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February 2024 by Kira Hyde
The full service really is so nice. Never have had an issues. Price seems fair.
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January 2024 by Your B.
Don't get gas here unless you like being treated like crap by the lousy attendants who act like you are forcing them to do the job they were hired for! They should just FIRE EVERYONE and start over with all NEW employees. I don't get gas here anymore!!!
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December 2023 by Jay H
I was verbally attacked and threatened by one of their employees! I reported it to the manager who did Nothing, I reported it to their corporate headquarters who did Nothing and I reported it to the Parent Corporation who also DID NOTHING!!!\nThe offending employee is still working there like nothing happened. I should have called the Police and had him ARRESTED!\nAvoid this gas station like the PLAGUE.
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November 2023 by John M.
I have been a loyal customer of Kwik Fill in Ithaca for 10 plus years and for the most part have always liked the attendants and extra service they provide on my weekly gas stop. Today, after providing my cards to pay for them to pump the gas, I got distracted and pulled out prior to completion of the fill and the attendant had pulled out the gas dispenser. Truth is that I simply got distracted on a phone conversation on my cell and forgot that I had not gotten my receipt after the gas tank was full and pumped. I must admit that was not the first time in my life that I have done that, but to my shock an attendant came chasing after me screaming at me and telling me to never return (by the way I did pay with a card for the gas that was pumped prior to me pulling out and nothing was damaged). I tried to talk to him and apologize but he refused to listen and then he ran after me to the curb, still screaming and took pictures of my vehicle and license as though I had broken the law or stolen the gas. I did stop so he could take his pictures because to my knowledge I had broke no law, other than being absentminded. I gad never seen this attendant previously at the Ithaca Kwik Fill and have no idea who he was or if he was a manager or what his role is there. But I suppose I will listen to his demand to never return to that gas station. Now that I have read a couple reviews by others it looks like I will not be alone as I cancel my Kwik Fill gas card next week. No
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October 2023 by Davey Jones
The quality of service here has gone Way DOWNHILL! I don't get gas here anymore, they need to Fire those Rude and Disrespectful "employees" because they are loosing customers.
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October 2023 by Peter Tork
Employees there act like you are bothering them to do the job they are getting paid for! They are Rude and Disrespectful, one in particular, heavyset and bearded has the worst attitude. I took my business elsewhere and will never go back!
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July 2023 by james hamilton
Service quality is okay most of the time. My biggest issue is with the low quality of gasoline at this particular location. Both vehicles I've taken here have experienced stalling, spuddering and idling very low. I've fixed this by purchasing gasoline elsewhere. I would recommend the company check for potential contamination within their fuel storage tanks.
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May 2023 by Nancy R.
I love not getting out of my car! I have one of their cards which gives me pennies off the going price. The staff is grateful to have our business. It is easy to get out onto the road using the Meadow Street exit due to the timing of the traffic lights.
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April 2023 by Jesse Bush
I go to this particular quick fill frequently. I use their diesel in a VW Jetta. So far so good. The gas attendants are always professional and ready to filler up.
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March 2022 by Sin S.
Deeply saddened. I have filled up twice a week for years at this Kwik fill in Ithaca because I appreciated the service of staying in my car and having the gas pumped for me.. but now they have changed policy and I can't use my card at the pumps without the pin anymore even if running it as credit...so effectively I have to get out and punch in the pin and ended up pumping my own gas today. That being the case, there is now no reason to go to Kwik Fil anymore. Not when there are 15 other gas stations with lower prices that I would have to pump my own gas at. I was always willing to pay a little more for the service, sad that it ended.
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June 2021 by Victoria Baumann
Super helpful & courteous young man helped me when I was having trouble putting air in my tires. Many thanks!!
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April 2021 by Pat Sanchez
Beware !!!!! This Kwik Fill will put a hold your CC or Debit car for $50.00 even when you only get $10.00 of gas. They also do not honor the points card that gets you a discount gas price. I could not believe a $50 hold. I only had that in my bank which because of the hold I could not get food or medicine. Also Kwik Fills customer service is very bad.
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December 2020 by Brandon Berge
Stopped here this morning and I waited 5 minutes for the full service guy to wait on me. Then when the guy comes to my car, he says the gas tank is on the wrong side which is my fault. So I leave and go to parallel park in another spot to get filled and another guy waits on me. He tells me the car is too far away from the pump which was a lie.
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August 2020 by Carol J
Been a customer for many years. Always paid on time or maintained a credit balance. Out of town for 1 month in 2017. Set all payments up for auto payments. Slipped up on finalizing kwik fill. Made payment the moment I found my error. Called them and explained. T hey don't care about my account in full only 1 late payment. Will now be on credit report for another 4 yrs. For total of 7 yrs. My ONLY late payment on anything. No help from kwik fill. I canceled account and will deal with them never again!!... Read More
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March 2020 by Michele Dunn-Hill
The gentleman that waited on me was quick.and kind. I will go again.
