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February 2024 by Nancy G
Had to wait
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December 2023 by Julie Seitz
Diana the pharmacist is the best! She always makes sure each customer is treated with compassion and excellent service. I am so thankful to the pharmacy and staff at the Highland, NY Walgreens pharmacy and thank God for them and for the pharmacist and staff being careful to give me the medicine I need. It is a busy place and it is always worth the wait. Anthony and Catherine and Diana are a great team and work long hours and work so very hard. All customers are in good, competent hands with Diana, Anthony and Catherine.
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September 2023 by Howard Beale
Poor service. Made a mistake ordering online and asked for internet price on item. One person said he had to see the price on my phone. I retrieve my phone from the car. A different person at register won't change the price to the internet cost. Is there a policy about obtaining internet pricing or is it up to the whims of the clerks? At the end of the day, they lost a sale.
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June 2023 by Kaytlyn Forgette
Was told over the phone I could come in and get my COVID-19 vaccination and once i arrived I was informed by the pharmacist that I wasn’t allowed to because it hadn’t been 60 days since my last dose , however I did the math & it was in fact 8 weeks, the CDC recommended time to wait. I called my local doctors office and they confirmed with me that I was in fact correct and gave me my shot. It seems when it’s close to pharmacy lunch times they say and do anything to not have to treat you. Very sad and not to mention the pharmacist is very rude & ignores your questions.
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May 2023 by Heather Lee
Huge thank you to manager Karen for helping me out with my FedEx package! I was turned away by the other local Walgreens but Karen was happy to help me. Everyone staff member up front greeted me and it was overall a great experience! I will be driving the additional miles in the future when I need my Walgreens run!! Great job all!!!
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January 2023 by Susan Stewart
Thank you to store managers Jamie Moody and Monique Peragine. I own a daycare and I desperately needed Tylenol for daycare children as well as my 7th month old grandson. They were very diligent in their communication with me. They let me know when the shipment had arrived even while short staffed. They were very professional helpful and showed that they cared. This level of customer service is hard to come by so I wanted to thank them. I will always be a loyal Walgreens shopper!-Susan StewartStewart Little's Daycare
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November 2022 by Brendan Henesy
Spent at least half an hour telling me they don’t have my prescription even though the Doctor is telling me he called it in, as I wait. Magically, they’ve now found it. Now I need to wait for them to fill it. I’d be better of driving across the bridge to Poughkeepsie.
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November 2022 by Darlene Erickson
The pharmacy is absolutely horrible to work with since all the pharmacist left. The new pharmacist is arrogant and is not willing to meet a customers needs.
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September 2022 by Vivid Design Studio
There is absolutely no way to get through by phone to have a simple question answered. I was on hold for 40 minutes but when I walked in there were several phones in evidence but only 1 person on one. They answered my question politely so I gave 2 stars., but seriously do we need to drive 30 minutes to talk with someone for 1 minute?
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September 2022 by Anastasia Mohamed
Went to pick up my prescription on a Saturday only to find that the pharmacy isn’t open on a Saturday!??? Fortunately for me, I can survive the additional two days, but what about someone who can’t? It seems that this pharmacy does not care about it’s customers. I would advise choosing a different place to pick up medications, I know I will. Additionally, the hours are so limited that it isn’t helpful for those with limited schedules. Do better or put a drugstore who will actually have what people need. Not for nothing, but anytime I need something from the drugstore, I have better luck at a dollar general or grocery store. DO BETTER.
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September 2022 by Jim Putland
Broken. So broken. The pharmacy is the worst run pharmacy I have been to in my life. Employees are nice but they never change signage and constantly have communication issues. Use Hannaford's - much smoother experience. Moving the entire family's prescriptions there - 5 people.
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September 2022 by Ken Odmann
Walgreens is horrible. They put the local pharmacy out of business then cut back hours and days ,they have the absolute minimum employees because they know we will stand in line and wait. Disgusting
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August 2022 by Danielle Newkirk
The cashier on Thursday 7/14 at 6pm needs to mind his own business. People can spend their OWN money the way they want to.
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August 2022 by Fluffy Williams
Very poor customer service. Everybody got attitude problems when it comes to questions or extra help. I switch better for my health.
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July 2022 by Lynn Gerard
My family has been customers of this pharmacy for over 10 years- ever since they first opened their doors. But we’re switching pharmacies now. We’ve had it with the inconvenient hours of operation!Before the pandemic hit, this Walgreens location was like any other pharmacy with regard to the hours of operation, i.e. open on the weekends and open until 8 or 9 p.m. every night.Now, they’re not open on the weekend AT ALL and they close at 6:00 p.m. EVERY night. Plus they don’t open until 9:00 when most working people are already at their jobs. And they’ve shut down the drive-thru option, too! This is simply mind boggling in this day and age!It’s been over 2 years since COVID shut everything down. You mean to tell me that in all this time Walgreens still cannot find enough staff to work in the pharmacy in order to extend their hours of operation to what it used to be?Working people cannot support a pharmacy that does not cater to their schedule of off-work hours.
