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August 2024 by Marianne Shorey
There is only one employee here that's nice and has a personality and will go out of his way for you. Everyone else is extremely rude.
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August 2024 by Nicole Williams
Staff was friendly and helpful. The facility was clean and well organized.
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May 2024 by Roger Dennis
My wife and I were customers here for many years. While I had no problems until very recently, my wife switched to Wegman's last year because of mistakes they made and what she felt was an unprofessional atmosphere. Now I have left too. Reason being they shorted me 35 pills when I paid $133 for 90 thyroid pills. When I contacted them they gave me 25 more but refused to give me the other ten. They were very polite when I spoke with both of the supervisors, but they refused to do the right thing. In essence they stole $14.78 from me. Goodbye, Walgreens!
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December 2023 by Dark Ace
It's a nice walgreens
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September 2023 by Donald L. Wilbur
I have UTI which requires antibiotics. I am a visitor to Ithaca. This is the worse health service provider that I ever had the misfortune to interact with! Interact is a misnomer as I could only interact with automated responder that only wants your telephone . Not poor service, NO SERVICE!
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August 2023 by Jo M.
Whatever you do, DO NOT use the pharmacy here. They repeatedly lie that they have a prescription in stock and once you try to pick it up they tell you it's on back order. It doesn't even matter if you check on it right before the prescription was sent to them. Apparently they're too lazy to actually look, and it causes a lot of time and aggravation.
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June 2023 by Madison Sousa
Really sad, a prescription that was supposed to be auto filled, did not because of the laziness of the pharmacy. When I asked how long it would take I was told “ I don’t know, it could be sooner or later, it’s going to take some time” … how unprofessional. Would not recommend.
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November 2022 by Tam S
Horrible been trying to pick my stuff up for days
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November 2022 by Leesa Sage
It’s a pharmacy nothing exceptional
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October 2022 by marie see
I went in to have photos printed. The staff member was so helpful and friendly. He was very patient with me as I had no idea what I was doing. Thank you for helping me make a present, for my host, during my vacation.
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October 2022 by Harry Bradley
Small but I was able to get a few things I needed. Washrooms were out of order.
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September 2022 by A S.
Jeff in pharmacy was rude, threatened to not be able to fill the prescription today, tomorrow or 'F'n never'.... pharmacy manager didn't 'have time' to discuss his attitude. I've had great experiences with other Walgreens so when i moved to town i just wanted to transfer prescriptions guess I need to change pharmacies... Went to Kenny Drugs and they asked 'oh did you deal with Jeff'... oh my I guess he's a known j*** - should have his license pulled. my advice - don't go near the place!!!
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August 2022 by Danielle Winterton
Some people who work here are very nice. However the person who gave me a flu shot made a joke about how everyone hates vaccines, which I thought was inappropriate, bordering on offensive, and also untrue. But the bigger problem was that the pharmacy made it really hard to get prescriptions filled. Every time it was a different problem and delay, sometimes for days, with various reasons given, and different answers depending on who answered the phone or spoke to me at the store. I asked Walgreens general customer service for help, who connected me with management, who was very nice and helpful, and things improved for a bit. But then it all happened again, and I couldn’t deal, so I just changed pharmacies. Very frustrating experience. I see others having similar experiences so am adding mine. This pharmacy is in a critical location; has so many quality affordable products and stayed stocked in 2020 when other places had empty shelves; and some employees here are very nice and helpful. But they need to train the staff in better professionalism practices with customers and develop more efficient and consistent ways to fill prescriptions.
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January 2022 by Columbia Cornell
Worst experience for the vaccine. The male staff at the phamacy was really rude. He ruined my day.
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December 2021 by Greg Miller
Mostly a quick and easy COVID testing drive through, however they DO NOT ship out COVID tests on the weekend. If you're looking to get it within the 72 hour window of traveling DO NOT go there on the weekend, only weekdays.
