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September 2024 by Dave Eckhardt
Great service, very fair prices. Family run.
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August 2024 by Dave Gershen
Always treated well
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July 2024 by Peter Tork
WORST "Repair" Shop in all of Tompkins County! The "Mechanics" there don't know what they are doing. You will get your car back with MORE PROBLEMS than when you bought it in!!!
I'll NEVER let them touch my car again! If you are smart you won't let them touch your car either. Go ANYWHERE ELSE!!!
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June 2024 by Christian Code
Body shop rude on the phone
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June 2024 by Marianne Shorey
Friendly, clean, quick and efficient
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June 2024 by Michael Jang
Nice guys. Friendly. Helpful. Good advice.
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May 2024 by Stephen Williamson
Best shop in town and the best bang for your buck..I've been coming here for years and have never had anything but a 5 star experience. From their service writers to their mechanics and even their sales people (who I've never bought from, but always invite me into their show room for coffee and a comfortable place to wait) everyone is friendly, professional and helpful. I highly recommend!
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April 2024 by Debra Teabo
Good communication, fair pricing, very good
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April 2024 by Kevin Paxton
Awesome, I was without a vehicle when my power steering pump went out. They located the problem and did their best to fix it. The power steering reservoir was destroyed , and a two weeks backorder from the dealership. However, they used their knowledge to locate a new one in days, not weeks, and they were able to get the car back to me. I would highly recommend this place to anyone who has car troubles they are very professional and easy to talk to.
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February 2024 by SingTrece “SingTrece”
I went in to get my headlight fixed and the price was so reasonable and the customer service makes me want to return.
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November 2023 by Valerie Allen
Took my 2017 Ford Focus here for a new starter. They were great. Got it on a Thursday and it was fixed and ready to go the next day by the end of the day. These guys are the best!! All the way from the guys that answer phones to the mechanics. I would recommend them to anyone.
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November 2023 by Cristie Rosenberg
Excellent service! They really care about the customer and went out of their way to help me save money.Service: General repairs & maintenance
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October 2023 by Greg Thomas
Such customer service!
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October 2023 by Algernon Carlie
The customer service has a really bad attitude and inpatient.
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September 2023 by Isabella DiGiacopo
Pritchard Automotive provides excellent service, I highly recommend! I called and had an appointment within a week, and they fixed my car in about a day! Gary, who is one of the nicest people in Ithaca hands down, gave me a reasonable quote and explained the whole process to me. When I arrived, my payment was less than he quoted me. When does that ever happen when you take your car to be serviced?? I will absolutely be back for my car. Thank you Pritchard!!Services: General repairs & maintenance
