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“As someone unfamiliar with the shipping process, I encountered a very nice staff member here. He clearly explained what I needed to do, making the entire process quick and comfortable. Additionally, the location is easily accessible and parking is convenient.”
“Just had to give a shout out to Victor specifically who went out of his way to be accommodating and quickly re-package some of my packages this morning in order to be more cost efficient and practical- which he didn't have to do! He truly cares about his customers and his kindness made my day. Thank you!”
“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
3:30 - 5PM 9AM - 1:30PM
300 Portion Rd, Lake Ronkonkoma
Post Offices
“I always love coming to this post office. Every time I’m there the lady at the front is very nice and humble. I sometimes come with so many packages and she always scans and puts them in the back without any problem. This is probably the best post office I’ve been to living on Long Island. The service is always a 10/10.”
“Impeccable service, professionalism knowledgeable. This staff goes above and beyond they treated me so kind. They were so helpful so on point with everything that needed to be done for me the way they treat their customers. The people in their community is just amazing. They were so caring to my needs. They helped me figure everything out and got me all set and I can’t say thank you enough to Brianna and the other ladies that helped us I want to say thank you so much for helping me today and going above and beyond as they did I appreciate them so much, you just don’t get service like that anymore. They are the real deal there. And once again, I really want to thank Brianna for helping me get through this and figure everything out for me and just making my day better. She puts a smile on everyone’s face.”
“USPS of EAST ISLIPBravery Honor Loyalty Sacrifice On the frontlines serving our communities in unwavering commitment and dedication honoring state and federal guidelines operating on top priority for safety. To the call of duty in these critical times for customer fulfillment collaborated with Ups SurePost bringing prestige first class service to residents and businesses. In professionalism, respect and great dignity.Structural Honor Service Excellence”
“My first visit here was a good one, and when I have a good experience I like to let others know. Especially when most visits to USPS locations are usually not the most pleasant. Not this day at this location though! So let's celebrate, I was in and out in a couple minutes. The lonely gentlemen behind the counter just received a huge order from the customer before but it didn't take long at all(a minute most) and he was helping me with my few pieces of mail and off I went. Very nice...I hope you have a similar experience!”
“This post office has a great staff and one of the nicest and most helpful postmasters that I have met in all my years -- keep up the good work!!! I recommend this place to all my friends and neighbors.”
“My family and I moved to Bay Shore 4 years ago, we've met a lot of friendly people but the BEST of all was our postman "Craig" he's professional and courteous, always has a charming smile, and most of all handles our package and mail with care. We've had other post people in between and they some times they'll put our mail in someone else mailbox, and I've found other people's mail in our mailbox... But with Craig I got my mail. He occasionally stops and play with my dogs, Craig has a huge heart great personality. You can tell he enjoys his job, Bay Shore Post Office is blessed the have a worker like Craig. Thank you Craig you're the best!”
“Since the previous postal clerk left (retired) there has been a big change in this post office. The postal clerk there does not have an attitude and is always willing to help”
“The manager is always helpful. The staff is fast & friendly.
So The USPS itself well they can use a major change but the open at the local post office great.....”
“I live on the borderline of Farmingville & Selden and prefer to go to the Selden Post office for shipping. The employees are fast and always very polite and unlike the Farmingville Post office the employees in Selden handle my packages carefully. Whenever I ship thru Farmingville at least 2 out of every 5 arrives damaged.”
“I'm constantly reminded that I should always come here any and every time I go to the Smithtown location.Never once have I had one single issue here in fact the service here is always very respectful and they go out of their way to be helpful and friendly. If you go to Smithtown you will most likely be greeted with the exact opposite service. Do yourself a favor, don't go to Smithtown.”
“I am beyond grateful for the outstanding service I received today. I was trying to send a package and I was struggling with getting the package ready and trying to care for my two little ones. It was becoming impossible. Just when I was about to give up and try a different day the women who were working saw me struggling and helped me right away. There were two women who came around the counter and brought out toys for my little ones , I believe their names were Careen and Jeanette. Jeanette helped entertain my little ones while another women named Hani got my package already to ship. There are no words to describe how incredibly thankful I am for the love that was shown today. They worked together as a team to lend a helping out to me. I will forever be grateful.”
“The staff are hard working and considerate. They are equipped with great skills, learned through experience.They deserve to be treated with high regard for dealing with difficult tasks.I am a real customer.”
“I love this post office the staff is understanding helpful.all the workers from the cashier to management are all wondering. Thank u for being here though this difficult time.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I can't say enough about Susana at this location who went way above and beyond helping me with a critical situation. An error was made in addressing a package when someone moved and some very important documents were lost. Susana took control of the situation in an expedient, patient, caring and professional manner. It was amazing that in a facility which handles so much mail every day she was able to locate the package and promptly get it to its correct destination. Susana was humble and acted as if she did it every day and just shrugged it off. Meanwhile, on the other end of the phone all I could think of was Superwoman. I hope that this is put in her employee file and at her next review is remembered. I also hope she is considered at the next review for employee of the month. She certainly has my vote. Thank you again Susana. You will always be the Superwoman of Smithtown to me.”
“They helped me even when it was technically closing time. The lady behind the counter was great and quick. I will say they lock the door behind you if it's the actual time they close but as long as you make inside they will help you before they close.”
“Thank you for all your help . I just moved to NY and have to self quarantine. You in the office and my carrier have gone out of your way to make this transition easier. Without a doubt you are the best I have dealt with. Thanks, Cindy”
“Personally, I love this post office. The two women who work at the front are always so helpful, even after I ask them the same questions about postage over and over again lol.”
“I don't think the problem is with the Post Office workers. I think the problem is with the customers who flock to this location overwhelming the staff. Especially those who go there for things other than mailing a package/letters or getting money orders. There are plenty of other avenues to buy stamps, get passports than waste the time of these fine people. We need this location for important tasks instead. Those who want passports can go to public libraries, other government offices as well. Do some critical thinking for once and improvise.”
“My delivery man Lou B. is outstanding. Friendly and professional.
The service inside the building leaves alot to be desired. Not very helpful and not at all friendly.”
“It’s the little things in life that count. And Sara the clerk always greets me with a smile and always helps me when I need it. There’s a post office closer to my house but I prefer Bohemia because of the way I always get treated.”
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“The best service I have found in this state, the lady speaks little English but enough to help. Very good attention and patience for someone who does not speak any English.”