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October 2023 by Alaina
Tonight me and my family quickly stopped at this store to get a few items to make cookies. We were informed very briskly at the door that we only had 3 minutes remaining to shop. This is understandable and expected at closing time, but what followed was unacceptable customer service. We were literally RUNNING around the store as they bombarded us with 3 to 4 more excessive warnings in the span of literally 2 minutes. As we were approaching the register, the female staff barked at us to get to the register NOW. We were then hurried out the door at the exact time of 8:01. The male closing staff was admittedly helpful at the end and offered to take care of our cart for us. However, overall this is the worst customer service i’ve experienced at a Dollar General so far. Would not recommend, 1/10. Save yourself the annoyance and spend a little extra gas money to be treated politely at the Hemlock Dollar General.
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October 2023 by Maggie Schreiber
Love this place so much they seem to always have what I'm here for. Everyone is nice!. Sydney is so nice and sweet!!! I love shopping here ??
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December 2022 by Courtney Boyea
This store never has anything on the shelves, but they have carts full of stuff they have gotten off of the truck just in the aisle in the way. Probably the worst dollar general around here.
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June 2022 by Josephine Moodie
I've worked in customer service my entire life and have never treated a customer the way that the closing staff treated my family tonight. They were rude and unprofessional maybe this makes me mad because I am aware of customer service standards and if someone comes in before close to purchase literally two items and leave you let them do that without screaming at them how many minutes you have left. I've been a waitress I've worked in fast food I've done retail and if someone comes in, you let them. Without screaming at them and then chasing them out of the store, when she was told she was getting reported she told us that she already gets reported all the time, and to go ahead and try lmao I get it that people have bad days but that is not how you handle yourself when you are at work. She literally stood outside screaming at us as we left. Longer dark hair and glasses. Didn't get her name because we were just trying to get our stuff and leave we didn't look around we were out the door by 8 which is when they close and they also screamed at the person coming in as we were leaving that they only had one minute. This makes me so upset that not only did this woman do this to my step dad and I but also my mother.
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October 2021 by A. B.
Great staff. But you always have to wait in line forever. Never calls up for help even when there were 5 behind me and 2 infront.
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September 2021 by Michelle duemmel
It's brand new store and very large . You need to go and see for yourself
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April 2021 by Roger Thaine Sr.
Went in for a certain product but wasn't sure where to find it. Store Employee showed me right to it. In and out 5 minutes
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April 2021 by Hank C
The employee's don't enforce the mask mandate at all. Whatever, I'll just brush it off, mind my own business and worry about my own health. On the bright side I'm looking forward to shopping at this location this summer without a shirt or shoes on.
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March 2021 by ATasha Lynn
Love your all dressed chips... especially when theres a 2 for $5 sale. I buy out the whole shelf ;)
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March 2021 by woodspirit98
Starting to get shelves restocked but still missing a few things.
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January 2021 by Eugene Lewis
Great store! Friendly and helpful Associates. Stores clean and safe
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December 2020 by timothy coffey
Alright, no issues
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December 2020 by steven bones
Dollar General in honeoye is really dirty outside thousands of cigerette butts out front on the ground and inside the store it looks like the employes never mop the store floor or even clean the bathroom.
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November 2020 by Brunhilde Bauer
Found what I came here for, and more. Neat and organized.
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September 2020 by Susan Bickel
Didn't have any trouble finding what I needed.
