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December 2023 by Jasmine Brand
Don’t recommend. Staff like to bud into customers parenting
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December 2023 by deadeyediaz09
Staff like to gossip about your parenting. Would not recommend.
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August 2023 by Cesar Alvaro
Good service and very calm to buy
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July 2023 by Nicole Sorce
I would come here so much more often if the mall wasn’t all the way across town. However, shipping isn’t really worth the extra cost so making the trek is definitely worth it. Love the scents so much. Can’t live without the room sprays and body wash.
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July 2023 by Kira Hyde
Same as any bath and body works. Be careful going in (or near) if you are sensitive to smells. If you can get a good deal I enjoy their products.
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July 2023 by Dolores Kurtz
Great lotions and body sprays and awesome candles
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July 2023 by Misty Lawton
Store smells heavenly!!
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February 2023 by Charles Woodard
Bath&body works has always been a good place. With that being said, the men's section has decreased notably. They still have good quality items for men, just less items.When they increase the selection of items for men, I will be happy to give 5 stars.
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December 2022 by Raymond Chokelal
Like their colognes for me. Unfortunately, their electronic sales service went down and they did not appear to be getting much support. We had cash with us, but it appears they lost many sales because of lack of support.
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October 2022 by Pending Chapters
Never and mean never tell your lady let's look in here I'll buy you something. They have everything woman want. Prices are good and staff was friendly. No complaints.
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July 2022 by Krista M.
I went into Bath & Body at Pyramid mall in Ithaca today right before 2:49 pm. No one greeted me, which was strange because usually you are greeted numerous times by staff. I was grabbing lots of soaps because there was a couple of signs that there was a great sale and I started dropping them in the floor. Not a single worker came over with a bag for me to put my items in, another customer actually came And picked up the soaps I was dropping. I went and grabbed myself bag as I saw two signs, one above the mens products that said buy 3 get 3 and next to the mens items was another display with the same buy 3 get 3. I started loading up a bag with mens soaps and I was looking at the Lavender vanilla and some of the other aromatherapy soaps but these items said buy 3 get 1 free. So I asked the girl with blonde hair at the counter, " are only the mens soaps buy 3 get 3?" She says " oh no, all full size products are buy 3 get 3." I said well then must be the aromatherapy is not on sale and she says " it's included." I tell her, " but there is a sign above those that says " buy 3 get 1 free, so I would assume that only certain items were on sale". She then realizes she has told me incorrectly and says " oh we forgot to take those signs down from last night, that sale was yesterday." I go, "well you still have the signs up so are you going to give me these items for what the sign says?" She says I have to check, she asks a dark haired girl, she doesn't know and says she has to ask. A red haired girl comes rushing out like she is annoyed from a back room and looks around and takes down the signs. It's clear that I am the person asking if they are going to honor the sale signs that are up because now I am the only customer in the store. She and the blonde are back at the counter with their backs turned to me whispering and giggling. I am still waiting for someone to give me an answer. I finally say, "are you going to give me these items for the price displayed? "The red haired girl tells me, " no I can't because it was yesterday sale. " I said "well I have been waiting for someone to give me an answer and this other girl originally told me they were buy 3 get 3 so..". The blonde girl speaks up and says " no I didn't , I told you they were buy 3 get 1." I said "yes, after you realized you told me buy3 get 3 incorrectly as the sign originally said. " So she blatantly outright lied about it. And all three girls wasted my time by not bothering to tell me if they would give me the items for the amount listed that was up for almost the entire day that not a single one of them noticed. Never dealing with that store again. Terrible customer service. I put back my items and left. I should have dropped them on the floor and left. Salespeople were very rude after they denied the sale that was left up in the store by them until I told them about it..and again turned around with their backs to me whispering and giggling. I hope whoever is in charge looks up the footage because you don't turn your back on a customer and laugh and whisper about a question you tell them you are not planning on answering. I wasn't rude or anything. No one said goodbye to me or have a nice day. The store should be embarrassed by the girls rudeness.
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February 2022 by Alina Gleockler
I went to Bath & Body Works to get a travel size hand sanitizer for my 3 children. They also had cute holders that clip onto bags that we purchased as well. There was a large selection of scents for the sanitizer, which made my life easier to appease each one's individual favorite scent opinion.
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January 2022 by Vicki Cody
They did not mail me the coupons I use at Christmas time
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December 2021 by C Fish
Great selection of candles, lotion, shower gel, air fresheners, etc. Always helpful staff
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November 2021 by Jerica Harrington
The girls where so kinda and helpped me find everything I need
