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February 2024 by Alyssa M.
I walked in and was followed by their manager. She kept asking if I needed help, and I politely said no thank you. I get it if you have nothing to do or are in a problem area but it is highly insulting you not even trying to hide your spying on a customer. I didn't do anything wrong, was polite to all the workers. But being on me, so much so that your blatant staring/trailing made me feel very uncomfortable, is just bad business. Never, ever going there again. Horrible people
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January 2024 by S M
Racist do not shop here if you’re black the ladies kept watching me only spoke to those who were their own ethnicity Rude and kept watching me. Terrible experience I’m reporting this business for discrimination
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July 2023 by Erika D Miranda
Very old collection. They need to update their collection. Prices are okay.
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April 2023 by heather clarke
Service was goodNeeded more dress shoes
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December 2022 by Google user
I would give 0 stars if I could. They’re racist and discriminatory and have the worst customer service I have ever seen. My mother picked out 2 pairs of shoes to buy and had to put them down and leave because the staff lady was so rude and nasty. So they lost a sale, but gained this review. Good for them, I suppose. I hope a store can sustain itself on negative reviews and poor customer service instead of money, for their own sake, of course. The woman in question was old, wearing a nude long sleeved shirt, black skinny jeans, and had her hair up with the claw clip. From the very moment I stepped into the store, she was rude. She had a nasty look on her face and didn’t greet anyone. Which is fine, I wouldn’t really care as long as she wasn’t outwardly rude (but this was too difficult of a task for her). I wouldn’t have felt compelled to write a review warning others about going here if she hadn’t acted the way she did. As my mother was walking to the front to check out, the woman started SCREAMING at my mom about the “mess” we made in the aisle. Mind you, she started yelling at my mom (South Asian woman who wears a hijab and speaks limited English) when she was alone. As soon as I heard the commotion, I left the aisle I was in to go see what was going on. I asked the woman for her name and she goes “why do you need to know my name?” (Because I was going to mention you by name in the review, but no worries my descriptive skills are up to snuff). I asked her why she was making a fuss and she said that we made a mess (we didn’t) claiming we were the only ones in the aisle (lady, get real. I literally saw someone walking out of the aisle as I was walking in). As soon as she realized I wasn’t going to let this slide, she stopped talking. I had my mom put the shoes down and we left. My mother even wanted to put the shoes back where she found them, but I didn’t let her because what the hell lady? You had no right being so nasty. Even if we DID make the mess (which we DIDN’T), is it not in your job description to clean and organize the store? I’m sure it is. Is yelling at customers for no reason in the job description? I highly doubt it. And it was ONE pair of shoes that were on the floor and not in their place. Such an extreme overreaction for simply having to do her job! Dear god! Why are you at work if you can't handle the bare minimum required of you? Such foolishness. I am not one to leave reviews. But do not go to this store. My South Asian brothers and sisters, do not let your parents go into this store. They’re going to treat the people who raised you like second class citizens. Like criminals. And to whoever owns this store, that woman who interacted with us should not be at a job where she interacts with customers. She does not have the skills, personality, or training for it. I don’t understand how she is allowed to work with the general public. Jamaica Ave has a plethora of other stores where you can buy shoes. No need to subject yourself to ridicule while you're shopping. Fabco Corporate, reach out to me. I would love to have an in depth discussion with you about this racist and discriminatory incident.
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December 2022 by Polly H
I would give 0 stars if I could. They’re racist and discriminatory and have the worst customer service I have ever seen. My mother picked out 2 pairs of shoes to buy and had to put them down and leave because the staff lady was so rude and nasty. So they lost a sale, but gained this review. Good for them, I suppose. I hope a store can sustain itself on negative reviews and poor customer service instead of money, for their own sake, of course.The woman in question was old, wearing a nude long sleeved shirt, black skinny jeans, and had her hair up with the claw clip. From the very moment I stepped into the store, she was rude. She had a nasty look on her face and didn’t greet anyone. Which is fine, I wouldn’t really care as long as she wasn’t outwardly rude (but this was too difficult of a task for her). I wouldn’t have felt compelled to write a review warning others about going here if she hadn’t acted the way she did. As my mother was walking to the front to check out, the woman started SCREAMING at my mom about the “mess” we made in the aisle. Mind you, she started yelling at my mom (South Asian woman who wears a hijab and speaks limited English) when she was alone. As soon as I heard the commotion, I left the aisle I was in to go see what was going on. I asked the woman for her name and she goes “why do you need to know my name?” (Because I was going to mention you by name in the review, but no worries my descriptive skills are up to snuff). I asked her why she was making a fuss and she said that we made a mess (we didn’t) claiming we were the only ones in the aisle (lady, get real. I literally saw someone walking out of the aisle as I was walking in). As soon as she realized I wasn’t going to let this slide, she stopped talking. I had my mom put the shoes down and we left. My mother even wanted to put the shoes back where she found them, but I didn’t let her because what the hell lady? You had no right being so nasty. Even if we DID make the mess (which we DIDN’T), is it not in your job description to clean and organize the store? I’m sure it is. Is yelling at customers for no reason in the job description? I highly doubt it. And it was ONE pair of shoes that were on the floor and not in their place. Such an extreme overreaction for simply having to do her job! Dear god! Why are you at work if you can't handle the bare minimum required of you? Such foolishness.I am not one to leave reviews. But do not go to this store. My South Asian brothers and sisters, do not let your parents go into this store. They’re going to treat the people who raised you like second class citizens. Like criminals. And to whoever owns this store, that woman who interacted with us should not be at a job where she interacts with customers. She does not have the skills, personality, or training for it. I don’t understand how she is allowed to work with the general public. Jamaica Ave has a plethora of other stores where you can buy shoes. No need to subject yourself to ridicule while you're shopping.Fabco Corporate, reach out to me. I would love to have an in depth discussion with you about this racist and discriminatory incident.
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November 2022 by Suresh D.
I was in here yesterday looking for black and brown dress shoes. A salesperson saw me shopping and she walked over asking me what I was looking for. She said to pick out which shoes I wanted and she would get me my size. I found a black loafer but they didn't have my size. The brown loafers they were a bit too light brown for my taste. I found another pair of black loafers by David & Co. My size was available. I tried them on and they fit.Fabco was having a buy obe get 2nd item 50% off. I tried to no avail to find a pair of brown dress shoes I wanted. I had already bought socks at Burlington half hour prior. I just had the cashier ring up the shoes and left.
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July 2022 by Sadia Noor Joya
I usually shop from this store because of the behavior of the staffs. They're very friendly and helpful with almost always having smiles in their faces. I hope that they keep up this behavior!
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November 2021 by Lynda D.
The employees of this store needs to be investigated! Especially one by the name of Jennifer. I purchased two shoes on sale each with the sale tag of 29.99 with one 50% off. I saw the same exact shoe under other sizes for same 29.99. she over charged me...39.99 for one pair of shoe, I was in a hurry and did not check my receipt until I was home, when I called the store and spoke to jennifer not only was she unhelpful but made excuses. I went into the store and was treated like s**** they were speaking in their native language and making fun of my sister, telling me that shoe wasn't on sale ...keep in mind the same exact shoe was under other sizes for the same sale price, she even accused me of switching boxes....unbelievable. I have been trying to contact the manager for the store with no luck....so if you are seeing this can u Kindly please! reach out to be via email
[email protected]. I advise anyone shopping at store #21 to be very cautious of these ppl...especially Jennifer! CHECK YOUR RECEIPT! If I can't get my money that they over charge me then believe me when I saw I WILL take this up with consumer affairs. It's the principle that Matters. I can't imagine how many more people they did this to.
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October 2021 by Fahima Shilpi
Bad service. Stuff are rude.
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August 2021 by JakeSad
I’m amazed on how these people treat their customers! I literally asked an older lady in about her late 40s about what shoe I need, extremely disrespectful, and to top that off she was yelling at her employees! I won’t be shopping here if I’m gonna get an attitude while shopping. I’d give this place a 1, but they have pretty nice shoes, so I’ll give it a 2.
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April 2021 by Marquita Alexander
I actually had a much better experience than I had several years ago. The assistant was extremely accommodating, which I feel encouraged to return.
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December 2020 by Dorothy Hood (Iamlovedbymany)
I like shopping here with my daughter, they have nice footwear for children. I like that she knows what she likes & don't like. She says they footwear is comfortable & she likes the girly designs some of them have. Prices are very reasonsble as well
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October 2020 by rocky talukder
Staff was very friendly. There was a sale going on. Loads of options.
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December 2019 by Irina R.
You know is my first time experience! Fabco shoes store, Believe me it's really bad,like Disgusting experience I brought 2 shoes buy one get one 50% discount ,on is for my daughter one is for my son.but i took Wrong size I want size 3 but by mistake i took 2 and it was little damaged but it was night time store closing time i didn't realized . After I come home and my son want to were that shoe but he can't is too Tight. it's a smaller for his leg size.and I go that store next day for Exchange the size but they don't give to me.they really show me a Attitude.They argue with me.Lady said to me I am a manager I can do whatever I want.that other lady says you can exchange.but she said no she is store manager !!! She racism she Discriminated me.bcz my English is not good.and my Color.is that right????
