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February 2024 by Becca G
Anastasia was wonderful and answered all my questions! I love my new phone!
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January 2024 by Jeff D
Verizon are crooks , they will rob you I promise you this.
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December 2023 by Manus M.
I went to the location to pay an advance payment of 320.00 for Verizon but payment did not get applied because apparently it was too much so I went back to get a refund and they said the hadn't enough cash but the refund would be mailed , that was august and it is now 11 days before Christmas, why so long to get a refund just for starters but the one bright side was miss Anastasia .S as she was courteous and helpful but still no refund
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December 2023 by Hilliard & Lori Ann Betancourt
They had what we needed. Nice staff too
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November 2023 by Manus Mckenna
Paid 320.00 to Anastasia Slater on august 15 -2023 for advance cell phone service but never got the credit for it at Victra Hyde Park location they claim I would get a refund from Victra but today is November 9th and still no refund. Next step is small claims court with damages and /or investigation by New York Attorney General office of practices of Victra
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August 2023 by james coughlan
Great customer service and friendly staff. Welcomed me as soon as I walked in and lots of joking around. Helped me save $$$ with my plan and upgraded some devices. Daniel, especially, was fantastic! Definitely go here for your verizon needs!!!
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July 2023 by Kim Yereance
Had an amazing experience. Daniel was great to work with. Went above and beyond to assist with an upgrade and explain services.
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July 2023 by Nathalie staffa
A wonderful experience, not pushing other products, very informative on products!! Very pleasant people!!
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June 2023 by Julia T.
What a pleasure walking into the Hyde Park Store! Daniel greeted me, and was very pleasant and helpful. A friend reccomended I go to see him,and she certainly was right. I walked away with what I needed,and will certainly make this my go to stop for all my Verizon needs! Thanks Dan!
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April 2023 by del gonzalez
Great customer service. Explained everything. And best of all had patients with my toddler
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March 2023 by Adele The
I was going to post a review before prompted, because I’m really sad that I (and many other locals) waste their time in Poughkeepsie and Kingston (or god forbid Hudson) when they should all just come to the Hyde Park Verizon and get the help Verizon claims that they provide. Customer service is everything these days. Not wanting to end humanity after getting help with a phone or a cell service is a product of 5+ star service every day. I went in for a service that would have been free, and chose to buy a case and screen protector at full retail instead of “shopping around” and honestly wish I could have had a Tip button like we all inappropriately get prompted at a gas stations/etc. I would have done 20%! I feel like I should buy that guy (Daniel) a gift basket for how unexpectedly pleasant the service was!
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February 2023 by Mary Grunow
We went to the local Verizon store to get my husband a new IPhone. Daniel was very helpful. Recommended a phone to my husband by how he uses the phone. He did not try to sell him the top of the line phonewhen he didn’t need it. He transferred all the info from the old phone to the new phone while chatting with us. He recommended a few accessories like a case, charger and screen saver and put it all on the phone for my husband. Daniel was very knowledgeable and friendly.I would highly recommend this store for all your cell phone needs.
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February 2023 by Michael Rabong
Daniel did an excellent job making sure my wife got the best iPhone to suit her needs. Not only is Daniel a skilled Store Manager with exceptional technical skills, but an overall nice person to work with.We will both return for any cell phone needs in the future.Thank you!
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January 2023 by vBuxketss YT
Morgan was amazing and helped me really quickly and efficiently. Would recommend anyone to come deal with him!!!
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January 2023 by Cassam105
The salesman Morgan is amazing. He really knows what he is doing and is quick. Thank you!
