-
July 2024 by Adelina D.
This is not my normal nail salon. Yesterday I broke four nails ended up ripping two more off and went in today just to remove the gel on the other nails and get them painted. I called and they let me know to come in right away. The lady was the most unfriendly staff I have ever dealt with at a nail salon. She is questioning my gel from my previous place, is being very aggressive in doing my nails, all while yelling with the owner loudly back and forth. My pinky nail was already short, she is filing it my skin on top of it, she continues to do so aggressively until I pull my hand away and letting her know it hurt. I look down and my pinky is bleeding. She DOES NOT even apologize, but wipes the blood off with a piece of gauze and moves on. I tell her to finish filing the nail she is on and I don't want to continue the service. she says "but I already placed lotion gloves on you". I replied with I don't care I want to leave. She lets me know she still has to charge me. I say it's fine I just don't want to continue this service when you are being aggressive and made me bleed. She replied with "it's your fault your nail is short". she charged me $22 for the "lotion gloves". Very unprofessional I will not be returning neither will my family members that have been loyal to that salon.
-
December 2023 by Adriana M Benros
I have been to other places in the area since we moved in to Dutchess and this place is far better than others, they are very clean and do a good job.
-
October 2023 by Corrie-Beth L.
Always clean. Always on time. Always a wonderful hour spent feeling good. Andy and staff are the best.
-
June 2023 by Jennifer Ferguson
Clean salon. I always get a nice mani pedi here.
-
May 2023 by Trish F.
The place is clean & I did get a decent, basic pedicure. Staff was extremely unfriendly and rude. They were definitely being snarky about the design I asked for. Kinda bizarre being I was the only person in there on a Sunday afternoon. But it is close to my house so I will prob go back bc it's convenient; just don't expect too much as far as customer service. Prices were normal, what to be expected.
-
May 2023 by Victoria G.
They do a nice gel mani here. The hand masks were great and left my skin super moisturized. Place is very clean.
-
February 2023 by Kelley Gallo
I have been going to Andy for a few years now and I couldn’t be happier!! The salon is very clean and relaxing and they are all perfectionists! Great job all around! Highly recommended!Services: Hand & foot massages
-
October 2022 by Liane D.
Andy did my gel manicure.....loved how they look. Days later color is still perfect.-I'm ridiculously picky and annoying with my nails and I am very happy with them.
-
July 2022 by Elizabeth Herrera
This place is a joke, Laney needs to be retrained, so rude, unprofessional I’m not sure how this business is still open.. she cut me and cut corners doing a manicure, My hand wasn’t even soaked lol to make the cuticles softer.. and usually cuticle oil is the last step I didn’t even get that.. Needless to say they will never see me again.. Don’t waste your time and moneyService: Manicures
-
July 2022 by Di 322
Arrived a bit early for a scheduled appointment for spa pedicures for myself & a friend. We needed to make an appointment as we needed to stay on schedule to get back to work. My friend arrived early & they told her she had to wait, but they proceeded to take 2 other women with no appointments. I arrived 5mins later, still 10mins before our scheduled appt. No worries, we’d wait. They didn’t seat us until 20mins AFTER our scheduled appointment, then only one person worked on both of us & rushed through each pedicure. Then she hopped over to me, left my friend in mid-pedicure & made the employee, who was working on the unscheduled customers, finish my friend’s pedicure. All in all, we both felt rushed & like a nuisance to the staff. It took less then 40mins for a spa pedicure after waiting almost that long to be seated & the end result sucked! NEVER GOING BACK!Service: Pedicures
-
June 2022 by Jaime Lee
Very clean facility, very friendly and they do a great jobServices: Manicures
-
July 2021 by R B.
When I walked in, the man behind there front desk told me that they had an appointment and couldn't do a pedicure and manicure. I was so disappointed because the last time I went there they had done such a great job with my manicure and pedicure. They do not have a sign up that says anything about it is by appointment only.
-
June 2021 by Phyllis Odell
Clean, friendly and on time.
-
May 2021 by Kris M.
POOR POOR CUSTOMER SERVICE DO NOT GO HERE UNLESS YOU WANT TO WAIT! I had an appointment for a pedicure. When I got there, I was taken right away and sat in the chair with hot water. Another customer came in and they worked on her right away. I waited for a bit but once the water got cold I asked why I wasn't taken. I had an appointment and was there before the other customer! They refused to answer me ! What's the point of having an appointment if you're not going to honor it??? I walked out and will never go back there again even if it were free! TOTAL WASTE OF MY TIME AND ENERGY!
-
May 2021 by George M.
POOR POOR CUSTOMER SERVICE DO NOT GO HERE UNLESS YOU WANT TO WAIT! I called to make an appointment for my daughter and I and was told to come in at 5. When we arrived no one else was there so we were taken immediately. I sat for my pedicure while my daughter go her manicure. Another customer came in after me and was taken right away. They only had 2 people working (one on my daughter and the other on the new customer) while I was neglected! I spoke up to ask why I was not being taken when I had an appointment. They ignored me and kept working on the customer that came in after me! POOR customer service. While I waited for my daughter to finish I still would have been waiting to get my pedicure! I left without my pedi and definitely will NOT return ever again!