10AM - 8PM
37-44 82nd St, Jackson Heights“Had an emergency & was in need of a new phone. Wasn’t able to do pick up for an online order but luckily Perla assisted with the whole process & made it so smooth for me. With the details of the phone & plan details.
LWill definitely be stopping by more often if I ever need any assistance.”
“I had very good service from this store. Justin and Sal helped me get new phone and get accessories with that too. I had best experience in this T-Mobile and I highly recommend this place to others also.”
“Excellent service, every time I have gone they have been able to solve me.
Any question that arises, I know that I can count on them to solve it, the manager is very friendly and willing to help clients and her staff, and she also speaks English and Spanish, and the staff has also been very friendly.
The environment is clean and everything is always tidy, greetings .
Service: Fast and neat
Environment: Clean and tidy.
Customer service: Excellent (bilingual English and Spanish).
Excellent service, every time I have gone they have been able to solve me.
Any query that arises, I know that I can count on them to solve it, the manager is very kind and lends herself to help customer and her staff, she also speaks English and Spanish, the staff has also been very friendly.
The atmosphere is clean and everything is always tidy, regards .
Service: Fast and orderly
Atmosphere: Clean and tidy.
Customer service: Excellent (English and Spanish bilingual).”
10 AM - 8 PM
37-70 Junction Blvd, Queens“Ran into the store and Andy was just an Amazing agent and just found solutions to all our concerns very attentive and pro active, next time you go to the store ask for Andy!”
“I had a great experience at this location! Very clean, from the glass windows to the floor! Julius and the young woman (I was never given or asked her name) we're very engaging and nice to my daughter and I. Julius hooked me up, okaaaay! I had a budget and with that budget I paid the next month's bill, got my new phone and was even eligible for a discounted bill with the Affordable Connectivity Program! He was even so kind to charge my old phone and sync my contacts. The only downside was that if I didn't understand Spanish we'll enough (I am Black) I'd have been upset because he set my phone up and left it.... in Spanish!!!! Nonetheless, I'd have given a five star review but.... I had no issues at all until one thing happened... I wrote the word 'hey' in a text, and beside it in the production text was clearly someone's Instagram name and I'm feeling like my phone was either used or refurbished somehow and I wasn't informed . Not cool! But, with that said, I'm giving for stats! Thank you guys”
“I really don’t do this but hey I have to Elvis help me with my wifi I have a problem and they fix it , he the man if anyone in the neighborhood have a problem and need help go here guys thi people are here for us specially for the Hispanic that don’t speak the American language thank you Elvis”
“(Translated by Google) The girl is super sweet. She helps me every time I go, she is always attentive and has helped me with all my bills.(Original)La chica es super dulce. Ella me ayuda cada vez que voy siempre esta atenta y me ha ayudado con todas mis cuentas”
“I recently had a great experience at this store. Talk to Ronny Zabala, he was incredibly helpful and knowledgeable. I was completely impressed with his professionalism and customer service! Thank You!!”