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November 2023 by Vanessa Moyer
The guys at Mavis are great!!! They really helped us out. My sister a couple weeks ago ran into a curb with my mom’s car and completely tore open the front left tire. They very quickly sent someone out to change the tire and put the donut on. Then we drove to the Mavis in Hyde park and they replaced the two front tires!! The tires actually had way more wear and tear than they were supposed to with the mileage they had. So they called the company for the tires and they replaced our two front tires free of charge!! they were lifesavers because we actually had to drive to Massachusetts that night and since they changed the tires so quickly and efficiently we still made it to Mass that night! And they’re also very kind people there! Jesus was the best!!
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November 2023 by Yhonnick Walker
The guys here were extremely helpful and kind. They got my car in and out in less than a hour and my baby rides like I am very happy with the outcome. I highly recommend this location if you're looking for good service at a good price. Thank you all so much
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November 2023 by Terrell V
Nathaniel is a gem of a find in the auto repair industry. His blend of expertise, customer service, and honest work ethic has made him my go-to for any future car maintenance needs, wherever he decides to take his career. I highly recommend him to anyone seeking a reliable and skilled mechanic.Overall, The service was efficient and timely. Despite their busy schedule, they managed to accommodate my urgent request and completed the repairs quicker than I anticipated, without compromising on quality.
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November 2023 by Casey Jessup
Wonderful service! They really keep you part of the loop and show you what’s going on with your car. Jesus was wonderfully helpful in person and Omar was extremely helpful when I called. Great location, everything is clean and tidy, 5 out of 5 stars!
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November 2023 by Gavin Pasqualini
Manager and staff were great, very helpful and polite. They have a great team of guys over here that are very knowledgeable and got my car taken care of at a great price, meanwhile I was in and out very quickly. I highly recommend this location.
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November 2023 by Kev Longa
Such a great atmosphere and courteous staff! The manager there (Jesus) was very helpful and worked with me as far as pricing went.Very honest guy which doesn’t happen very often at auto places. MAVIS DISCOUNT, HYDE PARK NY. THE PLACE TO GO IF YOU HAVE ANY CAR ISSUES!!!! HIGHLY RECOMMEND A+++
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November 2023 by Nancy Darby
Mavis Tire in Hyde Park, NY always takes excellent care of my vehicles! These guys are professional, reliable and very reasonable. They also stock a good product line of tires. When I make an appointment, they take me right on time. I have been using their services for several years now and will continue to!
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November 2023 by Damien Galindo
Jesus, Nathaniel, and their team were very helpful and professional. I got some work done at another location, that wasn't the best work and I called this location who was referred by my coworkers. Jesus told me to bring the vehicle in and they will take a look at it. They were able to make the adjustments and create a lifelong customer. I see why my coworkers bring their vehicles here and I will do the same!
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November 2023 by Pam Lopez
Mavis is the place to be. They are all very friendly and are strong and hard workers. They do everything they can to get whatever you need quick and easy, the manager Jesus is great. He has a great staff to back him up. Totally recommend coming here
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November 2023 by Justin Mielkie
I had walked in with an issue with my front passenger tire, and right away was greeted with great customer service. As a broke college kid, this being my first misfortune was nerve racking. I had then been told that there was a nail in my tire, and that it would be no issue. The job was well done, fast, and to my surprise was free. I will keep my business here while in school and I would recommend this business to anyone.
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October 2023 by Brett P.
Can't even get the most basic things rightI went to Mavis in Hyde Park to get two tires I purchased from them installed onto the rims with old tires on them I brought in. They did the work in a timely manner and I returned to pick up the tires. I arrive home and to my surprise the sticky wheel weights were already falling off of both of the tires. After further inspection I see that they didn't even clean the place on the rim where the weights were to be placed. That is tire installation 101, and they couldn't even properly do the most basic thing. I called the store and asked them why they didn't clean the rim, and the manager replied that they didn't have the cleaner. So that meant that I couldn't even go back there to have the problem resolved. So I called customer solutions and told them what happened and what I was told by the manager. They were very helpful and told me a district manager would reach out to me in about 24 hours. About 2 hours later I get a call from the district manager. His phone etiquette was very lacking and I have heard 9 year old children do a better job at proper phone manners. After I pried his name of Darren out of him, he basically said that no one would say that they didn't have the cleaner, which I replied, listen to the phone recording. I then stated my concern if they even prepped and cleaned the rims properly as stated on the instructions located on the tire sticker since they couldn't even install the weights properly. He said absolutely they did. He then offered to meet me to fix the problem but I was unavailable. At this point they already wasted to much of my time, so this morning I went somewhere else and had to spend an extra $50 to have them mounted and balanced again. FYI, the rims were not properly cleaned where the bead seats. I find it naive of Darren to think that all the people that do business with mavis have never done a job that involves installing tires and that I wouldn't do my own investigation on the matter. I do not care about the money as much as I do the principle of the matter. I did my part and paid for the service, they did not do their part and provide the service properly. Bad business practice for one, and in certain situations, potentially dangerous. So thank you for wasting my money, and more importantly, my time. Sad that this is acceptable behavior from the store and the district manager. If I were being paid for this review as a company quality investigator, the upper management would be mortified if I actually did my 5 point review system. Let this be lesson to all involved, you never know who you are talking to. Step up your game before a paid investigator is the next person you do this to.Date of experience: October 25, 2023
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October 2023 by Steve L.
Best tire service I've had. Came up from the city and had a nail in my tire. They accommodated me and my time. Appreciate your service.
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September 2023 by Jennifer Perez
Highly recommend went there for a screw in my tire. They’re friendly, quickly plugged my tire and had me ready in no time! I was very happy with my service. Jesus at the front desk helped. Thank you! 10/10 recomend?
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September 2023 by Alexander Witherspoon
Had a flat tire, came in got amazing personalized help from Jesus. Got us in quick, helped us find the right tires, and extremely helpful the whole time through. Definitely will come back next time I need tires.
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September 2023 by Khalid Chaudhry
T was very helpful and knowledgeable! he helped me throughout the entire process give this man a raise because he deserves it for his wonderful customer service. Hyde park is the best mavis i've been to!