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November 2023 by Felicia Fantino
I couldn’t be more happier with the teachers here at tutor time they do an amazing job with my daughter
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August 2023 by Franklin Fernando Cardenas
I will only say that it is an establishment that needs more qualified personnel, my son's "teachers" were teenagers, I saw them on the cameras all day, they do not do anything and they are irresponsible, one day my son got his clothes wet while playing , and they let him sleep like this for 3 hours, my son got sick and when I claimed them they just didn't care. A disgusting school!
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May 2023 by T G
The abuse is real here,my daughter been abused twice here by two different Teachers,one had squeezed her hand and nothing came out of it. now another one spit in her face while tying her shoes lace. I ask my daughter was he the teacher talking while tying her shoes she said no,just know why would my child lie she does not know how to make up stories like that.these two incidents happened on playground outside where there is no camera.then when u speak to them they deny it a try to have ur child change up his or her story.thank god my daughter will be starting kindergarten September.
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April 2023 by Squiddy L
Terrible establishment I felt uneasy from the first day I dropped my children off here when I was greeted with “oh great more kids” it did not fill me with confidence. And it got worse from there , black mold , neglect , children being dropped and nothing being said about it .stay away from this place if you can help it .
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April 2023 by Ashley Geyer
My children went here years ago. And when a friend of mine told me her current issues it broke my heart as it never changed. Used to call other parents to complain about the other parent yet never made a report with proper authorities to help said children. Now we are dropping kids. Mad kids are at a DAYCARE? I mean we gotta do better for our babies!
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March 2023 by Kelsey L.
Where do I start.I gave these people many chances. They are extremely understaffed always out of ratio and make you wait in the front with your child until there is enough teachers. A staff member advised me in private that there was apparently a leak in the infant rooms and they just "replaced" tiles every few months rather than addressing the black mold building up. Most of the children as well as staff here are always sick more than normal. Ms. Kira was one of the 4 teachers there who deserve so much better. She actually cares about you and your child's well-being but it wasn't enough to continue to subject my children to this. Multiple teachers were in tears telling me they do not allow the staff to take break due to being so understaffed. Pretty sure as per NYS law that's illegal! There is also favoritism. My son was savagely bitten hit and scratched multiple times over the course of 6 months. Rather than removing the problem child they allowed the student to return. All the kids had photos of them and their crafts hung up except for my son in the twos roomMs. Leah was another one who deserves much more. The director Trish was always kind and caring however she needs some further training in running a daycare. She should be required to come in early. She also needs to obtain control over her staff and what they say to the parents about other parents as well as students! I am not a therapist yet multiple teachers here would feel the need to vent to me, making me feel stressed because EVERYONE working here is stressed. You would think with access to cameras they would be more careful. My daughter was dropped on the ground before my eyes and I was told she was "fine" but her knee was scraped. Thank goodness she did not hit her head or have a concussion or worse. They brushed it off not even taking the situation seriously. Like a fool, I let that go. My other son was humiliated by staff even though she didn't "mean to take it out on him". I am extremely disappointed as I was very good to the people here. Always donating clothes offering everything I could. One staff member actually told me about the leaks in the ceiling and said she "couldn't prove there is black mold" but knew there was and is. No wonder your nose starts running as soon as you enter that room. My two out of three children have developed respiratory issues from being HERE. Take my advice or don't but I would NOT recommend this place. My daughter was taken care of very well for the most part but I do feel she had been neglected at times when all the others were on the floor and she was left in a high chair. I thought some of the staff here really cared about us at first but I was wrong. Why run a daycare if there is no staff? Some of the staff makes you feel like you are in the way by even dropping your kids off. Let's not forget 2 out of my 3 kids had their personal belongings thrown out. Again, I gave this place a chance and feel like I messed up because I don't even know what has been happening to my 2 year old son. Since we have left they seem happier. My oldest is heart broken as he made many friends but I felt my other two were not ok and I can't take that chance. How can you drop my baby and tell me "it wasn't a big deal?". When children are being dropped off in the early morning staff should absolutely NOT say "oh great another one" referring to kids coming in. This is supposed to be a daycare for your children to be safe. The toddler room walls on the doors specifically eye level to the two year olds are DISGUSTING. They do not sanitize or wipe down anything I know they wipe the tables down but other things should be cleaned as well. Not just vacuumed floors. Like I said there are some good people here but I had to pull my children because of so many reasons and time and time again they got chances and it just got worse and worse. The pre k classes are decent but would definitely not recommend the toddler or infant rooms. Hope this helps
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March 2023 by Kayla
I truly couldn’t be happier with my child going to this daycare, very trust worthy and reliable my son is beyond smart and I truly believe and know this daycare provides a great education and plenty of fun plays!
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December 2022 by Danielle Zaleski
My four year old son loves to learn and loves school because of Tutor Time. He has been attending since 4 months old and we never had one complaint and have always felt comfortable with the staff, teachers, Assistant Director and Director. Not only will your child learn here, but they will also take part in fun activities and make memories with friends. Your child will be loved and taken care of at Holbrook Tutor Time.
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December 2022 by LaToya Velez
My son has been attending Tutor Time for a year. I was hesitating to send him anywhere because he was home with me since the pandemic. This particular Tutor Time has cameras so I can see my baby anytime during the day which put me at ease. They also update me on his meals, potty, and sleep. They send me pictures throughout the day so I can see him playing with friends. Ms. Cynthia and Ms Patricia have been so helpful in guiding my sons development. I know sending your babies to daycare with strangers can be scary and unsettling but I am really happy I chose this daycare with these caring people.
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December 2021 by james hughes
This place seems to need more diversity in terms of children and perhaps parents, because as a result of not having any head workers do not know how to respond to different walks of life. Also waw I guess somethings don't change a year ago someone complained about child abuse at this location now I'm sure I know why staff is worried about examining my daughter's sippy cup instead of getting me the camera footage I requested after my 18 month old daughter came home with a bust, swollen lip she did not enter the facility with, Needless to say they still haven't reviewed the cameras. My take from it Is that they would rather "just" make it look good so they don't lose business or get bad reviews well you failed on that priority here that go.
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July 2021 by J M.
My daughter just started attending camp at Tutor Time of Holbrook and is having a great time! She comes home taking about the new friends she has made, how nice her teachers are and all of the fun activities they have been doing. She especially loves their soccer program! I love that they have live cameras so I can peek in on her classroom throughout the day. I highly recommend them!
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December 2019 by Joanna Lynn
Multiple cases of child abuse (check OCFS website to confirm anywhere you send your child). I checked out the facility before deciding not to send my son here and there are cleaner places that have more qualified educators who won't abuse your children (with much more extensive training in teaching). I was NOT impressed nor am I willing to put my child in danger.
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December 2019 by Melissa Del Giudice
Wish I could give zero stars. A child was abused here ( caught on camera) and an investigation is happening and they are still continuing to employee the teacher!!!
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December 2019 by Cristina H
Reports of child abuse at this location. Staff being physically forceful with small children.
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December 2019 by Arkadaşım Doruk Bora
OMG thank God, they didnt have a room for my son and I didnt put him in danger by the way
