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8:30AM - 4:30PM
8916 Jamaica Ave, Woodhaven
Banks
8:30AM - 4:30PM
280 St Nicholas Ave, New York
Banks
“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
9AM - 5PM
4901 13th Ave, Brooklyn
Banks
“Opened an account today and got everything setup with Eran’s help. He’s awesome and was really patient with us. I will go tell my other colleagues to look for Eran next time ?”
“I recently had the pleasure of working with Antoinette in securing a Mercedes, and she truly went above and beyond to secure me a fantastic deal on my new car. Her expertise and negotiation skills were evident as she navigated through various options to ensure I got the best price possible. Antoinette's dedication to customer satisfaction was remarkable, and her efforts made the entire buying experience smooth and enjoyable. I'm incredibly grateful for her assistance on this purchase! Will definitely come back.”
“I'm impressed by the service of Mr "Chris"!He is a super energetic guy. He helped me throughout the entire process. A good man with astonishing personality and good heart. He needs a raise. Thank you so much sir.”
“I absolutely love this location. Everytime I go in person my problems are assisted. My banker Alaysa always assists me with a smile on her face. Ms. Garcia takes her time, never rush and always finds a solution ?She and her associates are making a change in the banking system. They all need to be promoted for there hard work.”
“Was so happy when I entered branch today to see a familiar face I hadn't seen in a while. Kathy Solero greeted me with a smile and always remembers me by name making my banking experience so personal. She is always able to meet my needs with efficiency and in a timely manner. I would suggest this branch to anyone in need of banking services.”
8:30AM - 4:30PM
2142 Ralph Ave, Brooklyn
Banks
“Shania really made my day go better by helping me with a financial question.She exemplified 1st rate customer service skills and interpersonal acumen. Not only was she exceptionally professional but she was also well versed in the topics at hand. She answered every one of my questions with precision and confidence. I will gladly come back to do business with MCU because of individuals like Shania. It's employees such as herself that exude cordiality and amiableness that will keep the business doors open.”
8 AM - 10 PM
1860 Broadway, New York
Banks
“After being given the "bum's rush" out the door because greedy HSBC Bank was exiting all their retail banking services, I was forced to vacate my safe deposit box and close out all my accounts. I was left out in the cold worrying about where to secure all my valuable paperwork which included deeds, service discharge papers, and a who slew of documents which filled a rather large box. Chase stepped up to the plate and I was not only able to get a safe deposit box gratis but was also able to link all my Chase accounts dating back some 40+ years. I now no longer waste hours having to trek into Manhattan (ugh!) each time I need to access my safe deposit box but just walk a block for banking nirvana. No more putting up with HSBC attitude with difficult to understand accents but have overly generous perks which I had to pay for previously at greedy HSBC. This includes interest on all my Chase accounts including savings, but more importantly interest on my checking accounts. Checks are FREE, ATM fees are waived, but more importantly no more costly annual rental fees for safe deposit boxes. Retail banking is slowly going by way of the dinosaur and I pity those of very modest means being gouged by all these banks and this includes both friends and family. Sign of the times and expected to grow even worse. Finally many thanks to William Zhang, a very gifted Chase employee who made my transition from evil HSBC to Chase a bit less stressful. Now if only Chase will staff multiple teller windows (versus just the one...ugh!) and bring back notary services it will be epic and worth shouting from the rooftops.”
“I met Sherry in an event. She introduced remotely opening account procedures, mortgage and many banking services that I even not familiar with - benefits for international students, non-immigrants, and people who recently joined work. She knows what her clients need and how to help them.She’s extremely patient and successfully closing my case quickly. I feel very comfortable to refer my family members to Sherry.”
9AM - 5PM
655 3rd Ave, New York
Banks
“The service is unbelievable, response for needs immediate, and the team and Ms. Aviles makes it all happen. My issue has to do with the make over of the branch. It is visually disturbing (wall treatment especially) and I already know that one of my clients will now not come into the branch due to it. Please plain white walls would be a vast improvement.”
“Michael Santana was of great service and got my bank account opened quickly and efficiently, he was also super knowledgeable, overall a great experience! Thank you!”
“Fast and efficient, Marilana Mariano is always friendly and provides excellent service. This is my third time and always great service. She even addressed me by name, Hi Mr Connolly before the transactions were completed. TY”
“Our experience with Merchant Industry has been outstanding from day one. Their comprehensive payment processing solutions, including surcharging options, have been instrumental in our success. Their commitment to excellence and their client-centered approach have truly set them apart. Income growth has been a significant outcome of our partnership with Merchant Industry, and their award-winning support team has been a crucial part of our journey. We couldn't be happier with our decision to partner with them.”
“I had a wonderful experience at Ponce Bank in Astoria. First of all, I was welcomed with a smile. The business development manager Mr. Roberto Leon and his team were helpful, great listeners, and informative. It was easy for me to ask questions before opening my business account. I was wondering if I need to come to the branch to use ATM, but Ponce allows their customers to use Citi bank ATMs for free. Overall, I am happy with them.”
“I desperately needed a notary and none in my area were convenient. I called the UPS store and they suggested I try this bank. I called and Kerry told me the notary was there until 7! I made it here and they explained and took care of me immediately.wanda Torres, the notary took care of it all and was extremely professional and kind. BTW, parking is a dream!”
“I'm a client of Santader bank for long time. They try to do something different by going full digital, no teller, only customer service and no cash withdraw except ATM. The work place looks modern and nice. They have cafe inside the branch. If you want to use the privet room, you need to reserve it first but the open space is open for everyone. The limitation of the bank sash as maximum of deposit check amount per time and per month, Zelle maximum per day and month need to improve. I had to close my business account here once and move to a bigger bank because the bank is too small, has so limitation and couldn't support my business needs. I still have my personal account here but with the limitation, sometime still not convenient.”
“I had a great experience at this location. It is recently renovated and quite spacious and clean. I was greeted with a smile when I entered the branch. I had an appointment already. I barely waited for a minute. Christopher Curry was very kind, courteous, and helpful with everything I needed to get done that day. He even offered me water. He also followed up via phone after the appointment to make sure everything worked out. The only con was that the air conditioning was not working and it was an especially hot day. I believe it has been fixed since.”
8:30AM - 6PM
131 E 23rd St, New York
Banks
“I have to share the great experience I had tonight with Dharam Singh (Dave)! I came in to deposit a check using the ATM machine, but the check wouldn't process. Dave was willing to help me right away and was warm, kind and professional, even when I realized I had, absent-mindedly, left my debit card in the ATM causing it to get "eaten" by the machine. Dave was calm and collected and still eager to help me process my deposit and get me a new ATM card.
I have worked in customer service for years and I so appreciate when I receive such excellent and thorough service because it is such a rarity these days. All delivered with the utmost compassion by Mr Singh!
Did I mention he did all this with 15 minutes until the bank officially closed?? Never made me feel bad or rushed, I can tell he is truly a professional and he loves to help people. Because of my experience there tonight I would recommend this branch to anyone in the area.
Thank you again, Dave, for your patience with me through the process!”
Open 24 hours
10 Columbus Cir, New York
Banks
“Deutsche Bank announced its partnership with the #Universal Hip Hop Museum's Hip Hop Pride celebration for the 50th anniversary of Hip Hop culture. It's a beautiful space and it was a great event. Happy Pride 2023”
9AM - 5PM
23939 Linden Blvd, Elmont
Banks
“Great experience. Walked in and was met by a representative who helped me with my personal banking. Location is clean with enough amounts of tellers. This branch is definitely better than other branches I've visited in the area”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
9AM - 4:30PM
165 W 46th St, New York
Banks
“I love the familiar, almost family feeling of service from everyone I’ve ever interacted with at Actor federal credit Union. I feel fortunate that this is my bank.”
“I recently had the pleasure of being assisted by Joey during a visit to my local bank branch.His assistance at the bank was nothing short of outstanding. His exceptional knowledge, dedication, and personable nature made my experience smooth, efficient, and ultimately, a pleasure. He is a true asset to the banking institution, and I highly recommend seeking his assistance for any banking needs. Joey's commitment to exceptional customer service sets a commendable standard that I believe should be acknowledged and celebrated.Thank you very much ❤️”
“I have walked by the NYU FCU for years (it's in the building where my office is) and recently was trying to find a home equity line of credit and absolutely no banks seemed to offer this anymore, even though we own a house with equity in it. I took a chance and walked into the credit union one day and lo and behold, it was so easy to open an account & then to get a HELOC. Literally couldn't find it anyplace else. It is amazing for us to be able to pay off some debt accumulated mainly due to medical emergencies over the last two years. We have only gratitude for Marianne who was/is amazing to work with and really everyone that we've encountered.”
8:30AM - 6PM
950 Broadway, New York
Banks
“Nikketa Singh is the best teller ever. First time I went I needed coins for my store, they didn’t have the amount I needed and she said she would call me when the delivery came. She did I came the next day to pick up. Her service was outstanding!”
“I have been a member of this bank since I was old enough to open a bank account. I have had different types of accounts over the years and I can say that I am pleased with their customer service and the timely manner in which they handle issues that arise when it comes to banking.”
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“I was very happy of my experience at this location. I can say first that I was pissed seeing that I had to still wait even after setting an appointment and getting there before time. One of the representative greeted me at the entrance so she can know how to assist me. After checking me in, Andy Eustache was so professional in welcoming me to his space. I came in to have 3 matters resolved. After Andy closely paid attention to my situation. He was able to offer me a product that I thought I would not qualify for . Also the fact that he speaks multiple languages just like me, this made me feel like he could relate to my experience. As a former commercial banking employee, he went above and beyond to assist me. I really appreciate every one in the branch as this was my first time visiting this location. Thank you MCU for continuing providing services that us members really need in our financial journey.”