-
September 2024 by nadia laljie
My daughter wanted to go to build a bear after a doctor appointment, so excited. The store was empty, no one in it. 12:30 on a Tuesday afternoon. The lady was rude, had a bad attitude, did not want to help. She did not ask her to stuff it if it was enough, did not smile once, did not do the magic, make a wish, show us where the clothes were. Nothing. Worst experience ever. We have gone to build a bear many times in garden city location and never treated like this. A girl came in after us and got pure magic. Carolyn was terrible. Made a difficult day so much worse
-
August 2024 by SZM
The staff was not very welcoming, which was disappointing. I drove 30 minutes specifically to get my 4-month-old her first bear after seeing it in the city the day before, but the store was closed then. Unfortunately, the inattentiveness and lack of enthusiasm from the staff made me decide to leave without making a purchase. I was honestly surprised by the experience. I ended up going to my local store at Smith Haven Mall instead.
-
March 2024 by Kristin Basso
We had a great experience today making a bear for my son’s first birthday! A very special thanks to Amanda for being so kind and accommodating for us! Will definitely be back!
-
May 2023 by Alex Morolla
The staff was so helpful and made my experience unforgettable!
-
November 2022 by marie bellanca
My granddaughter loves this place!
-
October 2022 by Mag Ster
Loved it
-
October 2022 by Sofiya
staff is lovely
-
October 2022 by Vick Motley
It was an excellent experience!
-
October 2022 by Melissa Getzel
great kids always love it
-
October 2022 by Eric Farbman
We went for a repair of my son's build a bear and to replace the voice module. Everyone was so nice and helpful. It is an awesome store
-
October 2022 by Carlos Jimenez
Had the best experience making my sons first build a bear thanks to val !!!!
-
August 2022 by stolas
i’m just here to say thank you to the amazing employee who after i was short for a product, paid for it. the love i felt from her was truly magical. thank you so much rachyl :) i could never thank you enough. i know it seems so small and minuscule but after a weeks long depression, i was trying to find anything to make me smile outside of my twitter account. thank you so much for everything today. for an item costing $11.50 (which seems like so much to me as a 15 year old high school student making almost nothing), this is something i’m never going to stop talking about to my friends.
-
May 2022 by Brandi Brown
Attended a birthday party here. The staff was great and patient and efficient.
-
October 2021 by Andy S
Fun for the kids.
-
October 2021 by Dana
The store was about to close with 1 minute left and the sweet S.A. welcomed my niece and I inside very warmly. Great customer service at this location!
