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March 2024 by Stacey Bostic
The employees were very helpful knowledgeable kind
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March 2024 by Bunnie Benton
Don’t use cube smart. They raise their prices ALOT and they have mice and bugs. We got our unit in 2017 for less than $200 (which was affordable). This week they raised the price of our exact same unit to $464. No new amenities, no extra space…can’t even use their dumpster. Even still, I wasn’t going to leave a negative review until I called them a week ago. I told them my last paid month ends on the 11th and I would come by then to empty my unit and close my account. The worker then tried to manipulate me into believing that I should’ve cleared out my unit by the 4th (the day I called) in order to not get charged for the next month and be able to move out. I was very angry with her manipulation because a younger less confident me would’ve fell for that and just came out of pocket.Do better Cube Smart!
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January 2024 by Tashaun
The experience was very easy from beginning to end. The store representative (Tee) was very patient and courteous. She took the time to show comparison units as well as explain the contract details. It’s clean and well lit.
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January 2024 by Mairelim Rambalde
I really liked the customer service of the girl who helped me, I don't know much English, I'm just learning it and she had all the patience to explain to me so that I could understand what she was explaining to me and the good promotion they are offering, thank you!! ?
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January 2024 by Colleen Lino
Friendly customer service, ease online service
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December 2023 by Cassie Rich
it was a pleasure having my belongings here at this storage. I’m very skeptical of leaving my things anywhere and i was able to sleep well at night knowing my stuff was safe here. The entire staff is well friendly and customer service is superior. In this facility, the guest definitely come first. I will highly recommend to use this storage.
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December 2023 by C J
I just came here to commend Mechela for her professionalism when it comes to customer service. On that particular day I was in a not so good mood after crashing my sister's car and can admit I behaved erratically, but she was calm and helped me with what i needed. I'm so sorry Mechela, keep up the great work.
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December 2023 by Tamara Montaque
This cubesmart is the best, my thing are well kept, the price is right and the best part I truly love is how they keep it very clean
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November 2023 by Cynthia Daniel
Kayla assist me on the phone then gave me good service at the counter. Very helpful and nice. Good Job Kayla!
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October 2023 by Eric Harris
The place was clean and the price was good. Only issue i had was the office hours. Wish they had a 24/7 access so i can get my items i had in storage
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September 2023 by J C
This place is horrible. At some point there was a leak that I was never informed of that shorted the light fixture in my unit and created mold on my items. Mold that I inhaled while emptying my unit that delayed me in clearing it out until after closing. Management then showed no empathy demanded we leave our personal items in the hallway instead of letting us load it on the truck and then continued to make snide comments as we attempted to load the truck despite nausea and weakness from inhaling mold. I was never offered compensation or empathy. I lost items that are truly irreplaceable and all I got was anger, spite and nastiness from someone who saw themselves as a manager but handled the entire situation horribly. I would never recommend this place.
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September 2023 by Yanick Michel
Trezyah was great very professional. She has good customer service skills and is very helpful!!
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August 2023 by Avril Morris
I'm happy with the lease I have the young lady explain the term to my son and my self and we made our decision thanks to the young lady.
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August 2023 by Rakesh
This is a good storage area very convenient location and is 24 hrs. The storage is very clean and has lots of trolleys to work with. The staff is very professional and informative as well.
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June 2023 by Marshall “Mick” Parker
The fact the process was fast and easy, plus CubeSmart is one of the best, if not the only best storage company.
