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January 2024 by Ryan Hautau
America’s best and Walmart down the street provide much more courteous service and have larger selection.
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January 2024 by Rahul
The guy working there, Dave, was exceedingly unfriendly and seemed like he was looking for any excuse not to help me. Optometrists used to adjust anyone's glasses as a courtesy to anyone. Dave refused to even look at mine after I told him that I bought them online, saying he would be liable if they broke. Then I asked if he could measure my PD (something optometrists have always done as a courtesy in my experience). He again refused, saying that he could only do that as part of an exam. But the location doesn't even offer eye exams! I had been planning on getting some lenses replaced there but will be taking my business elsewhere now.
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November 2023 by Timothy M.
Great place, busy though! I love going there, have a handicapped license,, and need crutch to walk with, so people really should watch where they park!
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December 2022 by Sam Cheng
The optician here is extremely professional, one that is rare even in big cities
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August 2022 by Scott L.
Not enough help waited 20 minutes for help end up going to regular check out and the guy couldn't figure out what the yellow slip meant so I got pissed off and slammed the Cart with 200 in groceries in it in to the service desk and walked out this store is no better then tops up the road
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June 2022 by Jennifer D.
Most of the staff here are incredibly rude. On multiple occasions we have experienced disrespectful staff. For example, most recently, we arrived at 6:30pm on a Sunday, fully knowing that they close at 7pm. We knew exactly what we needed, but when we walked in the staff-woman at the door exclaimed "we close at seven" in a scolding tone. I understand a need to communicate a closing time, but the way it was delivered was unnecessary. I am sorry you have to work on Sunday nights but that is not your customer's fault. Then when we were leaving at 6:50pm my husband wished her a good night, and she blatantly ignored him. It was incredibly rude. On top of that their selection is not nearly as good as the location in east Syracuse. Overall, a disappointment.
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August 2020 by Jessica B.
This BJs is actually one of the nicer ones. It has a bakery, meat counter, and a deli in it. There are things here that aren't at all other BJs. The staff are always kind and pleasant. I have never had a bad experience here.
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July 2020 by Barbara H.
I have had only positive experiences at this BJ's and have never had a negative encounter with an employee, as other reviewers report. The store is clean and easy to navigate. Sometimes they are out-of-stock or don't have what I want, but I assume this is because this is a smaller version of the usual store in more populated areas. I will continue to shop there and have recommended it to friends who also are very happy with it.
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December 2016 by Linda McLean
The shopping experience at BJ's is always a good one. Staff are friendly and helpful without fail. But I must single out Rob Warner in Optical - Rob is well-informed, friendly, helpful, and just a great guy in general. I never thought I would purchase glasses from anywhere but a boutique optical shop, but BJ's and Rob have changed that. My new glasses are top-of-the-line at half the typical cost. Thank you!
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December 2015 by C M
Almost everyone here is amazing and helpful even the vendor people will help you! BJs optical was so impressive best glasses experience ever! All in all LOVE this store and their service
Some mistakes they make
Ie last item left and its damaged i would have sold it at a discount they just didn't sell it
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December 2013 by Ijeyikowoicho Onah
I love Bj's everything is bigger & kind of cheaper there! & they have rockin' pizza!
