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February 2024 by Emily Y.
Wow. Does TD Bank just not care? There are years of bad reviews on this branch. Echoing a previous review - if I could give negative stars, I would. This negative review is for Reenu. We were only here for about 10-15 minutes to make a withdrawal. Reenu was rude the whole entire time. We told her what we needed as well as directly answered her questions multiple times and she still talked to us like we were the ones being dumb. Absolutely unacceptable. Making a withdrawal is one of the most straightforward processes you could do at a bank and she made it feel like getting a root canal. Woman, this is your job. Regulate your emotions, please. TD Bank, please make some managerial changes at this branch. It is clearly terrible.
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February 2024 by mddidarul alam
Manager is not friendly and very rude behavior and very bad service I was there times for certificate checksI think he is name Subramanian
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January 2024 by Khendo Lama
I recently received exceptional service at the Jackson Heights Downtown branch, and I want to express my gratitude to Diki Lama and the entire team. Their dedication and professionalism made my experience truly outstanding. Thank you!
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January 2024 by Saifa Irin
This location services is so bad. They never give you 100$ bills.
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December 2023 by chanon chaitanawong
Suck!! They can do nothing but sorry
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October 2023 by Tenzin Tselha Rangzen
Waited for an hour and still no help.. they help their own people.. They skip the line for their same country people.. Shame on. When I ask, they said I have to wait. They can’t do anything. They let me wait for more than an hour
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October 2023 by Nima Sherpa
Excellect service from Ms. Diki lama. Would like to thank Ms. Diki Lama and entire jackson heights downtown branch for satisfied service and help.
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September 2023 by Tasnim Amran
I was just at TD bank today and the service was okay. I was supposed to be helped by someone named Aziz and his general altitude was awful. He took someone else in before me and when asked, he claimed he called me three times. Despite me getting the text that they are ready for me within 2 minutes ago. His altitude and the way he acted was unacceptable and certainly not up to TD bank standards. The security guard was incredibly nice and the person who actually helped me (Diki or Dilki (sorry)) was great. So otherwise great besides the incident with this person. The bank should fix the seating arrangement or add more chairs since it serves such a large client population. There was just too much people crowding in one area since there weren’t too many chairs. Anyways, I am def going to reach out to a manager or someone higher on this person because you can not speak to clients like that. Disgusting behavior.
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August 2023 by Timothy Adhikary
The staff is ready to help and friendly.Keep in mind, It is always busy compared to other TD bank branches.
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August 2023 by Evangelista Damian Rodriguez
This branch of TD bank is a Shame ridiculous place machines are always full to do cash deposit always full to the top of people 4 ATM for a huged comercial area!! We need a TD bank at 80 Street and Roosevelt Ave Jackson heights Queens Ny.. and we need better treatment from costumers services in this Banks.. mustly Rude people working there and don't mention Brooklyn New York branch..can't wait to find me a better bank!!!
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August 2023 by Kevin Rat
Wait forever, I did online appointment and still have to wait forever. It was like 9 people ahead and wait like 10 min it’s reduced to 8 people ahead and now 9 people ahead again. I went to ask the lady at the booth she said nothing wrong with it just have to wait.It’s really bad service
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June 2023 by Tsering Dulal
I know that there’s ton of negative reviews about this branch regarding their service and executives but that’s just cause of how busy it’s gets due to the location. I myself had a great experience at this branch, the service was really efficient and the staff were really polite and friendly. Especially their customer executive Zarin, who was extremely polite and helpful, as well as their front desk executive Inderdeep.So my advice would be to visit the branch during non prime time hours/days.
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June 2023 by Green Of Peace
Ms. Diki lama help me so much. She showed me how to setup TD Alert because I always want a double security in my account. She also help me to fix my online banking in a very professional way. thank you Diki lama for being an excellent Td staff. Highly appreciated your work.
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June 2023 by Pema Lama
Ms Diki Lama as a td representative very good. She show a demo penny check deposit from ATM and td app. Td has a brilliant staff like Ms. Diki Lama. She thinks like a customer and explain all fees and benefits as well. Thank you Td bank for having Diki Lama. I Love td service so much. I always do share the green.
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June 2023 by Hani E.
Very bad service the Indian lady / manager has nasty attitude and didn't help or even offered she was actually yelling no manners or sense to fix any problems in professional way I took my business some where else right away , I don't recommend TD bank that allows employees like her to work at such a bank as manger to help customers with simple requests and even the agent that work for her never called me back like she promised Very poor customer service and don't trust them on your money I'm happy and safe with another bank A lot scammer also use the ATM at that branch and they never did anything about even after my complaint which means they allow it and let them get away with it 0 star 0 star 0 star
