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April 2024 by Nate FitzGerald
The guy at the help center helped us out big time to find the parts I need, and steps to get our garbage disposal fixed. Knowledgeable, fast and very helpful, even on Easter Sunday! Thank you so much!
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February 2024 by Chris Colton
Much better selection for hard to find parts and knowledge staff don't know why I don't go to Ace more but will from now on thank you for your help and great service
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February 2024 by Andy Burke
RAVE RAVE....I'm tired of the big box stores and am shopping at Ace store more and more. I like walking in and being actually welcomed by staff and asked if I need help. Today I used their services to fix a lock....they made a house call, squeezed me in and got it done at a fair, affordable price. The owner has been in the HF store for years....its truly small town, buy I love the Brighton store also....easy in and out, and it surprising how much stuff they fit in there! I'm a fan for life now. I'm posting this for both stores. Make them your first call if you need help...
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January 2024 by Joseph Meli
Awesome experience....everyone was friendly and helpful
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December 2023 by Andy Reddout
This place has all the little things you might need—or forget to get—at the other stores. The staff is super helpful and knowledgeable! The only issue I’d have is pricing, but for a small town and small location it makes sense.
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November 2023 by JP
Very helpful and friendly store staff. Great selection of products. Definitely would come back.
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November 2023 by J P
Very helpful and friendly store staff. Great selection of products. Definitely would come back.
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September 2023 by Matthew Carlacci
Great small town store. Had what I needed and more. The hammer door handles was pretty cool
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September 2023 by Tylere Weaver
Great friendly staff and they go outta their way to help.
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August 2023 by Jeff Williamson
Great small town hardware store. They seem to have most of what you need for being a smaller store. It's an easy place to help a small business rather than a big box home improvement store.
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June 2023 by Timothy Blieden
Ace in Honeoye Falls can’t deliver. Their website says they can but apparently that’s not true. Went to store to purchase an item that was “in-stock” and wanted it delivered today as per the website. Nobody could tell me if it was possible and I had to wait 10 minutes for the store manager to ultimately tell me it’s not possible. They need to check their website. I am an Ace rewards member and have shopped at this store for years, even before it was Ace. I was planning on spending about $600 today. Guess I’ll do it somewhere else. Disappointing.
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May 2023 by Jordan Anderson
Owner doesn’t know how to treat employees or customers with respect. Zero communication and zero respect. If looking for employment, advise to look elsewhere.
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March 2023 by John “Paul” Rauchbauer
Love this place as I live in Lima and a stones throw away to convenience matched with a store that has the best employees. " Brad is awesome" and has helped me a bunch and is one of the many great people there. I pop in for basic home improvements and " too big for me" jobs and always receive the best advice and troubleshooting. Today at the register on my way out I got a great laugh with Steve as he made me laugh so well and it was much needed. Thanks guys ..keep it up
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February 2023 by Johnny “Chef” Blaze
Love this place as I live in Lima and a stones throw away to convenience matched with a store that has the best employees. " Brad is awesome" and has helped me a bunch and is one of the many great people there. I pop in for basic home improvements and " too big for me" jobs and always receive the best advice and troubleshooting. Today at the register on my way out I got a great laugh with Steve as he made me laugh so well and it was much needed. Thanks guys ..keep it up
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February 2023 by colt gilbert
Good store alot of variety not alot of room to move about the store is the only drawback
