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May 2024 by Blue Purple
Very cooperative, thanks
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May 2024 by J.R. Grateful
The bank employees are nice and very helpful. They are customer-focused. Even the off-hours security are pleasant and helpful.
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May 2024 by Awlad Hossain
Thanks manager inoca. For your good attention to opening a account.
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April 2024 by PhAnToM Gaming
The guy named zarief, just left to pick a call while he was assisting me and was out for 45 minutes. Very rude and had a attitude. When he needed me to talk to agent on the phone he said to me good luck, in a very rude tone. There was fraud done to my account and he was constantly asking if it was done by me.
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March 2024 by Abu Sayed Shahed
The worst customer service experience I have ever had. The employee was rude and very unprofessional. I don’t even want to give 1 star. Definitely will not come to this brunch.Waiting more then 1 Hour!
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February 2024 by Chris M.
Teller lost or stole $3,000 and the issue wasn't resolved. Trust is important when dealing with banks. This location needs to change management. I'm a chase private client I do not recommend this location.
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January 2024 by Alondra Ovalle
Luis Barros, customer service at the Bank at 184-01 Hillside Av, does not know customer respect, kindness or attention. He is conceited and arrogant. I have had a very bad impression of the bank with this man.
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January 2024 by Gary Pinkus
Put deposit in wrong Account, made one number wrong , now I have to deal with it
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December 2023 by Sowpon Hoque
Teller messed up my checks from 2 tenants. One for $5700 and another check for $4800. Last 2 months I have been going there and calling chase bank to resolve that problem. I saw Luis 3 times, John and Zareif for that matter. Teller Emon messed up my checks and I am going through problems after problem. Luis is just a big talk could solve my problem, plus couple times he refused to even see me. John has less experience so he tried and keep referring to another experience teller. Chase took my money and refused to pay me back. It took almost 2 and half month to get my money posted to my account only because Zareif Razaque tried hard enough, not like Luis and Emon to hide the situation. After eating hours after hours at the Chase brunch and talking to worthless chase customer service and credit claim departments. What a horrible experience chase had me through. Head teller Luis and teller Emon shouldn’t be working on that brunch.
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September 2023 by jashim uddin
over the phone customer service very bad
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August 2023 by Sto Wen
Atms work
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August 2023 by mdmarof ahmed ahmed
His name Jorge very unprofessional. I never go this branch again.only for him big check deposit TD Bank
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June 2023 by Cecilia Montero
This bank is no help to the community that it is in. I need to get access to their camaras to see to who crashed my car. They did not want to help me at all. I just want to know who is responsible for the damage but they did not help me at all. It is not faire they are neighbors they are should help. However, they do relay on the neighborhood to get customers, money and resources to be open. Shame, shame on you. I am a client in this bank and I live in neighborhood. If you do not help the community you are in then you should look for another place to do your business. Don't you think
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June 2023 by Foisal Khan
Bad experience I had today. Came to deposit my money after long drive but can't get in the bank BECAUSE the door are not opened. Door is locked and the door Machine are not working. I'm surprised the chase bank having those simple issued.
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June 2023 by Mari Velasquez
Bad service, the girl who helped me didn't give me the paperwork because she was on the phone.
