-
June 2024 by Susan Stark
I’ve never had a problem with Wegmans Pharmacy. Everyone is friendly, and will go out of their way to help you.
-
June 2024 by Adam Coghlan
Have never had anything less than an outstanding interaction with this pharmacy. Would never go anywhere else.
-
April 2024 by Shelley Rogers
I have been using Wegmans pharmacy in Ithaca for years with no issues. That changed last month when I tried to get my breathing medications filled. Knowing both Rx’s were expired and I would need them soon, I did what I’m supposed to do and went to request refills via the app (my doctors office requires the pharmacy to request them if expired). Well, suddenly there was no longer a list of either prescription, only the Covid and flu vaccines I last got. They just disappeared, so I called the pharmacy. When I finally got a technician, she kept telling me I only had Spikevax and Flucelvax to fill (vaccines that never have refills), and didn’t even know that they are vaccines! I had to convince her that those are not my maintenance medications. Techs should know that!
Needless to say no one could tell me why my online account was messed up, and they kept claiming that the office never sent the rx’s, even though I called the office 3 times to verify that they did. I even sat on the phone with a nurse while she sent them yet again, and got a confirmation message FROM WEGMANS that they were RECEIVED. It had been over a week of this , and I felt confident that my meds would be ready, so I went to the pharmacy. My medication had run out by this point and the stress of the situation aggravated my asthma. I was told by the cashier that nothing was ready for me, and no prescriptions were available for refills. I was livid. I had to sit there for 45 minutes waiting because I insisted a pharmacist call the office directly. She tried to tell me it was the doctors fault, and when I mentioned being on the phone with the nurse while they were sent, she then went on to blame the system. Didn’t seem concerned that the Wegmans app and their e-prescribing system is experiencing multiple problems.
I write this review now, because I just tried to refill on the App again and it was glitching, not to mention the fact that I had been signed up for auto reminders and never received any. Didn’t realize this until I noticed that my Rx runs outside in a couple of days. I also didn’t receive the usual text I get from Wegmans telling me that my refills are being processed.
I think it’s time to switch pharmacies. And now I worry about where my private information is ending up.
-
April 2024 by Skyemom C
My biggest complaint is reaching them by phone. Sometimes put on hold for over 15 minutes before a person picks up.
-
August 2023 by Fati Mixha
Great pharmacy!!! They were out of one of my medications and I urgently needed it and Lori at the front made some magic happen! 10 stars!
-
July 2023 by Sarah Mitchell
Great atmosphere, friendly staff, clean, great prices and variety of things that I can not get or afford elsewhere!!! Amazon seafood department and bakery!
-
May 2023 by Bri C.
Micheal was very unprofessional. He was not personable and I honestly think he would do better not as a cashier
-
December 2022 by Laur L.
Note: Yelp doesn't do .5 star increments. The only reason I'd give Wegmans 4.5 stars is because of prices, but if you're smart with what you buy you won't break your budget. Before I discovered Asia Cuisine's nigiri, I'd go to Wegmans to fulfill my sushi cravings when I'm in Ithaca. Anything Wegmans brand almost always tastes immaculate. There's a reason why so many stores study Wegmans as their inspo for their own store layout.
-
October 2022 by Michael S.
Huge and extensive supermarkets with long hours and an enormous selection, especially of local beers, which makes sense given its location in a college town.
-
August 2022 by Christopher Walrath
Very courteous and timely
-
August 2022 by Carmen santiago (Cita)
Nice ppl hapy hoildays
-
August 2022 by King L.
Pros: Great introduction to Wegmans chain stores. Big sized for Ithaca and gets the job done. They've got a small hot bar with scrumptious potato wedges on weekends. Rotisserie chicken, tenders, soup, sammiches. Big aisle of brand name chips and snacks. Reliable supply of lobsters. Wonderful bakery selection. Phenomenal dining area with plenty of amenities. And this is just the tip of the iceberg.Cons: Kinda expensive.
-
July 2022 by Shomeis Gol
Awful customer service, changed my medication from brand name to generic without informing me.
-
July 2022 by Miranda I.
This Wegmans always has the freshest in produce. I would rather buy mine here instead of any other store. My only complaint is there are certain items that I either need or want and I always have to go to another store for. I buy the club packs of meat and separate them into meals
-
May 2022 by Michael A.
Prepared food should be open til 8 PM and they shut down at 7:40 PM. Do better.
