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February 2024 by Joan Doria
Dawn, Cindi and Betsy have shown me the utmost care and patience, offering honest feedback and time as I choose my next set of frames. They are professional, knowledgeable and friendly. I recommend this practice and location without reservation.
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January 2024 by Les Buchanan
Very enjoyable experience !Everyone was friendly, knowledgeable and professional. Would definitely recommend Clarity Eye Care to everyone!
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July 2023 by Shelagh Johnston
Super pleasant professionals that put their customers and patients first. Our new practice!
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April 2023 by Dawn Forman
I have a strong prescription and need eye glasses with temples long enough to not allow my glasses to fall down my nose, but small enough to look right and take my prescription. This is not an easy thing to find. I’ve been on the hunt for such glasses in Ithaca, surrounding Ithaca, and even going to NYC looking because I was desperate. After explaining to Dawn what I was looking for, she told me to let her her get some things in and she’d get back to me in a week or two. I had a trip to NYC, so I looked while there and found very expensive frames that were ok, but not exactly what I wanted. I at least had a plan B, even if they didn’t light my world on fire. Dawn was to her word and a tray of glasses that I could choose from. There frames suited my needs and two pair looked great in me. I was over the moon, I’d have stylish glasses that I didn’t have to push up constantly. I was able to get an eye exam quickly and loved seeing the photo if the inside of my eye. Dr. Smith let me ask all the questions I needed and told me how to take care of my dry eyes better. My frames were sent out to get the lenses needed with a company that specializes in high index lenses. The completed frames came back a few weeks later and look awesome! You can see my blue eyes. I’m even over the moon with my reading glasses! Thank you Dawn and Dr. Smith! I’ll be back as will my family!
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March 2023 by Sahana Singh
I went there with my broken eyeglass frame which has made my life miserable from the past week. Other shops could not help me. So I’ve been managing with contact lenses which are not really comfortable for daylong wearing. The optician at Clarity fixed my frame temporarily for me with a smile and no charge. Now I can wait until I get an eye exam appointment and then order new glasses.
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March 2023 by Sara R.
Best eye exam I've ever had. The doctor and technicians were thorough and answered all my questions. The optometrist showed me the frames in my budget and gave great advice on what I should be looking for in the different pairs and styles.
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February 2023 by Sabrina Pan
Cindy was super approachable and helpful, and they fixed my frame without any charges!
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January 2023 by James-Henry Holland
I hate to tell you, but the ownership has changed (early December, 2022). Now called Clarity Optical. After years of exemplary service from Chuck, I have to say I was underwhelmed by the new staff. Anyhow-- older reviews will have almost no bearing on the new store.
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November 2022 by Terri H.
The staff are very kind and helpful. Very patient when you when searching for new frames. More color options for many frames are available so be sure to ask!
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November 2022 by Anna (annabunches)
Love this place, but they seem to be closed now. They aren't answering their phone and the store appears closed and locked during their nominal open hours. No sign or anything out front. Are they gone for good?
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October 2022 by Ruoxi Li
Lost a screw in my glasses and owner helped me fixed it in no time! Very grateful! Recommend their store for glasses. :)))
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August 2022 by Chill E.
Quality service and follow up care. Chuck replaced my lenses after a coating became too scratched. I advise against anti reflective or other such coatings, they shorten the life of your lenses.
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June 2022 by Lucas clover alcole
They really have the best customer service I've ever encountered. I was a very difficult customer, first i wanted transitions then normal lenses then those were too reflective so i changed them, then clip on sunglasses but they were also too reflective so I sent them back etc... Despite all this they were happy to help me sort out the issues I had and i ended up with new less reflective lenses and managed to get a refund on the clip ons. I'm sure many other places would have refused but they really helped accomodate my pickiness when it comes to glasses, highly recommended! It's also worth mentioning chuck does all the cutting on site and the lenses themselves arrive pretty quick so you'll wait way less than at many other places.
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May 2022 by George Lee
The front desk worker and optician are some of the friendliest people I've ever met. I've gotten new glasses, and they tightened my glasses and swapped the lens free of charge. The service is always good and will 100% come here for any services.
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May 2022 by N, E, F and R Hinrichsen
Our family has been going to Classic Optical for over a decade. Exemplary service and stylish selections, coupled with Chuck's professional competence keep us coming back. Recently, Chuck was able to fix a pair of Ray Bans I thought were beyond repair. Kudos to Chuck and the entire Classic Optical team!
