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March 2024 by little tisay
03/8/24 went to TCC Verizon in Hudson,At first, I'm not comfortable coming into the store because of what my friends experience and that service was not good.And actually I experienced it before service was bad and my friend had the same experience.Let me share my experience, this gentlemen who assisted me Jeremy he is very knowledgeable, answered all my questions, his patience is unbelievable, he explained everything what my current plan ( that I was paying something that I never use) and what is the best for the family plan, he showed me everything dollar amounts and what is reality. And my old phone from 1% battery took forever to charge ( and that's the reason why I came to store to look out some options for a new phone) for upgrade.This is the best service I received in Hudson area customer service wise, I am very happy that Jeremy really took time and helped with the transaction.As a consumer I will recommend TCC Hudson area, and I showed my husband my new phone and he wants it too well there's another sale and happy consumer.Another, transaction coming soon.Thank you Jeremy for all your help.We need more people in customer service industry like you.
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March 2024 by karla Roberts
The best. I always have very patient and informative reps helping here. Erin was awesome.
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March 2024 by carolyn ny
Angelo Valentino was courteous good natured patient and handsome
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February 2024 by Debra DonVito
Angelo was my salesperson in Hudson, NY today. If I could give him 1,000 stars I would! Very professional and proficient at his job as well as courteous. Give this young man a promotion! Thank you Verizon!Debra DonVito
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February 2024 by Kaylee Moore
Jared was very helpful when I got my new phone
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February 2024 by William Niklaus
Had a great experience with Aaron. Very pleased with Verizon.
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February 2024 by Jennifer Fox
Jared was awesome!
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November 2023 by MM C
Once again I couldn't be more impressed by and thankful to BRIAN, who assisted me with billing isdues several months into a new joint phone account. Being able to obtain personal assistance is so important for establishing customer trust. I give Brian TOP MARKS for his customer service skills, his communication skills, his professional expertise, and above all his mindfulness.
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November 2023 by Debbie Singer
Angelo was super helpful with setting up my new watch! Would highly recommend working with him
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October 2023 by Russell Coon
Very unprofessional. Sales person was talking to his girlfriend and drinking buddy while I was trying to update my phone. Had to order coming to store they have not told me if it has arrived. Called them they just hung up on me. Will not ever step foot in this location every again. They use to be good, it's a shame that they have disgrace themselves this much.
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October 2023 by Jeanette (Netty)
My phone's SIM card suddenly stopped working so I had to do a walk in visit to this store. Both David and Angelo were extremely friendly and helpful and had me all set up and ready to go in no time. Wonderful service for sure! I would definitely recommend them!
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October 2023 by Sabina Curti
Aaron quickly and nicely replaced my screen protector which was initially put on with distracting visible dust under it during set-up. The rep who put it on with dust under it wasn’t helpful at all, said they were out of protectors, said the world is dusty then ignored me but Aaron stepped up and just replaced it. I’d give 5 stars to Aaron but I averaged between the two.
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October 2023 by n sweet
The rep when buying cellphones and internet lied about being able to upgrade phones said we would get the same upgrade options even the there was device payments along with the fact after the towers upgraded my internet would upgrade automatically. Ended up paying a year for 4g lte when 5g home was the same price… now after realizing it didn’t upgrade automatically when i upgraded it its $10 more a month. They will sell you a fairytale to make a sale. The guys name was joe. ????
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October 2023 by Tamera Muller
Amazing customer service!!iPhone 15 pro max came out ,we needed three for our business account and these guys had them in stock. Not only did they have them in stock but David held them for me while I made the trip from Albany. ??David had all the accessories we would need waiting for us when we got there, got us switched over in no time and even helped us pick out cases. ??The whole staff was beyond friendly,, even giving us restaurant recommendations before we left. ?I have several stores closer to me but since I use to live in the Stotville area and staff is so friendly, I think from now on I’ll make the trip down. ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Coach Sidney Brito
As a customer service supervisor for many years in the US & Europe, I’m always hoping to find great professionals in all fields.For the second time, I’ve had the pleasure to have Mr. Brian Rodriguez dealing with my issues, and I have to say that he’s customer service skills are the very best.Thank you for your help Mr. Rodriguez.Kind regardsSidney Brito