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September 2024 by cai bai
I was treated rudely by someone work here. I don’t know his name but I remembered he is a bald tall guy. Even though I was full budget and buy a car here just a piece of cake for me, he was not offer any useful information and do not respect me maybe just because I am a tiny Asian woman? I want to look at some car, and he said I can’t because someone bought it. Ok I understand. But there is a same car on display but he didn’t say a word about it. I complain about I can not real sit in and feel the car, it is hard for me to make decision, and the man said: “ I know it is not work for you, but it is work for most people.” So what is difference between me and “most people”?
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September 2024 by Anissa Buckley
These folks, particularly Amanda, the GM treated me like gold. They went out of their way to help me fix a difficult problem that wasn't their issue in the first place. THANK YOU maguire Honda!
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July 2024 by Srinoon Shai
AC diagnosis $400. Air compressor $3200. No , never go back again. Drive 40 minutes to Elmira for reasonable and acceptable service.
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June 2024 by Igor
Purchased a Honda odyssey at this location.
At one point I was rear ended. This location did the work. Now the rear window leaks during heavy rain, after they painted the tailgate there was a scratch about 5-6 inches across.
Another visit was for a recall. When I got the car back the backup camera and in cab camera was not working. Had to go back for a reset. Still glitching to this day. I just gave up because I do not trust them. Just seems like the experience is not there or they really don’t care.
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March 2024 by Megan Cox
Had an easy buying experience purchasing a used truck from this dealership. All team
members (2 sales associates as well as the dealership manager) went above and beyond to make our buying process smooth and efficient. Special thanks to Owen Parillo for stepping up to the plate and going above and beyond!
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January 2024 by Simone Smith
I’ve went into the dealership 2-3 times this year to test drive a vehicle and purchase a new car, but very time I go into the dealership, I always find myself walking out upset with my experience. I wanted to buy a 2018 accord back in October, but the sales manager told me they would not give me a purchase offer due to the fact they had “serious buyers” they wanted to keep the car open for. I deserve to have a great experience purchasing my first car, and am continuously disappointed as I will have to choose to go with another car dealership, due to multiple incidences where I as the customer, and consumer, have felt undervalued, and discriminated against within my age, color, sex, whatever the reason may be. I feel that the sales team should do better with welcoming their customers and making sure these transactions run as smooth as possible. Unlike the experiences I’ve had
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January 2024 by Kim Ngai
Big thanks to Wendy, Steve and Tim. They really helped me out with my 2007 Honda Fit. They made everything super easy and were super kind. Thank you for everything guys!
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December 2023 by azfast1
Found a super low mile used car I was looking for online from my home in Arizona. I am very fussy, and called and talked to Jeff Philip in sales. I had a few questions regarding how clean the car was based on photos. He was kind enough to call back and FaceTime me showing a walk around of the car. He had the detailer right there and actually had him shampoo a seat and polish out a few blemishes and sent after photos. It turned out perfect. I agreed to purchase the car sight unseen, Jeff overnighted the paperwork, copies of the clean carfax, certified warrantee papers, and I returned them signed along with a check. Jeff let me know my shipper could collect the car at my convenience and made it a very easy stressless transaction. The car arrived yesterday and its everything I was hoping for and more. Thanks Jeff and Maguire Honda!
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December 2023 by Ben Hardwick
We spent a full day looking for and test driving Honda CRV's in Binghamton, so when we showed up to Maguire we already had an offer from another dealership - we simply wanted to know if they would be willing to offer us a better deal on our trade in for the same vehicle.Shouldn't take too long right? The other dealerships we visited were able to let us know just by typing in the VIN and taking a quick look at the car.After a good 20 minutes in the office with his manager, another sales person, and the assistant manager (who for some reason needed to test drive our car), he excitedly returns (after I had to go and check to see what the hell was taking so long) and announced "Are you ready to see our offer?!"Yeah, man...Their offer was slightly better than the one we had been given - Great! I asked if we could take the worksheet/offer home with us, just as we did at the other dealerships. which by the way, he asked to borrow to make a copy of before he was able to give us our offer. Despite this, his response was "no", we could not have the sheet, but that he would be willing to email us the quoted number.We followed up to make sure that their offer included all of the same things the dealership in Binghamton offered - still no response two days later.So yeah, we'll be driving back to Binghamton on Wednesday to pick up our new car.
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December 2023 by Dhruv Raina
Come here if you want to be oversold on every repair you have.
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October 2023 by Tasha Snyder
Such an easy buying experience, Richie and Jeff were so helpful and professional!
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October 2023 by Russell Nitchman
Dropped off the HRV and it was done as promised. It was in for a 7000 mile oil change and tire rotation. The tires were treated as well with that shinny material that makes them look brand new. Impressive!
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October 2023 by Stephanie Andrés
Pricy but good, personalized service
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October 2023 by Jennifer Lynch
My husband was amazed with the kindness and quickness!!!
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October 2023 by Sharmin LeBlanc
I had an excellent relationship with Vanessa and Rich and appreciate the no hassle transaction. They were both a pleasure to work with. In todays world it’s hard to find decent sales people.
My only issue was the way my new used car was detailed. The outside looked great but the inside was never touched. I mentioned this at pick up and it was suggested that my car should be taken back into the recon department by Rich and Vanessa. Problem is I was already there awhile and I had stuff to do. I was told if I was ever in the area to bring it back in but I live over a hour away. I ended up detailing the car myself.
Overall I would buy from the dealership again but I would make it clear up front I expect the inside cleaned so I am not left with dried mud and a sticky interior. It took away from the new user car buying experience.
