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January 2024 by Richie Volpe
The poorest customer service. Didn't value me as a large customer.
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January 2024 by Leon Tilbe
Needed a new furnace, the tech recommended a propane wall heater instead. There is less matinence and it produces a more even heat than forced air. Great call by the the tech it's one of the best things I've done to the house.
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January 2024 by Gary Teachout
We’ve been using BROEDEL and Ferguson Fuel group for many years. Excellent service and excellent delivery in all types of weather.
Recommend highly.
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January 2024 by Jan Rosenberg
EXCELLENT SERVICE!!! And always a great price!
WE HIGHLY recommend Broedel's.
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January 2024 by Sheryl Hodge
Great family owned and operated business , kind and always friendly, great service !
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December 2023 by ashley caraher
An excellent company all around. Great communication, quick response time and always available.
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December 2023 by Richard Brown
Fantastic personal communications with follow-ups ,as needed.All the workers , for various repairs and installations , have been quite thorough , and always persisted until the jobs were done properly. I continue to be very pleased.
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November 2023 by Mrs R Koni
For the most part Broedel fuel is efficient with on time deliveries and keeping track of when and how much.On the rare occasion I need to call the office, the staff is helpful and knowledgeable. I would recommend to friends and family if it came up in conversation.
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January 2023 by Ann Harvis
Always so friendly, deliver quickly, price is reasonable, delivery driver is also very friendly. Was so easy to set up new account, Best fuel group I’ve ever had! Highly recommend
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January 2023 by Jacquelyn Goldsmith
Constantly changing delivery times. Will state the time offered as a delivery is NOT A GUARANTEE and when you question them on this, Jada will say ‘well nothing was promised and you didn’t say it was a rush.’ If I said it was a rush they would’ve charged me an extra $50 just for saying it was a rush. Constant customer service issues with Broedel.
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January 2023 by Q J
Don’t even bother. Absolute nonsense. Might have good fuel prices but poor customer service from the office staff.
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December 2022 by Megan Clapp
My personal information was compromised during a previous phishing attempt at Broedel Fuel Group. My email address was leaked to a scammer who was sly enough to convince me to wire them more than $800 as a payment on my account. When I contacted Broedel regarding this fraudulent payment, they offered me absolutely no assistance or sympathy whatsoever. They simply stated that they had called me and "left a voicemail" regarding some customers receiving similar emails. I couldn't get my money back since I was technically the one who authorized the payment, even though I was tricked into making the payment by a scammer who would not have had my information if it weren't for Broedel's lack of security and failure to adequately notify customers of such a threat.
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December 2022 by Joe Aiello
They are great people to work with ...very friendly...very reliable ...just all around great company ......I'm very satisfied with all services they offer n deliver .....would highly recommend them ....
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November 2022 by Matthew T
Great to deal with. On time . Very fair pricing. Will do business with anything.THANK YOU
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September 2022 by Bondi Bondi
This is the best, most reliable, most professional, and most compassionate fuel company in the area. We were out of heating oil. We were hit hard by covid and were out of work and had no way to pay until Friday. It was Tuesday. I called, explained my issue, and they decided to deliver it as soon as possible and await the payment until Friday. They were amazing and I cannot thank them enough.
