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October 2023 by Emma Regina
Isiah was super helpful. Very calm and knowledgeable! Def will be back.
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September 2023 by Susan G.
Made a few purchases this month. I love this store, got amazing help from Isaiah, super friendly and helpful. Always a nice experience. Great neighborhood store,
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September 2023 by Janet Charles
My friend and I entered the store and was greeted promptly. I wasn’t sure if I was going to buy anything butI, did see something that caught my eyes. Patrick was within an ear shot so I asked him if I can’t try something on and he gladly said yes. I was pleased with the shoe I tried on and decided to buy them. My first experience at Birkenstock Huntington, Long Island was so amazing that I will return in the not to distant future.Overall the staff there is pleasant and patient!!!
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September 2023 by Rolando martinez
Terrific service!! Love my new Birkenstocks. My salesmen was great ?
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July 2023 by Lexi Costello
Patrick was extremely knowledgeable, helpful and patient. He was friendly and he knew how to satisfy the customer.
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June 2023 by Armin Scheben
Excellent customer service - there was a mix-up and I wound up getting the wrong type of Birkenstock but Michael and the other workers in the store were highly responsive and managed to order me the right pair of sandals. I'm now the happy owner of my second pair of Birkenstocks.
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June 2023 by Natalie Puccio
Knowledgeable, helpful and patient employees who know how to fit you properly! Great selection of Birkenstocks (and other brands) as well. Patrick in particular is a great salesperson. Would highly recommend and I’ll definitely be going back when I’m ready to buy another pair!
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June 2023 by Douglas Miller
Knowledgeable staff and great service
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May 2023 by L M.
Is Birkenstock Depot under new management? I went on a Friday at 5 pm. They close at 7 pm. There were 3 people working. One man and two women. One woman was fixing the displays. There were no other customers in the store. No one greeted me and no one asked me if I needed any help. They kept walking right by me not saying a word, just talking to each other. In the past the employees have been so helpful and friendly. This time was disappointing. I won't be going back.
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December 2022 by Eileen R.
My sister,has been a loyal customer at Birkentstock Depot for at least 20 years and has up until today, enjoyed shopping at this establishment due to the varied Birkentstock inventory as well as the always friendly and accommodating service Denise has offered in the past.On Christmas Eve, my sister Eileen bought 2 pairs of shoes from Birkenstock Depot - a pair of vionic Shoes - size 10 for our mom - 87 years old and a pair of uggs for a grand nephew. I bought a pair of Dansko - size 10 shoes for our mother. We were told at the point of purchase that if the shoes did not fit my mother the shoes could be refunded or exchanged. My mom tried the Vionic shoes on in her apartment and walked from one room to another - mind you - she tried 1 shoe on and she said she could use a size larger. Today we went to the store to EXCHANGE the shoes for a size 10.5 and the sales manager indicated the Vionic shoes were discontinued and did not make a size 10.5; however, had the Dansko's in stock. As we were looking to exchange the Vionic shoes for another pair of shoes in the store, the Sales manager came up to us and said she could not accept the exchange because the shoes looked like they were worn and had a dog hair on them (our golden retriever's make frequent visits to my mom's apartment for visits). My sister adamently and honestly indicated to the sales manager - my mom only tried them on - walking from one room to another in her apartment. The sales manager refused to believe this honest statement and refused to honor an exchange. This poor customer service experience today results in us returning two pairs of shoes Danskos and infant Uggs (we will donate the Vionic Shoes that the sales manager refused to exchange) and losing a long time customer. I am not as frequent a customer as my sister is; however, knowing how many shoes that my sister has bought from this establishment over the years, I can honestly say I will never step foot in the store again and tell every one I know not to patronize this store after what transpired today.For now on - we will do our shopping at a Zappos store, or Birkenstock online - both stores have the same pricing and varied selection and better customer service. It is unfortunate as past shopping experiences with Denise in charge have been positive; however, the encounter today marks the end of a customer loyalty relationship to this establishment. My sister will be returning the final pair (Ugg infant shoes) tomorrow - paying the last visit to this
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December 2022 by michelle gegwich
Everyone is always so helpful! Great selection! Love supporting a local business owner!!
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July 2022 by Martin Florsheim
We were pleased with this store especially the salesperson named Afroditi. She was very knowledgeable and helpful. She was patient with us. We would go back to the store in the future.
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June 2022 by Elena Rojas Fernandez
I was looking for shoes for work and I had gotten the most nicest woman there. She asked what kind of shoes I was looking, color, type, style, size. When she brought out the ones I liked, she assisted me in putting them on (even though I was more than capable doing good it myself). If one size felt like a boat, she would bring out another size. Once everything was said and done, she had asked me which one felt more comfortable. After I made my decision, she closed everything out. Truly made me feel like I wasn't just a sale.
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June 2022 by Mary Z.
I called Birkenstock Depot because I came across the Kumba Birkenstock shoes while on Amazon. I was anxious because while I've always wanted a pair of Birkenstocks but never had been able to try them on, however I leave for Greece next week as was in need for a sturdy yet stylish shoe that I would know to be reliable. I called the store and Kathleen was an angel and helped me figure out my best size as well as give me some insight on shipping. My order is placed and I am so excited for the shoes to come in, even if they don't fit and I have to return the shoes in a time crunch, Kathleen and Birkenstock Depot were extremely helpful. I could not recommend them enough for a personable and knowledgeable atmosphere. Next time I certainly hope I can come in store to shop!
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April 2022 by Suzanne DiBella
The employees are so helpful. Birkenstock is known for high quality and the staff are equally as awesome. Best place in the world for Birkenstock and high quality shoes.