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October 2023 by Michael Russak
Was here for over an hour. Machines got stuck. New owner is absolutely horrific, it won’t be long before this place goes under, they are scammers running a dishonest operation. I would leave a negative star review if I could.The reply to this post says “we are sorry”, they’re not. If they were sorry they would have refunded me for an hour of my time and a bad car wash.DO NOT GO HERE TO GET YOUR CAR WASHED
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September 2023 by Rick Gresham
NOT GOOD...Since the new owner took over it's been a downhill slide. They went from automated to "Hand Wash", they take forever to wash the car and get it finally ready, and it's still not clean. I went the other day and it took me 45 min to get the car done, most of that time spent at check in station and car waiting in the lot after wash for final drying and cleaning.
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September 2023 by Kenneth Seff
I WAS HOPING THAT WITH NEW MANAGEMENT THIS CAR WASH WOULD BECOME HALF AS GOOD AS THEIR COMPETITORS, AQUAIT HASN'T. COME ON GUYS! GO OVER TO THEIR PLACE AND SEE HOW ITS DONE. ALSO YOUR STAFF HAS TO BE MOTIVATED. I VERY MUCH WANT TO BE A CLIENT. FIRSTLY CLEAN UP THIS PLACE. THE FLOOR MATS ARE INDICATIVE OF THE WORK PERFORMED. SLOPPY!IT DOESN'T HAVE THE FEEL OF A PROFESSIONAL OPERATION. OR THE LOOK . IT CAN BE A WINNER. A GOOD MANAGER ON DUTY AT ALL TIMES AT LEAST UNTIL YOU CAN DEVELOP A GOOD REPUTATION. GOOD LUCK
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August 2023 by AJ Solomon
Great thorough car wash. Took some time but they did a great job
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August 2023 by David Moss
This is the poorest operated car wash I have ever been to. I would recommend everyone stop going there.
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July 2023 by D Ann
I used this car wash for years, it was owned and run by a father and son, really nice people. They did an amazing job and the son would overlook each car before he let it leave.I was in Florida all winter and I got a new car once back in NY and when I went here I was shocked. The place inside and out was dirty, but I was already stuck on the line.I spent 40 dollars with tip for a VIP cleaning of my expensive car. When I got into it the mats were still dirty, there was still spots on the seats, the doors, even the steering wheel wasn’t clean.I literally left here and drove to another car wash to have the entire thing done properly.Like the other recent reviewers mentioned, I also will not be back!
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June 2023 by Zeldin Raptor
Just had my car washed I pull up with windows down and roof open they have me get out of the car to look at prices and say go inside they will take care of the car. They run it through with wash with the roof open, soak the inside of the car and then blame it on me. Ask for $ back and they say no the car is fine just a little water... you’re car is clean now. I say really that’s how you run a business and the woman cashier tells me she doesn’t care it’s not her business. All she does is sit on her phone. Terrible place. Never going back. This isn’t the first time i had a problem I only came in because of a 50% coupon. Never again. Scammers and they charged me for oversized vehicle and I asked they said it’s because it’s a Range Rover… not a large vehicle… my pickup truck would be oversized not a normal suv
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June 2023 by D S
I used this car wash for years, it was owned and run by a father and son, really nice people. They did an amazing job and the son would overlook each car before he let it leave.I was in Florida all winter and I got a new car once back in NY and when I went here I was shocked. The place inside and out was dirty, but I was already stuck on the line.I spent 40 dollars with tip for a VIP cleaning of my expensive car. When I got into it the mats were still dirty, there was still spots on the seats, the doors, even the steering wheel wasn’t clean.I literally left here and drove to another car wash to have the entire thing done properly.Like the other recent reviewers mentioned, I also will not be back!
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June 2023 by Ryan Zelen
I went to sign up for the monthly car wash package. The sign outside says $24.95 per month. When I went inside, I was told there is an undocumented $10 extra charge for SUVs.All the way on the right, under "Additional Services", is a listed $1.84 fee per service for an SUV, but nothing is mentioned about the $10 monthly fee. The placement of the extra fee feels sneaky, and I don't appreciate the false advertising of the monthly price.
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June 2023 by Craig Hansen
Truck went in dirty, truck came out a little less dirty. Don’t get the hand wax, bad job
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May 2023 by Peter Schwing
No like, won’t be back. Cashier can’t get off her phone and it’s not cheap, $42 for a full service is for The Who’s in Whoville, not me. I wish them luck. The guys doing the cars though are good.
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May 2023 by angelcso
Had my car washed yesterday. Full service $49.00 plus tip/ Crazy? yes but it was too late. No service prices posted. I asked worker if the shop had changed hands and he said yes. I assumed that just recently happened.especially since there were no price option signs where they used to be . Well, it changed ownership 6 months ago.Thought that my car would look new (as it used to with the previous owner and my car is only a year old) Waited a long time although the shop was not busy. When the car was finally finished I was already late for an appointment. So I drove away without inspecting the outside of the car. Inside looked good.When I got home and looked at the exterior my tires were filthy as were spokes. Bottom line: Poor job, long wait, no service option prices posted, ridiculously expensive for poor service. Looking for a new car wash after so many year using this place.
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May 2023 by angelcso100
Had my car washed yesterday. Full service $49.00 plus tip/ Crazy? yes but it was too late. No service prices posted. I asked worker if the shop had changed hands and he said yes. I assumed that just recently happened.especially since there were no price option signs where they used to be . Well, it changed ownership 6 months ago.Thought that my car would look new (as it used to with the previous owner and my car is only a year old) Waited a long time although the shop was not busy. When the car was finally finished I was already late for an appointment. So I drove away without inspecting the outside of the car. Inside looked good.When I got home and looked at the exterior my tires were filthy as were spokes. Bottom line: Poor job, long wait, no service option prices posted, ridiculously expensive for poor service. Looking for a new car wash after so many year using this place.
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May 2023 by Susan O.
Had my car washed yesterday.Full service $49.00 plus tip. Crazy yes butit was too late. No prices posted . I asked worker if shop and changed ownership. He said yes, and I assumed that just recently happened. Wellhe changed ownership 6 months ago!!!! Though that my car would look new (as it used to with the last owner) and also because my car is only a year old.Waited a long time and when the car was finally finished I was late for my appointment . The inside of the car looked good. But when I got home andlooked at my tires, they were filthy as were spokes.Bottom line: Poor job: long wait, no service option prices clearly posted ,ridiculously expensive for poor job. Looking for a new car wash after so many years using this place.
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April 2023 by Sara F.
I was so excited to find a brushless car wash close to my house. I really wanted to give this place a shot. I've taken my mustang here a few times already and I was always happy with the service. However, upon my last visit I asked the man who took my car to please DO NOT use the broom brush on the car before it goes into the tunnel as it can scratch the paint. That's all I wanted, no brush. I wait to see my car being put into the tunnel and I see them using the broom brush on my car. Whatever, I was very disappointed but just decided to suck it up this one time. But, the worst part is that when I was waiting for my car to be dried, the guys working on it I guess didn't notice me sitting outside on the bench, and decided to rev my engine to hear it louder. I thought maybe a foot slipped at first, but it was 3 distinct revs. I decided after this that I will look for another place to wash my car. I can't trust this place to do the right thing. I'll always give a local business a chance until they don't deserve it any longer, and Mr. Suds doesn't deserve my business any longer.
