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“Very pleased with my first experience at JCPenney in Horseheads. Because I am disabled, the Customer Service woman was able to get the catalogue order I had delivered to the store brought up to the front. Also because I live 25 miles from the store, I wanted to try on items before leaving. Two of three items fit fine, but I wanted to return the third which didn't.
Again, a woman in Customer Service at the store's entrance helped me complete the return transaction. I was quite impressed with the service I received.
If there is any recommendation I would make it is to have one or more of the electric shopping carts like they have at most grocery store entrances for disabled. Had they had such a cart, I would have done some in-store shopping as well since they had a nice section that carried my size of clothing.”
“Been going there for years, Most times its done very nice. I get three colors foiled in. Last time I went the girl was new and did a terrible job. I am going back after a break and looking like a witch and getting it done by one of the girls that has been there a long time. Can't wait to get it looking good again..”
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Julie was the sales associate. We were there for a quick clothing emergency. We told her sizes we needed and and she took us right through the store and found us everything er needed within 15 min. AMAZING CUSTOMER SERVICE!!!”