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August 2024 by glacier cheese
These guys are awesome! Excellent help, affordable rates, reliable. Would recommend
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August 2024 by Shannon
EDIT Nate did contact me finally today, about a week after we initially spoke. So I will bump this up again by one.
I bumped this up by one star because I don't feel it's fair to rate a business as only one star when you have not directly experienced their services but I will say the customer service is severely lacking. I contacted Nate three times after initially talking to him about my move and filling out the form he emailed, only to be met with silence. If you are too busy to answer the phone/emails, hire an assistant so people can at get their questions answered and finalize their plans. Moving is stressful enough without such poor communication. This seems to be a recurring issue judging from other reviews. I guess he doesn't need my business. I have found a different company in the meantime.
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July 2024 by Madison Meyer
I had a great experience with Mountain Movers the first time I used their services. However, my second experience was drastically different. My partner and I were shocked when they stopped responding the day before our scheduled move. We had already rented a moving truck, relying on their commitment to help us on 07/19, but they completely ghosted us. It appears others have faced this same issue, as noted in previous reviews. This was extremely disappointing and forced us to spend significantly more money than planned, as we had to scramble to find other movers on the day of our move. I strongly advise against booking with these movers! They clearly do not care about you or your money. I am shocked this is how they treat customers.
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June 2024 by Anthony Morris
The greatest moving company in all of upstate NY. Ithaca is lucky to have a moving company like this nearby. These folks packed and loaded our entire 2 bedroom apartment down multiple flights of stairs very quickly, and everything arrived in perfect condition! We had no experience packing/moving, so having a crew with Nathanael in charge was really helpful. TVs, computer, desks, everything arrived perfectly.
10/10 would recommend Mountain Movers!
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January 2024 by John Paul
Mountain Movers earned my highest rating ... 5 GOLD STARS. The job: packing and moving c. 100 one-of-a-kind artworks downstairs, into a moving truck, unloading and unpacking. Owner, Nate Katsiane, prepared for the move by asking all the right questions and carefully listening to my concerns. The objects were heavy and delicate at the same time ... and irreplaceable. The movers took great care every step of the way. TOP QUALITY WORK at a VERY FAIR PRICE. On top of all the above, it was a pleasure to have them in my home. I will certainly hire NY Mountain Movers again!
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December 2023 by Brian Grafstein
Great guys to get the work done.
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November 2023 by Mouse Durgin
We will definitely use these guys again; they are GREAT! Quick response, showed up when they said they would, very professional, and they got the job done flawlessly. Thank you for saving our backs, guys!
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October 2023 by Yasin Ahmed
Genuinely such nice and trustworthy guys. Down to earth, local business, work quickly, communicate well. They do things properly and go out of their way to wear shoes or take them off etc to respect your home and culture. I've moved several times in our area and they are by far the best movers I've had.
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October 2023 by Christen Baumhardt
Nate and ‘Sunny’ (sorry if I mispelled name) were amazing! Was able to squeeze me in for a last minute move request. Seemed to have a lot of experience with troubleshooting… was able to squeeze in our huge couch by removing a screen door and putting it back together. Helped with furniture assembly. Made a hectic moving day that much easier! Competitive pricing as well. Thanks guys!!
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September 2023 by Holly Buchanan Rakow
We had a great experience with Nate and Sonny. They did a wonderful job and were easy to work with.
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August 2023 by Susan Morgan
Nathaniel was able to schedule our move for the exact date and time we needed the movers to come. The price we felt was fair and reasonable for the amount we needed done. He was very easy to work with. The two men who came to move me and my roommate were prompt, very courteous, so gentle, and careful with all of our belongings and did such a fine job. I can't say enough nor can my roommate about Sadiq and Dominic. They were phenomenal!!! Such nice, sweet, personable, capable young men. I can't say enough good things about them!
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August 2023 by Kasia Bartoszynska
I have moved several times in the last ten years, and these guys were the best movers I've ever worked with. Friendly, professional, and efficient. They moved a ton of heavy furniture into a weirdly shaped house, navigating tough stairs and hallways, with no problems at all. They made it look easy — totally calm and relaxed, which is exactly what you need during the stress of moving!
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August 2023 by Shira Jacobson
FIVE STARS! I’ve moved 7 times in the last 3 years, and this was the best moving experience of them all. They were reliable, careful, and efficient. Really nice - thank you so much!
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August 2023 by Jamaica B.
I had a great experience with Mountain Movers. ddI hired them to unload my pod. They were punctual, efficient, and respectful of my belongings. One of the guys even wrangled my cat a couple times who was a bit traumatized from the move across the country. I would definitely hire these guys again.
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June 2023 by Tim Gell
Nate did a phenomenal job moving our stuff from Ithaca to Westchester County, NY. He was timely on the day of the move, worked efficiently, and was very personable. We were impressed how much was done in just one day, from loading the truck, driving several hours, to unloading. Our items were all handled with care. The cost was also a good value. We would recommend Mountain Movers to those moving to or from the Ithaca area.
