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January 2024 by Elizabeth Kats
This location is located right off Cross Bay Blvd and has a parking lot and paid street parking if the lot is full. Their bankers are friendly and helpful and we truly appreciated the advise given on the day of our visit.Thank you Janeth G. for a wonderful banking experience - we look forward to continue working with you!
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January 2024 by Murad Swati
They NEVER answer the phone. This used to be a great branch and they were proactive. Not anymore.
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January 2024 by Richard Kaplan
ATM not 24hrs.they don't leave any note on door.have to use other ATM elsewhere and pay fees ...
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January 2024 by Ang Provv
This branch sucks.
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November 2023 by Kamrul Islam
Poor customer service. (Janeth Guerrero )she don’t deserve to work this bank.
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September 2023 by Rite-A-Way Pest Control
I wish there was an option for no star. The new manger very unhelpful, They keep changing mangers, They never pick up the phone everyone behind there desk are always saying busy. Horrible Branch!
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September 2023 by Nikash Pargoo
Disappointed… I suggest you take your business to another branch.. Had to open an account today made an appointment like about 2 weeks ago just so I can get the time. Showed up and another person said “O she’s not here today she’ll call you tomorrow to reschedule. How incompetent and unprofessional can these people be.
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July 2023 by C C
Had me wait on line for 10-15 minutes, only to get to the teller window and be told they don't have 1 roll of quarters to give out. It's a bank, how don't you have rolls of quarter's to give out? I had well over 30 minutes before closing time as well. Teller didn't even offer any other alternative for giving me some Quarter's, just said we ran out of quarters, sorry. I requested $5 in quarter's from his draw and was told the machine would jam. After telling the teller I'm not leaving till I get some Quarter's cause you have 3 teller draws open and i find it hard for all 3 of you to not have quarters,I was given $5 in quarter's and told make sure too come earlier cause quarter's arent available later in the day. Customer service was unprofessional and I believe the teller was only telling me no cause lead teller told him to say no cause they probably counted out the coins already in the safe before closing time.
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July 2023 by Tyler Demmerle
One of the worst chase banks best part is the security guard the card reader to get into the atm hasn't been working for over 2 months now how do you expect people to access their money when you are closed it truly is unbelievable
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June 2023 by Umar Ib
Terrible service, they don’t pick up phone calls let alone allow you to walk in to open a business account, how can you have dynafunction on both ends?
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June 2023 by L. “James R.” R.
Quick Deposit for my child, On A Saturday!!
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June 2023 by mark bevans
Very great atmosphere.
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June 2023 by Chris Mahabir
No one ever picks up the phone
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June 2023 by alex far
Terrible experience
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June 2023 by Joseph Indelicato
Competent. Efficient
