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April 2024 by Hussien Sultan
no experience they don't know the difference between a 6 months check and 1 year
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March 2024 by Arsh Deep
Hey I have humble request don’t go this branch staff was ok but super was very disrespectful she don’t know how to talk to customer I don’t know how she became supervisor I waste my 2 hours and still I didn’t get any help from there so now I am close the bank account from Bank of America because of her
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January 2024 by Alba
I had the smoothest, insightful, and most joyful conversation with Alisha today, while at the bank. This is what great work ethic is made of. ❤️
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November 2023 by Kiara Novoa
Terrible service
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November 2023 by Maksim D
Terrible department, every time you come they try to send you to hell. Service at zero level
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November 2023 by S Ski
Had fraud on my account & they were not helpful or transparent at all. It's like trying to maneuver with a large government bureaucracy... they will transfer you from one department to another and you still will not get clear, explicit answers despite banking being an industry that is supposed to be clear and explicit. This branch is crowded & dirty. It represents everything wrong with this country. Poor people depending on a large corporations for their livelihood! Avoid Bank of America. It's a trashy, fake bank.
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November 2023 by Hilvania Adams
Ms Morales was very helpful, and professional.Very pleasant and experienced.
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October 2023 by Rhonda M
It was clean, in spite of the rainy day
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August 2023 by adolphus wabara
Banker Shanila was awesone, she has the patience and sharp listening ears,she patiently listened to my agitations, agonies and solved all my problems with a smile, may God Bless herShe shod be promoted
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August 2023 by amy t.
If I could give them zero stars I would. Do not waste your time coming to this or any Bank of America. They are predatory and have the worst customer service. I waited an hour and 15 minutes to do a transaction and they wasted my time. They even lied and told me I couldn't do the transaction online but after I left, I was able to to it online in 2 minutes flat without their incompetence.
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June 2023 by Esmeralda Zapata
Shanila's attention was better than I expected, she helped me with all my questions.
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June 2023 by Tambass Sidiki
Banker Shanila helps me the great service
Many thanks for your assistance.
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June 2023 by Julio Troya
The best bank in the US
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June 2023 by Jobrul Hussain
The server quality is very low and has to come back after waiting for an hour and a half
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June 2023 by Jaspreet Singh
Just one teller in the bank employees walking around not caring about clients