H&R Block tax professionals are well-equipped to handle tax needs and maximize refunds. Clients can set up appointments at local offices or work with consultants from home, ensuring safety through deep cleaning and social distancing measures. The Digital Drop-Off service allows clients to upload documents easily. Many clients express satisfaction with their tax preparers, highlighting exceptional service and expertise. Paul, Shannon, and Carol received specific praise for their helpfulness, friendliness, and ability to save money for clients. One reviewer noted Shannon's impressive knowledge, while another appreciated the professional yet friendly atmosphere created by the staff. Long-time clients also commend the efficiency and friendliness of preparers like Ramona and Carol, emphasizing a welcoming experience over the years. Overall, H&R Block in Horseheads is highly recommended for its knowledgeable staff and pleasant service, making tax preparation a smooth and positive experience.
Carol was amazing and gave me super helpful tips so next year I don’t owe. She was kind and took a usually stressful time and made it easy to understand. Thank you Carol!
February 2026
This office was professional and very helpful. I was stressed when I came in but with the hel0 of Shannon Miller and Carol Scroth, I left feeling better. Glad I stopped in
March 2025
Paul was a huge help with all my tax issues. This year (2024). two my banks screwed up for their tax forms. He solved all the problems. He is kind and very helpful. I would highly recommend him to anyone for their tax needs!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
