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October 2023 by Linda B.
I have shopped this store since 1987 and my loyalty is now challenged. The reorganization feels capricious and the additional products piled high make me feel assaulted as they loom overhead. When employees, now men at desks, should be paying attention to customers looking for the far flung products in odd places, they are not. They can see people looking lost but ignore them and when asked for help they don't get off their butts to show people where things are. Pointing in vague directions is rude. The new guy -manager? -in the garden department is a true jerk and I will find other places to buy those products. He disagrees with the customer and makes claims about products he has likely never used and is altogether disagreeable. i have been gardening longer than he has been alive. Touting his horticultural degree is in very, very bad taste. Gone is the friendliness and easy to find items and gone will be long time loyal customers. True Value was fine and now you do all this to be part of ACE? I have no loyalty to ACE.
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July 2023 by John Wild
Helpful people made the visit great
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July 2023 by Garry Cooper
Always have in stock what I need.
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May 2023 by Tim Diller
Good mulch and compost
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December 2021 by Ross Shedden
Wonderful place to buy a New lawnmower
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December 2021 by Nancy Malec
Very friendly had what we needed
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December 2021 by Jon Widercrantz
Great products
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December 2019 by KiriSue AshThorne Tyler
This place reminds me of a country store for the farm. Of course there is all the pleasant stuff, food & supplies for all animals, dirt, outdoor living and etc. They also have some home decor and surprises here and there. Staff is always friendly and knowledgeable. Prices are good. I like it here.
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December 2019 by Glenn Bean
Dusted off the riding mower for the first mow of the season. Dead. I called Ithaca Agway. The service people were super nice, patient, and helped me diagnose the problem over the phone. Then I went and picked up the recommended part, installed it, and voila! Happy grass! Thank you Agway.
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December 2019 by Kristin Kosak
Clean place, super helpful people and great prices. Can't beat it. We go here for all our animal/farm needs.
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December 2018 by Joe
Great local garden store right downtown and convenient.
