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February 2024 by Justin Langan
I went there to ship a couple boxes. One guy was being helped by a worker, and the other worker was cashing out her register over an HOUR before closing. She had her back to me and the other customers that came in behind me. Not a word; hello someone will be right with you, I will help you when I'm done; not a word, just her back to everyone. Eventually the other guy got finished and the other worker helped me out. He got the info and measured the boxes. Not sure why, but he added an inch to each measurement? Also the weight turned out higher than what I weighed it at. But, by this time, there was a line to the front door and I just needed to get out of there. I won't be back again, I will drive further to a different location.
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February 2024 by Dr Carrie A. O'Hare
The personnel have always been very accommodating and flexible. They let me know my options and make sure I have the information I need to make an informed decision in shipping. I have found them to be professional and caring in wanting to help their customers. Thank you for your service to the community.
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February 2024 by Joan Fontana
I went to the Hudson, NY UPS store and Brianna was so helpful, friendly and efficient. Customer service was excellent!
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January 2024 by C. Eddie
Always helpful and the people I dealt with went out of the way to assist me with a problem on my last visit 1/2/2024
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December 2023 by dale engler
Quick & easy service.
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November 2023 by Steven Fitzpatrick
Quick accurate service
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November 2023 by Stephanie Bartholomew
Friendly staff. Very convenient
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October 2023 by Cliff Evan Katz
I placed a few orders from Amazon sometimes it arrives late when I have been told by Amazon your packages should arrive in 3 days and it doesn't show up until 6 day.Then on top of that it goes from sure post to usps and takes longer to arrive.As a former customer service representative with a major corporation in NYC. You should be more careful about you tell the potential customers then having an attitude.Remember they keep your business afloat.
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October 2023 by Stephanie Ossendorf
I couldn't be happier with the staff of UPS, Fairview Ave., Hudson. They go out of their way to be helpful.????
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October 2023 by Danielle Truncale
Very efficient when it came to shipping a large package cross country.
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October 2023 by Lisa Senerchia
Neat clean store, friendly clerks. Great service! Smiling associates... Gotta love it. We need more smiling people.
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September 2023 by Theresa Clarke
Extraordinary experience from purchase to receiving. Kendra and the entire UPS team is simply outstanding! Wonderful communication, prompt, professional, and definitely the masters of packing. I am more than pleased, simply thrilled. Everything was packed so well, it was over the top. I can’t thank you enough for all you did to ensure safe and fast arrival of my items. All the very best to the entire UPS organization that is synonymous with excellence!
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August 2023 by Shannon Eddy
I had the best experience at this store today! Sierra was so very sweet and helpful!! Thank you!
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July 2023 by Bonnie Trowbridge
Employee I spoke with was VERY rude - I sure hope she has a better attitude with other people! On the other hand, the employee I spoke with at the local UPS distribution center was an absolute pleasure to deal with!
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July 2023 by Kevin B.
The staff here is definitely not customer oriented; they appear by their actions that they couldn't care less how many people are waiting, they'll be one person at the counter and a couple chatting away while the line gets bigger. They have no concept of customer service and appear to believe the customers are there to serve the staff. Asking the staff a question is considered abuse. Unless you want to get aggravated every time you go in there, waiting in a long line while staff are doing non essential things, like shredding, stay away. The staff appears not to like their jobs or their customers as noted in at least one other review below.
