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October 2023 by jeremy eule
I never thought that we’d have a favorite jewelry store, but turns out we do! We have been to Mansour for so many things in the last year and every time we are so pleased with the results! First we brought our new engagement ring to them where they fortified the diamond when it got loose. Next we purchased one of our wedding bands, which still looks gorgeous. Finally we bought the groom a watch as a wedding present. Every step of the way, they were honest and helpful and efficient and we fully trusted all of their recommendations. They genuinely want what is best for their customers and will do what they can to get you the most bang for your buck. Michael is so kind and so helpful and we would highly recommend Mansour to anyone who needs a jeweler in Ithaca
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October 2023 by Kirstan Brodie
Had a wonderful experience designing my custom engagement ring with the Mansour team! Emily was so helpful in walking my partner and I through choosing the stone and making choices for the design - we came into the process knowing basically nothing and she was so patient and informative without being pushy at all. Matt was really communicative throughout the whole process of creating the ring and accommodated all of my requests. I had a really specific design in mind that combined elements I liked from a few different ring designs, and I am so blown away with how it turned out!! They brought my dream ring to life and I plan on working with them for all future jewelry needs (including our wedding bands).
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August 2023 by Tyler Nevill
Bought my engagement ring here and it was the best experience. Michael was able to find the perfect ring that matched both my budget and my fiancée’s preferences. 100% recommend Mansour Jewelers for any future jewelry purchases!
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June 2023 by Jeff Maurin
While I bought a modest piece, I was treated just like I purchased the most expensive offering in the extensive cases. Polished, boxed, and wrapped - all very much appreciated.
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April 2023 by Matthieu Collé
I don't think you could expect better service and professionalism anywhere else. The place reminds me of the local jewelers in Europe where everything is done on site. I brought an old family watch for basic fixes, it looks 20 years younger now and was done in a day for a very reasonable price. That is what I call artisan.
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April 2023 by Tony Dans
Mansour's did a beautiful job on my fiancée's ring. Michael made this an amazing experience the whole way through.
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October 2022 by Daniela Bizzell
Mansour is truly the only place I will go to either purchase jewelry or get my jewelry cleaned/repaired (and I’m not even local anymore)! While my family has been going here for years, my most recent experience only validated how wonderful of a business it is. In preparation for my wedding, I went in to the store to pick up something I purchased for my now husband. In the process, I mentioned how it’d be nice to get my ring cleaned before the big day. Not only was Michael willing to clean it on the spot but when his team noticed a broken prong they assured me they could clean it, polish it, and most importantly repair the ring all before my rehearsal dinner (the next day). Everyone is efficient, incredibly accommodating, and beyond friendly and caring. Could not recommend more!
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October 2022 by AAR
The team at Mansour has helped me special order a necklace and adjust a watch band. Both times they have been efficient and informative. I really appreciate the reliable help and service.
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October 2022 by Jake Lynch
Unmatched customer service! They made a process I knew nothing about easy, fun, and very clear. Couldn’t recommend them enough!
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July 2022 by Emily Jackson
Michael (and the whole Mansour team) is outstanding. He special ordered pear cut sapphires in my favorite color and designed an incredible wedding band to match my family heirloom engagement ring. He was communicative and prompt from start to finish and made sure the rings fit together perfectly. I’ve also had wonderful experiences here having things sized and appraised. This is a great family run business and I can’t recommend them highly enough!
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June 2022 by Ben Deacon
Excellent work beginning to end. My fiancé is incredibly happy with the ring and everyone I worked with had incredible attention to detail and knowledge. At the end of the day, everyone who is in that kind of business needs to make sales, but the jeweler I worked with, Michael, seemed like less of a salesman than someone who genuinely cared about getting the details right. Couldn’t recommend more
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June 2022 by Sari Stifelman
I cannot say enough good things about Mansours! They were welcoming and accommodating every step of the way. Super inclusive environment and never once did I feel pressured to choose something I wasn't totally in love with. My fiancée and I love our engagement rings and Mike was there for it all.
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April 2022 by Alex Wafer
Michael was extremely pleasant to work with and very easy going with every aspect of the design process. He did a great job with the ring my fiancé absolutely loved every part of it. He was always extremely timely with everything. We have been going to Mansour’s for many years and plan to continue for all of our jewelry!
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March 2022 by Bella Michelle
Mike is the best! He's helped me countless times with my jewelry wants and needs and really knows what he's doing! He provides great service, so if you're looking for a jeweler, I highly recommend Mike! He's the best in town!
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January 2022 by John Whelan
Michael helped us design a wonderful ring. He did fantastic work, and offered many helpful suggestions along the way. Everyone we interacted with at Mansour Jewelers was friendly and helpful, and we’ll definitely be going back.