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November 2023 by Yvonne Guest
Have not regretted switching; the online app is vastly superior to the other banks in Ithaca, the customer service is excellent, the statements are easy to read and understand. They sat down with my newly adult son and explained how the bank worked without trying to “sell” him anything. Our mortgage is easy to understand and they gave us the best rate and lowest payment of all the banks in Ithaca. I’m quite pleased; when we moved here I was getting really frustrated with the choices available compared to where we moved from until we found Visions.
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October 2023 by William Vitulli
Always a great experience. Can't beat their elite visa.
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April 2023 by Joshua Wildes
Went yesterday, they took me into office to open an account and was yelled at; guess they didn't want to do work after 4:30 PM.I think they forgot they rely on new members to stay open. They are a sub 3 star bank for a reason, don't be fooled.
