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August 2024 by Cassie Zipperi
In and out!!! Great service!
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November 2023 by James A.
I purchased a new Nissan Rogue and in less than a year the tires were going ba despite having less than 10,000 miles on the car. I contactEd Simmons Rockwell and Nissan, and neither would offer any help with this situatio.
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November 2023 by Holly Blue
Quick. Friendly and well done!
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November 2023 by Tee G
6 minutes and done!
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November 2023 by rj t
Professional friendly staff quick service
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October 2023 by TODD MERTENS
Fast friendly and awesome ?
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September 2023 by Donald Brant
Fast and friendly service
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September 2023 by Chuck Hall
Very quickly done reasonably priced, thank you..Service: Oil change
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July 2023 by Missy O.
Every time I take my car to be serviced at Simmons they treat me so kind. I never have a problem getting my car in , they always make sure it's a convenient time for me. I don't have anything bad to say about the service.
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June 2023 by Matthew S.
Travis Johns did a great job for us overall. He was attentive, friendly, and not overwhelmingly aggressive as a salesperson. He showed us/helped us test drive 3 cars and suggested we view one additional. We felt valued, though due to a bit of a delay on handling our insurance, he did get visibly frustrated....though I'm pretty sure it wasn't at us. We did not need to work with any financing, so I can't offer an opinion of how that part would have gone. The reason for the 3 rating (Travis brought it up to a 3 from likely a 1 or less) was due to our overall Simmons Rockwell experience. We started at Simmons Rockwell Subaru, and the manager there was on top of us before we even got out of the car. Far too aggressive, and just way too much energy. He handed us over to Stephan, who, while friendly, made us feel unimportant and he was not very helpful. We wanted to see 2 specific cars we had seen online, and after he had us walk the Subaru lot saying "they might be here" with no luck, he let us know he did not know which dealership they were at. He told us cars move around dealers as to keep customers satisfied, but then made no effort to satisfy us by helping us locate them. So we went from Subaru across the street to Simmons Rockwell Hyundai, where again we were immediately swarmed by a sales guy who all but chased us across the parking lot. We did not feel we could just walk around unimpeded, so we left there before even having seen all the cars on the lot as it just felt really uncomfortable. There were 2-3 other sales people lingering out there visibly waiting to pounce, and for most of us consumers, that's very off-putting. After that, we went to Nissan, and Travis came out after 3-5 minutes (that felt much more reasonable) and the experience started getting better from there. He had a casual vibe to him, and was very friendly. Much better! Because of the Subaru and Hyundai experiences, S-R is overall at 3 stars due to being associated with them. Guilty by association. But, if you are going to go to Simmons Rockwell, go to Nissan and find Travis!
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May 2023 by Dale K.
I live in Louisiana and recently purchased a new 2023 Nissan Z from this dealership and was very satisfied. The manager Roger, along with the finance manager Gavin and Will the salesman went out of their way to make sure I was satisfied and taken care of. The price of the vehicle was fairly priced and they put no pressure on me to purchase other products that I did not need or want. There was a hiccup with shipping the vehicle, but they stepped up and made it happen. I would certainly use this dealership again!Dale Kerr
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April 2023 by Porshea Moore-Bachman
First time I came here I was pleasant impressed, this time, not so much. I called ahead of time and was told there would be time. I drive 35 minutes one way to get there. I get there and I'm told there is a long wait. Then when I ask how long I'm told there isn't time today. Plus he laughed at me. I left and won't be back. Customer service is so important.Service: Oil change
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April 2023 by Donnie Wickham
I have always had great service at this location. These guys work quickly, and the price of an oil change is reasonable.
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February 2023 by Scott Hamula
Everything to like: no appointment necessary, convenient hours of operation, comfortable waiting area, fast service, and competent, friendly staff. Thank you!
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February 2023 by Carmela Gimgerich
Quick and easy service. Friendly
