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“Today I had the pleasure of being served by a lovely young lady named Kendall. She was super friendly and had a beautiful beaming smile. Plus she managed to get all of our groceries into a tiny bag!
We had a little banter at the till and she mentioned that she liked the colour of my Hijab (Muslim head covering). I was absolutely flabbergasted that Kendall actually knew what it was called and instantly she made me feel welcome (which is not how I usually feel).
I am actually lost for words but I have the biggest smile on my face.
If management are reading this review then give the girl a pay rise because she is definitely a merit to Tops and deserves it.
Just a note to say Kendall was friendly and welcoming to all the customers not just me. Looking forward to seeing Kendall again.”
8:30AM - 8PM
8 Spencerport Rd, Gates
Supermarkets
“I am pretty much a straight up ALDI shopper.. the staff will know if they have an item again if it’s not there today, comeback later or if it’s a once in while item they will tell you. Prices are much, much easier on our grocery bill so sometimes we can splurge here and there! The ‘Aisle of Shame’ yielded solid deals on items we needed to take back to Rochester!All in if you have ever shopped TJ’s you can spot gourmet products in the aisles at ALDI but I don’t feel like someone is charging me an arm AND a leg like I used to at the family W—man’s stores.. Shopping is much more of a pleasure than a chore at ALDI ?”
“My girlfriend and I were searching for pandan so a friend of ours recommended this place, and we have to say that customer service is amazing. We Merle and stayed about twenty five minutes, just having a nice chat. We will be back!”
8:30AM - 8PM
714 Long Pond Rd, Greece
Supermarkets
“Love Aldi's. Better prices than Wegmans! Fresh fruits and produce. Gluten-free options only wish they would carry the GF pizza dough and hamburg buns y3ar round!”
“I've been going to Olindo's since I was a kid and have continued to shop there as an adult. It is a treasure trove of Italian goodies. They carry all sorts of shapes of pasta, and a great selection of meats & cheeses. Going to Olindo's is a must go stop before heading out of town to visit family that has lived in Rochester to stock up on things they can't find where they are, and a destination when they come to visit.”
8:30AM - 8PM
3600 Mt Read Blvd, Greece
Supermarkets
“Normally 5 stars but they were out of cocoa crispies and new lay out is kinda funky. Also the new carts are way to big. I will still go there for general groceries.”
“I have to tell you that everyone at Hamlin's Top's is always very nice to me.Mac at the bakery is always friendly, and very helpful. She does such a wonderful job on the strawberry cake. It is delicious.Even the stock people are very helpful and kind. I can't recall the fella's name, but he is always considerate, and goes out of his way to engage in friendly conversation.I can't leave out the pharmacy.Anthony, Michelle, and Peggy, are wonderful. I don't know the other girls names, and for that I apologize.”
“Robin on the Customer Service desk was absolutely phenomenal with helping us get the maximum value for our money. She was so helpful and had such a cheery outlook. An absolute pleasure to deal with!”
“Always well stocked shelves, staff super friendly and VERY HELPFUL!
IF there is something we want and not on the shelf, we ask, an associate goes to back room to ck availability, and 9 out of 10 times, returns with the product in question. Our favorite store for shopping, BUFFALO Rd., GATES, NY”
“Great variety and items in stock!
Great bakery and yummy donuts!
Well stocked deli with seating.
I like that they have great sales when you buy quantities for parties or big families in all sections of the store.. Staff is always helpful which as an elderly woman is important! Plus when you shop you can earn discounts for Tops gas stations!”
“I usually don't shopped at this Tops location, while shopping I seen a display of a hanging egg chair. I went back a few weeks later 07/29/25 to see if it was still there, it was so I purchased it. I have the best customer service experience ever. Holly, who I think is a manager was outstanding, I told her I wanted to purchase the display, I didn't want to put it together, she made sure to get me assistance, in order to get the chair in my car. Along, comes Jay who was amazing as well. Jay, unscrewed the bar in order to get the chair in my car, he made sure that I had all the screws required to put the bar back together. Both of their, attitudes we amazing not once did they made me fell like I was not important and what they were doing was a pleasure to assist me. Both Holly and Jay stayed with me until I pulled off with my chair!! HOLLY and JAY are the best and deserve to be rewarded for outstanding customer service, they went above and beyond job expectations. I'm sure they have helped others as well. Because of HOLLY and JAY, I will continue to shop at the Gates Location. KUDOS!!! to HOLLY and JAY!!”
“Mt Read is my favorite Tops. Clean, well stocked. Always have great weekly bargains & coupons. Love getting gas points (gas is cheap here even if I don't have points). Last visit I got diaper points and gift card points!”
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“Today I had the pleasure of being served by a lovely young lady named Kendall. She was super friendly and had a beautiful beaming smile. Plus she managed to get all of our groceries into a tiny bag!We had a little banter at the till and she mentioned that she liked the colour of my Hijab (Muslim head covering). I was absolutely flabbergasted that Kendall actually knew what it was called and instantly she made me feel welcome (which is not how I usually feel).I am actually lost for words but I have the biggest smile on my face.If management are reading this review then give the girl a pay rise because she is definitely a merit to Tops and deserves it.Just a note to say Kendall was friendly and welcoming to all the customers not just me. Looking forward to seeing Kendall again.”