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January 2024 by Bradley Manning
Home town feel
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September 2023 by Lisa Maine
Ordered pizza on line. My sons birthday. Requested crosbys pizza. Forgot the pepperoni, didn't cut it as requested and had to cook it moreOrdered a Supreme and a cheese and pepperoni.Also was not cooked enough.
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September 2023 by Nick Ives
Normally I would give this place a four or five star review, however this has been the second time the manager has flat out lied about wait times. I called them, ordered two pizzas and they gave me a twenty minute to a half hour wait time. Now I know they're busy on Fridays, so I have them forty five minutes so they wouldn't have to rush around. I get there, and my pizzas were not even started. The gentleman said to me it would be fifteen minutes per pizza still. Absolutely had it! If it's going to be an hour wait, tell me right up front. Terrible service there in the last few months. The manager is also rude, and gruff with customers. That location has went down hill badly! It's a shame since it's it's the first location. It seems as though the man who took my order forgot about it entirely. I will not be placing a food order here even again.
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August 2023 by Tom Huttenmaier
Justin is one of the hardest working people this store has ever seen. I've lived here for a while, and I've seen a lot of people come and go and he is always in there working his but off. He made me a delicious sub tonight and I appreciate it .Keep up the good work
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July 2023 by lynne mclaughlin
Crosby s in Hinsdale always had ice cream cones, only place close to our house. Took my granddaughters who are visiting from out of state and they were so excited for a cone. When we got there we were told they no longer do ice cream unless you get a bar out of freezer case. We were very disappointed and were tired from full day of swimming , so did not want to drive another 15 minutes. The girls settled for an ice cream sandwich. We went to sit in one of couple tables they had inside, first table had red sauce spilled all over on floor.This Crosby has gone down hill and the staff that was working on Friday July 14 around 6:30-7pm could use a lot of customer service training.
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January 2023 by MrThedonwesley
Ive been coming there frequently the last week or so. The fella Matt that is working there has been standing out. He seems to be there everytime I go there an always seems to be super upbeat and motivated. An more recently I saw my pizza was made by him and not joking it was the best ive ever had during my years of going crosbys. Absolute all star.
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December 2022 by kei harada
It's been so hit or miss lately. Sometimes it's great customer service and experience, and others it's just plain horrible. The employees forgot my order placed via phone that was quoted for 20-25 minutes, ended having to wait an additional 15-20 minutes because they "we're busy." When I was there it was customers wanting a cash out with one register open and no more than 2 people in line at varying intervals when I was inside.The gentleman that took my order via phone didn't ask for any of my information (name or phone number) when I placed the order, nor did he seem to remember taking a phone order at all. The other employee was just pacing back and forth behind the counter doing some cleaning/re-arranging, which is good but it you were busy then why ignore the 2nd register.Also, in the rush to make my order my pizza is more on the undercooked side and barely any sauce on it.
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October 2022 by Dorothy Perl
I will start by thanking Miss Shelly for calling me about my bad experience at this store, she's great! That's someone they need to strive to keep. Have had two more subs since and they've been fantastic again. Thank you Shelly for taking the time to listen and discuss those issues and striving to bring back Crosby's integrity in our small community!
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May 2022 by Damen Currie
Good food, especially if you get a calzone. It's a quick place to shop for small stuff in an emergency.
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March 2022 by Kim Konert
I just called and they said they weren't open the guy told that and hung up on me no good bye or anything
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January 2021 by eric nelson
Just called to order a Pizza at 12:10pm, kid told me it would be ready at 2pm!I said its only noon now, he said yeah were a little backed up. Really?No way would it take 2 hours to make one pizza! 1/22/2021
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July 2020 by Becky Wetherby
Love the Chiken Wing Pizza and breakfast sandwiches! Clean store and friendly employees!
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May 2020 by Jason Collins
Cashier/manager was nice.... The lady that made my sub did a TERRIBLE JOB.... Worst sub ive ever had.... And im not a hater.... Hope you guys have a better experience.
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March 2020 by james fanton
The coffee pots are always empty in the morning.
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May 2019 by Carol T.
I was totally disappointed with Crosby's this last visit. We order 2 ice cream cones, we barely had a scoop of ice cream between us. We went back later to talk to the management they didn't seem to care if we were happy or not. All he said I will inform the employees about the size of the scoops. This was totally unacceptable. We always go to Crosby's for ice cream when we are back in town. We have never been disappointed before, we always were very pleased with our purchases. I grow up in the area, my Dad took his milk from our farm to Crosby's every day. I use to go in with my .25 cents for a milkshake or cone. Mr. Crosby use to wait on me and sometimes he even gave it to me free. So I have found memories of Crosby's so when I am in town I go for ice cream. This last visit was my last, I know times have changed but the service should be the same.
