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February 2024 by Lou Cardinale
The Jakes crew does an outstanding job. They take care of everything from start to finish. I highly recommend using Jakes. Keep up the good work.
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January 2024 by Marcene Johnson
Excellent work and great customer service.
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January 2024 by Renee S.
Best service, ever! They are a quality shop on all levels. Their friendly communication with me has been amazing, with phone and text updates. They completed the job way ahead of schedule, and my car was better than before the fender-bender. And for a sweet bonus, they cleaned the car inside and out for that extra-wow factor. Working with my insurance (State Farm) and car rental (Hertz) was seamless.
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December 2023 by Barbara Felton
I highly recommend! Friendly, professional, and knowledgeable staff! After the repairs from hitting a buck, my car looked brand new!
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November 2023 by Paul Mihm
Very much appreciate the quality of the repair the Jake's team has made to the car. The car looks fantastic. The QA/QC to repairs is obviously very detailed, great team putting together the repairs.The efforts to work with insurance company was superior and shows in the results.Many thanks again, I've received lots of compliments over how great the car looks.Service: Body & Trim
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November 2023 by Pamela Seley
Jakes is the place to go!!! They went above and beyond to fix our car! It came back to us looking better than new! We have never had such good service on our cars! If you have to have some work done on your car you should drive the extra mile to get to them. They certainly went the extra mile for us!!!Service: Body & Trim
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August 2023 by John Caster
Terrible work! HORRIBLE Owner. Had an accident and took it to Jakes. I had a scratch unrelated to the accident, when I got it back. It was buffed down to the bare metal, and it looked like someone colored it in with a sharpie marker. On the phone, the insurance company told me he would fix any problems I had. When I went in, the OWNER, Jake called me a bull****er and said I was full of horse****. He said all this yelling in my face. I was so surprised because I heard he had a good reputation. Would never go back again and would suggest nobody brings their car here if they want good work done and want good customer service. Jake also didn’t mold the trim back so it was aligned. I will most likely be opening a lawsuit against him. STAY AWAY at all costs. I will provide pictures too.
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July 2023 by Michael Leone
As always, completely satisfied with Jake's. I recommend them highly.
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July 2023 by Lynn Masanotti
A deer ran into my car and everyone at Jake’s from the front desk to Jake for the estimate. I was set up within a couple of days with the work to start, my insurance taken care of and my rental in place. I was constantly kept in the loop as far as the work was concerned. It was ready within the predicted time, perfectly cleaned and the work was perfect too. I highly recommend Jake’s!!!Services: Painting
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June 2023 by Steve Wood
I love the staff at Jake’sVery polite. caring, and do a great job!?
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March 2023 by Herb Ray
Super-clean shop. Fast and efficient. Very friendly folks. Very easy to do business with them. Work completed ahead of schedule.Service: Body & Trim
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February 2023 by T S.
Thank you thank you lady at the desk who was super grumpy and rude each time I came in to try to book my car. Because of you, it became easy to give up and just go find a better alternative in new paltz instead. The people there were friendly and helpful and my car will be ready in two weeks, not the two months you mentioned! So it's all working out great but it's all because of you. So thank you! Seriously.
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January 2023 by Jedd Smith
So...you just hit a deer. Keep calm and call Jake's. Their technicians and staff are very well trained and very good at what they do. They will have your vehicle fixed in no time. The office staff are phenomenal at working with insurance companies to get the right parts quickly. The paint and body techs do amazing work at aligning the pieces so they fit properly and matching the paint so it looks brand new, again. No one does better work. In fact, I drove my car all the way from Virginia Beach so they could fix it!
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September 2022 by Ana Ratner
I cannot say enough good things about Jake’s auto body. I got into a collision with a deer that messed up the whole front of my car and windshield. Jake’s worked with my insurance and got my car in as soon as they could (it can be a wait since they are so popular) it took less than a week and when I went to pick it up it was sparkling and shiny. Not only did they clean the and polish the outside they cleaned the inside which it desperately needed. I may have to break my car more if it means I can bring it to Jake’s and have it returned in the best condition it’s been in in years.
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July 2022 by Thomas Nace
Jake's always takes good care of his customers. On June 19th at about 7:30 AM my daughter called while my wife and I were on vacation 400 miles away. A deer had run in front of her, causing extensive damage to her car. After the police report was done it was determined that the car was drivable, but barely. I had her drive the short distance to Jake's.I called ahead to let them know she was coming. It was determined that the car was not safe to drive.After dealing with insurance the car was totalled. Thank you to Johnny, Karen, Carolyn and the rest of the team for calming my daughter and assisting us through the process. This is what a local business is.
