“Had a problem with the fraud dept and Benjamin and ChelSa stayed on the phone with them until they figured it out for me. Should probably give them a bonus or a raise”
“Stewart was amazing at the Verizon store today! He has been so helpful through the whole process of buying a new phone, tablet and watch. Thank you so much Stewart!”
“Excellent service. The employees are all friendly & professional. On my first visit Jacob assisted me, knowledgeable & polite. Brené spent a lot of time helping me with an upgrade to a newer phone, great sense of humor & a lot of patience. Pleasant experiences.”
“Great store but they need too do better with answering the phone it sucks I live in Corning and i always call to see what’s in stock before I come to Elmira and they don’t have what im looking for which can be fixed with answering the phone”
“My Pixel 8 Pro screen went black right in the middle of a gig. I took it to my carrier and they pretty much blew me off. No phone means no work, so I was pretty emotional when I took it to Wireless City. He quoted a price and said it would be ready the next day. The next day, my phone was fixed. On top of that, he gave me a pretty substantial discount. To me, the kindness he showed means more than the phone repair. I've discovered in the past few months that when going through a hard time, kindness is a rare and precious thing. I highly recommend their services.”