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“Great experience. Julia was our service agent at this branch and she went above and beyond to help us. We needed a bigger car than what I ordered and they were able to accommodate our change with ease. Easy pick up and easy drop off. Also there were no hidden charges. The price quoted is the price paid. I would rent from Enterprise again and again.”
“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“I’ve rented from Empire Car Rental multiple times and each time was great. Fast service getting you in your car and the people are pleasant and friendly. Morales checked the car out for me on my last rental and did a wonderful job. You are lucky if you get him and he is very friendly and pleasure to talk to. Makes the experience easy. I will definitely continue to rent from them and recommend them to anyone . Thank you Empire”
Open 24 hours
180 7th St, Garden City
Car Rental
“A pleasant experience from start to finish… Extremely accommodating to the customer’s needs. I will only use them from now on & have recommended to anyone I see needs a rental.”
“Had an incredible experience with MVP Car Club. Absolute seamless process from start to finish. Had the C8 Stingray LT3 and it was an amazing experience. Car was in immaculate condition and drove like a dream. They take a lot of pride in their vehicles and I will definitely work with them again.”
“I have used Enterprise Rent-A-Car several times and have always been satisfied with their service. Recently, after a car accident, I needed a rental car covered by my insurance, and once again, Enterprise did not disappoint. The agent I worked with, MD, was extremely helpful and accommodating.
When I first arrived, the car I wanted was not available on the premises. However, I was able to rent a different car for one night and then exchange it the next day for a vehicle that better suited my needs. MD went above and beyond by thoroughly going over the car with me, showing me everything and how it worked. He even let me borrow a wire to charge my cell phone. Whenever I had questions, I found that the agents at Enterprise were always available by phone, ensuring I received prompt and helpful responses, even when MD was not available.
The cars I rented were in excellent condition—nice and clean, which added to the positive experience.
Overall, I would rate my experience a solid 4.5 out of 5. The service was excellent, but there are a few areas for improvement. It would be beneficial if the agents went over the rental agreement in person rather than just emailing it. Additionally, receiving reminders that the agreement is due to expire and updates about any changes would be very helpful, especially since I needed the car longer than initially planned. Also, the opening hours of this particular location could be better, as they closed early on Saturdays and were closed on Sundays.
Despite these minor issues, MD was knowledgeable, professional, and accommodating, contributing to a very positive experience with Enterprise. I will likely use their services again in the future if needed.”
“I was in a car accident recently and had to rent a vehicle. Stressful situation in and of itself, not to mention my minor injuries. However Diamond, who was the representative, was a tremendous help from beginning to end. She really made our visit seamless. Also Devon was very nice and very professional. Great staff!”
“Melissa, the Branch Manager at the Floral Park Location in NY and her team always greets me with a smile and courteous customer service! I cannot wait until my next rental!”
“Enterprise was great! They worked with us and made sure we were taken care of after my wife’s car accident. Lucius was amazing!! He was so welcoming, knowledgeable and really made us at ease after her car accident!”
7:30AM - 6PM
310 Main St, Hempstead
Car Rental
“The entire staff is Always so helpful and amazing! Highly recommend this location! Everytime I rent from here Kareem “The Dream” helps me out and it’s definitively smooth sailing. Just impeccable customer service!”
“My husband (J.B.)and I had an exceptional experience at the Springfield Gardens/ Merrick location. Jordan Francis was extremely helpful and professional during our transaction. We love the car we got. All concerns were addressed on the spot. I would recommend Enterprise Rent-A-Car especially the location I use. They were also very transparent which I really appreciated. I must also say thanks to another guy who appears to be an Indian. He accepted the car return. Great team work!”
“I rented a Lamborghini for my daughter's prom. I had a very good expreencie. Thhe driver was polite and on time. Lamborghini was a good choice for the pictures and prom date!”
“I cannot speak more highly of the service I received from Mike Chase and his team. He was able to find me the exact car I wanted and had it delivered within two days. The best part of this all is that I didn’t even need to leave home. They handled everything for me - registration, insurance, delivery, etc. They even bought my old car that was not through Motor Network. Highly recommend them for an easy and painless experience.”
“Staff there are very friendly, and pickup service as well as drop off was definitely a nice addition. The only reason why I did not give 5 stars was because on the day when I was selecting a car there were only two options available, so I had to settle. I've used Enterprise before at a different locations and they had a lot bigger selection of cars.”
9:30AM - 5:30PM
71 Mott Ave, Inwood
Car Rental
“I am now in my second lease with First Class because they are that good at what they do. Doniel was my incredible agent. I couldn't have asked for better service in any way. From start to finish all my questions were answered and all of my needs addressed. I highly recommend this leasing company!”
“I needed a rental car when my car broke down. Wantagh Enterprise lived up to their advertising! Kevin was very friendly, knowledgeable and helpful. The rental was delivered to my home in a timely manner (I didn't need rush) and I could have ended the rental or extended with a simple phone call. They also gave me a ride home after dropping off the rental when I was done. Great service and friendly people!”
“I'm seeing some negative reviews and it's hard for me to understand. The folks at this location were the nicest and easiest to deal with people I have met at a rental place. I was in for a collision rental and they were clear on everything, got me a good, clean car, and were relatively quick about it. If it's crowded, like Monday morning, it can take a bit but they acknowledged me and I didn't mind the wait. I had to take another car to get there and obviously couldn't drive 2 cars so they had someone bring the rental to my house. Overall an excellent experience. My only negative might be that they didn't have some of the nicer cars like I have had at other branches but it's all good”
“Fast assistance and up-grade due to rental class unavailable after reservation without further problems or issues. Another airline services ( SW ) service provided me with a particular car rental service at the NYC airport with a contract since August. upon arrival in NYC for Thanksgiving i attempted to retrieve the vehicle but the pick-up location was not correct, which left me stranded during the thanksgiving holiday at the airport until a family member arrived from long island. the following day after Thanksgiving Avis provided me a vehicle for the same rate senior and/ or AAA . Great Job !”
“After arriving mid afternoon into JFK we hired a car from Budget after getting on to the parkway we noticed a noise from the rear of the car we rang customer service who were really helpful and directed us to Budget on Old Country Rd Carle place.I wish I had got the guys name.At 15:45 on a horrible Sunday night when they close at 16:00 he was outstanding, extremely pleasant and so very helpful everything was sorted straight away.If only more employees had his outlook the world would be a much nicer place. ?”
7:30AM - 6PM
55 Sunrise Hwy, Lynbrook
Car Rental
“The car I received was in great condition and had even better mileage! Customer service was top notch and I left satisfied! I will definitely rent from Avis again ✨?”
“I rented a car mid June. The workers there are great. Very nice too and they don’t have to be. The 2 people that specifically helped me out i unfortunately don’t remember their names but the lady who checks people in and the tall gentleman (there was only one). Made the experience nice and easy.”
“Very quick pick up service was great
Dropping off was also quick vehicle was clean ran great. Will be back later this year I rent around 2 to 3 times a year.”
8AM - 5PM
686 Burnside Ave, Inwood
Car Rental
“Whatever happened to the hertz inwood location it was one of hertz best locations quite small but service immaculate joe is the best and very helpful unlike hertz in lynbrook with that nasty giza lady PLEASE BRING HERTZ INWOOD BACK!”
“These guys are great. The rental process through Turo was seamless. Great communications. I had an issue with the car not being fully charged. They were so accommodating and professional. I will definitely use them again”
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“I recently went to Puma to have some scratches buffed out of my car they were courteous, professional and they do great work
there are lots of body shops around but these guys stand out
honest reliable and trustworthy
they did some repairs on my old vehicle 8 years ago
and it was the same story back then
best shop around”