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October 2024 by Deanne
I am currently shopping for non traditional engagement rings and wish to support local businesses. I plan to visit stores again with my partner after scouting potential. I stopped by this store after seeing emerald in the display window. I inquired about emerald and provided clarification on what I desired (shape, size), though I was open to other designs. However, the lady stated emeralds are "very expensive" multiple times without giving further explanation on pricing. She does not know my budget, but I felt like she made a snap judgment based on my appearance. She seemed nosy and asked where I lived and what my phone number was (I gave a fake number). She might as well asked about my profession and salary, but she would have been embarrassed after learning what I do. I did not feel welcome and left the shop without looking at further items. I will support another local jeweler. My advice to the lady: Telling a customer that a product is very expensive is rude and should not be one of the first things you say, let alone multiple times. Perhaps you meant to be rude, and if that's the case, you are inadequate and should not work in this industry.
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September 2024 by Eddie Super
Very impressed with the quick service and fair prices of this jewelry store. The proprietress who helped me with replacing batteries and links for my watch, was very professional and fast. Always service with courtesy and a smile. Store is conveniently located 1/2 block away from the 74th st Roosevelt ave station. Strongly recommended.
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July 2024 by Julie Rubio
My favorite jewelry store, super reliable and they do an excellent job plus their customer service is 10/10. My husband was delighted with the design of his white gold ring. We have been customers for 2 years now, when we want something for ourselves or our family. More than recommended!
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April 2024 by jazzandrea escobar
Honesty
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April 2023 by belkis Reyes
Owner has a good attitude and was rlly happy she always was smiling. The store has good prices I would recommend coming here
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February 2023 by WILLIAM GARCIA
Very friendly customer service
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December 2022 by Ashley O.
I went here a few months ago to get a couple pieces of mine cleaned and repaired. I also purchased a new chain for a pendant of mine and the employee helped me decide on a good thickness for the chain. Staff are helpful, friendly and professional. The pricing was actually very affordable for all that I had done, and they had my order ready for pickup a couple days later as scheduled. I recommend this jewelry shop.
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October 2021 by Bolívar Idrovo
complete jewelry store and best prices, owner very helpful and nice.
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May 2021 by Terence Gallagher
Very helpful lady.
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September 2018 by Ronit M.
I came here and put a down payment on a chain they didn't have the length I wanted and said they'd order, and a pendant that was in the window. That happened on August 1, 2018. Then a few days ago I called their number and it says that the number is not hooked up and no mailbox is set up to receive messages. This is the 718.507.0280. They told me someone would call in about a week, after about three weeks, I tried to call and that's what happened. This morning, I tried again, and the same ordeal. It seems like one can only go in person. They also don't give cash or credit back. So , I hope my deposit isn't lost. I'm really disappointed that they don't reach out to the customer and that when I try to reach out to them they're unattainable. Seems like a shady business. I hope this review helps them to realize my frustration and respond. My invoice number is 0443. The DCA number is 2068341. Please give me a call and leave a message if you don't reach me directly. Oh, and I also tried texting their number. My texts went through, but no responses were given.
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March 2016 by A P.
Got my battery replaced on my watch. Super quick, reasonably priced, and courteous service. As I waited, I looked around at their jewelry and some of the pieces were quite nice. Would definitely go back for all my watch repair needs.
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March 2015 by Sharon J.
Reasonably priced service and honest! I brought two watches for battery replacement, and the guy told me that one of them didn't need it. I thought my Citizen EcoDrive watch needed a battery replacement because it didn't seem to hold a charge anymore. However the watch guy told me it just needed two days worth of light charge. He placed it under a light source for a few seconds and winded it to the correct time and date. He then changed the battery of my other watch and just charged me $5.
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May 2014 by Selina R.
In and out in less than 10 minutes for a battery replacement. Ridiculously cheap, makes me incredibly glad to live in Queens. Very friendly service. I will definitely be back!
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March 2014 by Anthony Szeto
Brought in two watches. One battery change and the other glad replacement. 30 done.
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September 2013 by Merry G.
Not many true watch repair places are left anymore. Some advertise they repair watches but really don't and send the watch out to who knows where. I had a watch that I thought needed just a battery and stopped into a jeweler in Long Island who replaced the battery, after struggling and scratching the back of the watch, and still it wouldn't work. That jeweler didn't act like she knew what she was doing so I wouldn't leave it with her. When I got back to Woodside I went to my usual repair place who seems to have retired. I found Ochoa Jewelry a few blocks down further on Roosevelt Ave. The place is family owned and run, and the people are wonderful. It's a small store but they have all the equipment and expertise to do the job. After taking off the back of the watch (with no effort. He had the tools he needed), and testing the battery, which was good, he put the watch on a magnetic machine and using what looked like electrodes, tested the watch to make sure it was capable of working. Getting the result that it was, he told me it needed a good cleaning but give him a week to do it. It's a busy store. He called me a week later and I picked up the watch. It works perfectly and the additional beauty is it is warranteed "if ever it stops working". That's right..."ever"!!! For $30. this is the best deal and expert work I've gotten in many years. I highly recommend Ochoa Jewelers...especially when this kind of knowledge is rare to find as so many people are discarding watches for cell phones. Ochoa Jewelers is a gem I will recommend to everyone. Done
