Needed a key fob programmed for a 2010 Ford expedition charged $196 but it wasn't programmed. They then said that's an additional cost. Could have gotten a unprogamed fob for $5 off Amazon. Horrible service and supervisor
March 2020
I left my truck at 7:30 for a scheduled repair under warranty. Still sitting her at 5:25 still working on vehicle. I have had nothing but a nightmare working with this service department. Only reason I took it here again was under warranty repair I do not advise coming here at all
July 2017
2 months to get a water pump. They quote me $750 then charge $1020. Dont ever under any circumstances bring your car to these people. Before this i was definitely going to buy my next car here, now, im definitely not. I hope the $270 was worth losing a customer for life
Ford engineers have taken the time to expertly craft your vehicle, preparing it for the roads of Ithaca, Elmira, and Cortland. It’s important to take care of that car to ensure you’re able to get the most out of it.
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