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February 2024 by Carol Czimback
Love to brouse. Very organized.
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January 2024 by Caitlyn Bailey
Went in to get a sofa. All the furniture was blocked off and could barely walk around to look at the furniture. Very uninviting and not good for those with mobility problems. Left without buying anything.
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December 2023 by David Gardner
Purchase bottled water there. Awesome price on highly rated water. Also purchase K-cups there. Decent selection at great prices.
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August 2023 by Krystal Thorne
This is a great store to shop, they have quality products at reasonable prices.
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July 2023 by S
We got an incredibly comfortable King mattress here for only $1k! It was more comfortable than the ones at Metro Mattress and other stores (IMO) and less than a quarter of the cost!
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May 2023 by caitlin spry
Kind workers, store was clean and organized. Nothing more to say.
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September 2022 by S Michelle
Awful customer service in the furniture department. Very rude and sarcastic “salesman”. Hopefully they find a couple new employees who are willing to help customers purchase furniture without acting like we are disturbing their peace. On to a different store from now on.
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July 2022 by Jazen V.
Ordered furniture. Paid half up front. 2 months later, and it's still not here. Very disappointed. They have no idea when it's coming. Could be another month or more.
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July 2022 by Diana W.
No complaints about this store. Big Lots was always a favorite of mine in Florida and, although the stock and variety are not as good, there is always something for me to try. Prices have gone up and there are frequent stock outages, but that is true everywhere. The staff is always friendly and helpful. I shop here at least three times a month. Being a member of their rewards program helps me save even more.
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June 2022 by Diva zaire
Seriously needs an upgrade there's better big lots in surrounding areas
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April 2022 by Doug M (DjMoonWalker)
Michael in furniture was amazing. (Even on a Sunday) I haven't had service like that in years. I came in to the Ithaca location with a specific need for my Son's birthday and He showed me all of the options. He even put together the fold out chair for me to see since there wasn't one on the show room yet. I was so impressed. Two days later when I called to pick up, Michael picked up on the first ring and we had the chair I ordered in the best box in the back in my truck and I was off. Top notch service. He made all the difference! Thank you!
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March 2022 by Danielle
Always a great place to shop
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January 2022 by Mark
My wife and I stopped by Big Lots yesterday to take a quick look at recliners. Immediately I found the perfect recliner for our needs. Michael, who manages the furniture department immediately came over to assist us. During our initial conversation he uncovered that we may be interested in two of the recliners. We asked for a quote on one recliner. He worked up the discounts on it and also worked up a sweet deal on two of the recliners we liked. With the 15% off coupon you get when signing up for an online account, a 10% discount for Veterans, and 10% off on the display recliner, the cost for two of the reclyners was something that I couldn't walk away from. So today I went to Big Lots to pick them up. Just as Michael had promised, everything was ready for pickup today when I got to the store. Michael helped in loading one of rhe recliners. I took it home and came back for the second reclyner. These are Broyhill recliners and the quality of these are obvious. My wife and I are very happy with the new recliners. We probably wouldn't have purchased one, much less two recliners if Michael hadn't listened us and ask the right questions. Thank you Michael for making this transaction smooth and clear. Merry Christmas.
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December 2021 by Kenneth McLaurin
Got a good deal on mattress and the employee that helped was very informational. He got me $80 Cashback
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November 2021 by Nate
Store was clean and organized. Staff was friendly.