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March 2024 by Kiran P.
Haylie, the staff manager, is unbearably harsh and slow. I strongly advise her to start injecting Ozempic for weight loss because this is a very crowded store, and I cannot stand waiting hours for an enormous oompa loompa. She's highly disrespectful and has little empathy for humanity. I was greeted with rudeness, irritability, eye rolling, grumbling, loudness, curses, and so on.A coworker of hers stated that she experienced BPD. She was having a good time with her coworker (Zoe), and despite the fact that there was a long line at the cash register, she disregarded her colleagues when they requested assistance since she was conversing on her personal cell phone. I could hear her voice from the moment I entered the store. She was incoherent, made no effort to interact, and did not appear to have taken a shower in a week. When I asked about rewards, she declined to help or answer any further inquiries. She possessed an unpleasant character. I go there frequently, and this is the second time I've received disgusting service. This position of leadership might demand an extensive evaluation. I recommend that some of these rookie employees undergo practical customer service guidance. Make them understand that body language and looks are essential.
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January 2024 by Esther Rodriguez
Never answers the phone, long wait always and barely good parking. Horrible service.
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January 2024 by Sonny Petro
Best cvs in queens
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December 2023 by Lisa A.
CVS MINUTE CLINIC: I've visited this medical clinic several times since it opened and every experience has been professional and kind. The nurse practitioners working here are always friendly, thorough and compassionate. The check in system and appointment computer at the front of the office makes it easy to do a walk in and know exactly how long your wait time will be. I was seen within 10 min of my appointment time which is amazing at the peak of cold/flu/covid season. With the pharmacy right there it makes it even easier to pop over for your prescription.
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December 2023 by Francesco Diliberto
This is insaneNever seenbthis before30min on hold and still no answer????Are you people serius?????
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December 2023 by Edgard Smajli
The worst pharmacy to deal with.It sIs very hard to get a transfer from pharmacy to a pharmacy if you can skip, you will save time and money .Customer service very confusing .Avoid it as much as you can.
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November 2023 by Samantha N.
I was standing at the registers waiting to be helped and no one acknowledged me. There was a woman in black with long dark hair in a braid that glanced at me standing there waiting to be helped. I didn't even realize she worked there until she was talking to another girl in cvs uniform. Do they think people stand on line for the hell of it!?
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September 2023 by Ray ..
Terrible pharmacy, had a appointment for a flu shot and still had to wait 35 minutes. It doesn't make sense to make appointments
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September 2023 by Kostantinos Makridis
This is a great convenience store that is open late that has a variety of products at an affordable price as well as good customer service
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August 2023 by Md Khalil
Pharmacist Are very good and very helpful friendlyYou need to inject any kind of vaccine shot on your arm? Anchor Michael, Is best for this
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August 2023 by Valerie Gunther
I've been on hold for an hour. I called earlier and was on hold for 20 minutes and then was told they went to lunch. Please have someone answer the telephone. This is not the first time this has happened to me.
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May 2023 by M. P.
This store is unbelievably frustrating. It used to be an excellent CVS location. Now it's very understaffed. The check-out machines are the worst, constantly returning errors for the slightest of things. And then it locks up FOR EVERY LITTLE THING and says help is on the way. Meanwhile you're standing there forever with a line behind you waiting for this help to come to fix it. The most annoying thing is that often items have the wrong prices on the shelves, and you don't discover this until you're checking out. So you're either stuck buying the item, leaving without a thing you need, or making the line of people behind you wait as you go back to the aisle to put it back and find something cheaper. Recently I Brought to check-out what I thought was a $5 bottle of shampoo. Guess what, it was like $11. So I just left it there. This happens all the time.. The people there are nice and obviously work hard. But they need to hire more workers, especially if the machines (they installed these new ones like a year ago) are always causing problems. And don't get me started on the pharmacy,. Again the people are nice. But don't be surprised if you end up waiting on line 15-20 minutes, sometimes longer. And don't bother calling them, they never pick up.
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May 2023 by joe trancucci
Worst store ever.. slowest pharmacist in the world. System is always down and they take forever to fill prescription!!!
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April 2023 by Luan Luu
Save yourself some time and sanity and don't drop off your UPS packages at this Howard Beach CVS UPS Access Point for pickup. There's a chance it won't ever be picked up by UPS. I waited days after dropping it off for their package check-in scan to even update on the tracking info. Then called the store to see if my package was still there, they said it's not. I asked if I can stop by and review security footage, was told they only keep up to 2 days of recording history. Ended up filing a claim with UPS, then drove back to CVS with a print out of the same shipping label on the box. Walked up to the cashier and immediately looked behind at the myriad of disorganized packages on the shelves and saw my package tucked away beneath a mix of outgoing/incoming packages. Asked for it back so I can drive it to the UPS Store myself. Happy it didn't get lost, but now the package is a week behind scheduled delivery date and wasted a lot of my time.
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April 2023 by Vedram Shridath
This store is the worst. The customer service is horrible and they make fun out of everything little thing. Send some poster pictures to print and went by on Sunday to collect them only to hear the poster machine is down come back Monday. When I return to the store today I was told they don’t do Poster pictures.