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April 2024 by Ron Eisenberg
Hi. I was in need of the "perfect" thing. I didn't exactly know what that was, but Katie found it for me. She allowed me, through questioning, to describe what I was looking for. We agreed upon it, and Katie and her staff created it for me at a reasonable price. I'm beyond happy as was my wife! Should I ever need another piece of jewelry, I'll definitely check in with Katie at the Jewelbox in Ithaca.
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February 2024 by Lindsay Mott
Had a very broken heirloom bracelet that could not be repaired turned into rings. Followed my direction perfectly. Simple, comfortable with an engraving to help future generations to remember where it came from.
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February 2024 by Barbara Ward
I have had several pieces of jewelry repaired here and have always been happy with the results, timing and price. And the location is so accessible.
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July 2023 by Sue Raymond
They fixed my mangled ring that had to be cut off my finger and it looks like new!
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June 2023 by Jillian Barnet
So friendly and helpful! My husband purchased a gift for me and the first thing he said when he gave it to me was “They’re so nice in there!”
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June 2023 by Camille Doucet
The atmosphere at the Jewel Box is friendly, professional and full of gorgeous creativity. Everyone at the store has given great attention to details every time I have been there.
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June 2023 by Debby Hoffman
Warm friendly service! Lovely choices too!
We will return!
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June 2023 by andy rollman
Staff is wonderful! Great selection of beautiful designs!
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June 2023 by Joy Veronneau
Totally enchanted with the restoration of my ring!
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June 2023 by Beverly Sawyers
Shop did not accept Amex and was quite rude when I suggested they look into accepting Amex, despite me being interested in buying $7000 diamond earrings
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May 2023 by Katie Stone
What a phenomenal group of ladies running this store. As a queer, interracial couple, this is the first store we felt completely comfortable in. They celebrated our joy with us and it was truly meaningful. The designs they carry are entirely unique and cannot be matched locally elsewhere. We appreciated that they had such a variety of types of engagement rings, including some on the smaller, quieter side. After this experience, we will be making this our jeweler for life.
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May 2023 by Kathey and Bruce MacQueen
I had my wedding ring and another ring repaired and I couldn't be happier! Stephanie was so helpful and friendly. I'm planning on returning to have some of my mother's jewelry made into something new.
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April 2023 by Chris Rishel
The Jewelbox does amazing work, whether it is repairing something you have brought in or something that you have purchased in the store.I recently purchased one of the the Gem Stones that was displayed in the store and had a ring made. I wanted something plan that would show off the stone. Mickey and her staff dida beautiful job. I also brought in my Great Aunts Ring that I have had sitting in a box for 30 years. I needed to have it resize and checked so I could wear it. It is amazing.Thank you to everyone at the Jewelbox for you trust, honesty and amazing craftmanship. Robin
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March 2023 by Alanna Vadnais
My partner and I had a wonderful experience getting our engagement rings made by Micky and her team. We brought a pair of wildly different stones to be set into each of our rings, and then sat down with Micky to discuss options. My partner is in a related industry, being a metalsmith, so while I was a little out of my depth during the nitty-gritty parts of their conversation—if you’re reading this, let me impress on you how KNOWLEDGEABLE and PASSIONATE Micky and her team at the Jewelbox are. I was left wondering, shocked, how may people can look at an objectively-weird-colored stone and say “Wow, this is an untreated zoisite!” Astounding. Her love for her work really shone through that first time we spoke, and we left the shop knowing we were in the right hands. That meeting was several months ago, and we just picked up our rings yesterday (be patient with custom jewelry, it’s an art). The rings are BEAUTIFUL—treasures we will have the greatest fun wearing for many years. After our experience, we will absolutely have our wedding bands done here, as well. (And, after wandering around the store several times, we will absolutely also be buying more special treasures here in the future.) We couldn’t have had a better experience. Not just Micky, but the entire staff is knowledgeable and so, so excited to talk jewelry—it’s infectious. Thank you! We’ll be back.
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February 2023 by Beth Hogan
Many thanks to Micky Roof at The Jewelbox for repurposing my jewelry! Everything is so stunning! Things I never wore, for one reason or another, now, have new life! Thanks to Marion and Stephanie for your inspiration and kindness! If you have jewelry in your jewelry box, take it ti Micky! She will do great things with your precious gems and baubles!
