“3/4/24 went this morning looking for a Gun cabinet that they had in stock walk in the store is huge clean and was greeted by Scott who was very helpful with a good morning and is there anything I can help you with finding what you need. Scott look it up on the computer they had it in stock called for his team to locate it. Help me put in my truck all around great experience will definitely go back in the future for what I need it's a nice thing when you got good employees that are willing to give you good customer care service thanks Scott and the teamfor your help I appreciate it”
“A 36" door bottom sweep arrived damaged (shipped via UPS): the shipping container and door sweep were both bent. Quality Door & Hardware filed a claim with UPS and quickly shipped a replacement sweep, which was received in perfect condition. Excellent customer service.”
“Friendly staff. Had the stem I needed and advised me how to install it. Had left a message on answering macine when they were closed. They called me the next day. Highly recommend this place.”
8AM - 8PM
1036 Main St, Holbrook“I was shopping for a specific BBQ and found they had it for less than everyone else so I went there to buy it. I was skeptical of a catch but the girl behind the counter confirmed the price. She was excellent as well as the manager. They arranged for delivery and it arrived on time and assembled perfectly. This place is out of the way for me but I will be a regular customer from now on.”
“Always helpful, all very nice people, can figure out what i need for the project that I'm trying to do. Will order it, if they don't have what you need”
“Fantastic local business. I had a clogged sink a few months ago and needed a snake to clean it out. I called them as I got out of work and they stayed open almost a half hour past closing so I could get grab it from them. They are always friendly and have anything you can get at a place like Home Depot at a better price.”
“The Sayville Brinkmann store is the absolute best! They are so helpful, the store is clean and beautiful. They carry everything you need! I brought in a lamp today that I was having an issue with. Gabe offered to take a look, and within 15 minutes I had my lamp fixed and even better than it was before. A few weeks back i needed glass replaced on a painting, and they replaced that for a reasonable price as well. Thank you Gabe and Sayville Brinkmann for being the best hardware store around!”
“Ask for Bruce the Manager. He’s always gracious, patient, and very knowledgeable is many areas on home projects.
He took me step by step on a plumbing issue and I Aced the job. Saving me $100’s because if it weren’t for him I’d never be able to do on my own and Id have to call a Plumber.
Thank You Bruce. You’re a Rock Star ⭐️.
Cathy.”
“I needed a Corbett to drill a hole through a foundation. The two gentlemen that were at the counter was very helpful and I walked out shortly after being assisted with my purchase. Great staff!”
“Save yourself the frustration of looking for replacement Parker parts online and just go to PHI. They’re always helpful and kind, and you can leave knowing you’re not just buying another incompatible part from eBay.”
“Super friendly and super helpful. Helped me figure out a fix for a leaky ancient water shut off valve. Saved me from having to open up the wall and replacing anything.”
“My Kohler faucet head broke so I called and spoke to Linda. She said that Kohler would replace the faucet head at no cost. She asked me to send her the photo of my faucet and that she would call Kohler so that she could find out the model number. She called back right away and furnished me with all the information I needed to move ahead with Kohler. My part is ordered and on its way.I will be shopping at this store in the future and will always refer family and friends as well. She took time out of her day to help me even though they would not make a penny on this outcome. Thanks again Linda!”
“It's a pretty good local hardware store. It's not huge like the big chains, but they have a decent amount in stock for your regular household maintenance needs. They are pretty friendly and accommodating. I've used them for plumbing and hardware supplies, as well as tools. There is a rewards program and discount offers and you can order ahead for pickup or delivery.”
“I have been coming to this Ace since it first opened, every single time I’ve been greeted and helped with the utmost respect and care. Frank is one of the greatest workers there; always showing me the best products for what I need. He asks questions and makes sure I am getting the correct item for the purpose. Hands down the best customer service around! Frank really knows his stuff and is incredibly helpful, I have no doubt he sheds his positive attitude to the other employees as everybody is always very nice. 10 out of 5 stars in my book.”
“Walked in and was asked if I needed assistance immediately. Found the obscure tool I was looking for immediately and it was 1/2 the price of the Lowes or Home Depot which didn’t have it in stock.”
“A GREAT PLACE TO.FIND ANYTING .IN TOOLS . CLEAN STOCKED N NICE HELPFUL. PEOPLE BET A NICE PLACEVTO WORK FOR TOO...THERE GREAT LOVE ❤️. THE STORE.. GOT EVERYTHING U NEED COULD GO BROKE VERY EASY IN THERE.. W.F.”
8AM - 2PM
950 W Jericho Turnpike, Smithtown“The only place I will go for my pool equipment repairs. Bill is a trustworthy, talented and honest businessman. Not only did he save me hundreds of dollars, he cared enough to follow up with me to make sure everything was working properly. Thank you Bill for the exceptional customer service.”
“Always good especially when you find what you're looking for.This time was looking for an automatic centerpunch and couldn't find it. After getting help located it. Only one left in stock and it did the job. That's 10 stars, Yes !!!”
“The team at Northeast Equipment are fantastic! I brought my generator in for servicing on the day of a terrible storm and they were able to get my unit up and working in a few hours. They are knowledgeable and friendly and went above and beyond. Thank you!!”
“I love walking into this place. Someone greets me every time and asks if i need help with anything or help finding something. I don't see that anywhere else.”
7:30AM - 5PM
1460 Montauk Hwy, Oakdale“There is something to be said for local shops. I bought the wrong paint and James and Vicky were so accommodating and friendly and helped me out in the return of a custom paint. While we were doing the return and processing the new paint, we shot the breeze and got to know each other. Ill go here first for any home needs I have for the next 20 years. People make a company. And all customers want these days is a sense of community and nice people to talk to. A nice chat and friendly smiles reminded me of why I love living here. Give these two a nice Christmas bonus - they earned a customer for life for your business. Honestly.”
“This place is terrific for plumbing supplies and the staff is very knowledgeable/helpful. The prices are reasonable as well. They are good for “do-it-yourself” type of work. I finally found a “go to” place for this sort of stuff.”
“All CoVid guidelines followed. Quick service. Odd location but awesome to know as it's smack in the middle of a residential neighborhood. They seem to have everything you need for most structural projects. Fast service. Seems to be the place for the locals... As in area specific for the contractor...”
“Helpful, polite,professional. How ever I wish you would keep up your stock there are too many items I can't find in your store. Sincerely
Andrew Patrinos”
“Such a pleasure to go there. As soon I walked in the service was amazing, polite and professional. I was even offered a cup of coffee while my paint was being mixed.”
“I've been using Ray and Island Hose for many decades. They have never let me down and are a tremendous resource for finding the correct seals, fittings or any other hydraulic parts.”
“Lots of products but we went to get a lawn mower that is advertised on their web site $269.00 but we were told that the two batteries and the charger did not come with the mower, after purchase all and the mower the total cost would be $800 plus.”