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February 2024 by misho kapanadze
worst place on the world. worst customer service
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February 2024 by Lois Jackson
The whole staff in the Crossbay office is very welcoming , experienced, and quick to the point. I love this location. It's team work!
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October 2023 by Joan B.
I usually dread buying a new phone, but I recently had a GREAT experience at the Jamaica Bay AT&T Store on Tamiami Trail. The man who helped me (his name was 'Christian') was knowledgeable, courteous, helpful, and extremely patient (in spite of my poor technological skills). I highly recommend this store, especially if Christian takes care of you!
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October 2023 by Lonny Pierre
The Rep David is very knowledgeable ‘
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July 2023 by Jackie G.
I am being charged for my samsung s23 when I went into this store with my trade in my s23 would be free. I also upgraded my brothers iPhone. Was told that my 2 watches were 50% off and tablet on promo free. Low and behold 3 months later I am still being charged full price on tablet, watches and they are also charging payments on KY phone . I contacted att directly and they said they have no record of my trade in. No record of discounts on promos on my watches and tablet . Informed me to call store directly to have then adjust fix problem n where is my trade in!!!! No one has helped me at store. I've been told by danny at store that manager would get back to me and nothing. The new manager at store told me call brooklyn where the manager who was at store of my purchase is now as she was one who helped me. NO ONE has fixed my problem. Do not shop at this att. It doesn't even deserve one star.
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May 2022 by Valencia Meyers
The Sales Rep Was AMAZING! He Helped Me Through My Whole Process Of Switching To My New Phone. He Was Very Helpful The Entire Time. I Will Be Using This Store Again For Any Future Visits. This Was My Best Store Visit Ever Hands Down.
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May 2022 by Rich D'Auria
I had a problem with my iPhone it just locked up and I was unable to reset it.I went over to the ATT store on Crossbay Blvd. The guy behind the counter was able to reset my phone and got it working.Thumbs up to the guys at the ATT store ?
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November 2021 by Alvin M
Great Customer Service!Melissa went above and beyond to help, which led me to upgrade all 5 lines! Knowledgeable, professional, and genuinely cares. As a veteran, I felt very proud of the service I received!
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September 2021 by Maryann DeRosa
Excellent service from the store manager Ruben. Thank you ? ?
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September 2021 by Myrna Anderson
Best service in town.
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August 2021 by Ingrid Taylor (Shorty)
The store manager Ruben is very helpfulThank you
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August 2021 by Ingrid Marie
The store manager Ruben is very helpful
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June 2021 by Annette Nocero
I have been with att for over 18 years a loyal customer I went in to the att store on Crossbay blvd in queens the service I received was amazing from Rubin I perchased an I phone and an I phone watch Rubin answered all my questions with knowledge he was very polite and took the time to show me how to use these devices I am recamending all the friends to go to att in Howard beach and ask for Rubin for customers device he is the best thank you Antoinette Nocero
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June 2021 by Alice Brzezinski
The store manager Ruben is wonderfulThank you
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May 2021 by Cherise Randall
Ruben was a great helpThank you
