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March 2024 by Evette Santos
I always love sharing my experiences, whether they're good or bad & I had such a wonderful time at the Victoria's Secret in Hicksville, all thanks to Gabby and Christina! Gabby was super helpful and was very knowledgeable when it came to bra fittings.
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February 2024 by Dawn Windheuser
Great store but best to go when they have a sale because its expensive.
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December 2023 by Eileen Heffernan
I had a return and the gentleman was great ! Polite and helpful!
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August 2023 by Family Velez
The staff is excellent here and found me my perfect bra ! Thank you
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July 2023 by Amanda C
Store only has one register. Was returning online items from a few orders and was met with an exasperated sigh from the male cashier with brown hair when returning my items. He showed his annoyance and did not provide good customer service, saying “You should return the items by mail in the future”. I felt judged for shopping online and made to feel like I was causing a huge inconvenience for returning items that didn’t fit. When a customer behind me asked if there was a different register open, he said “No, and she has a bunch of returns”, which did not help the situation and seems to have been relayed with the intent of having other customers be frustrated at me. Will not recommend shopping online at Victoria’s Secret or frequenting this store due to this treatment. Victoria’s Secret should not provide the option of returning online items in store if their employees are not willing to provide that service, and further, make their customers feel bad for doing so.
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April 2023 by Charyse Dee
Very nice clean store. Had a excellent variety with all sizes. The staff was very attentive and helpful.
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February 2023 by Sam
I was here this past Wednesday 2/15/23 and the employees were very helpful! Had the one woman help me find my size, helped me pick out which bras are best for me. Made me feel very comfortable ❤️ thank you! Wish I got her name but she was a tallish blonde woman
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January 2023 by mary bishai
Good variety and quality, but the team needs to be more aware of their products and outs availability. My friend and I had to do our own search in the store to find what we need, especially with the testers and sizes availability. They give wrong info about the product availability, or they don't know where it is on the store. We managed at the end with our own search and had to go through the drawers they didn't even offer to do it.The team needs more training but the products are nice.
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March 2022 by deborah olivo
Love the staff, always so helpful and Victoria’s items have always been my favorites.
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January 2022 by Chelsea M.
The absolute worst VS ever. They totally botched my return after I explained to them that I am returning items I got as gifts. Now the credit is going back to the person who bought them for me and I didn't get store credit. So I basically gave them merchandise and all I got was a receipt, I asked them to void the transaction and they said they couldn't. Terrible customer service. Go to Roosevelt.
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January 2022 by WinterStars 008
I thought the lady was rude and wasn't really helpful at all. I was still talking to her because I wasn't finished with her assistance and she just went back to what she was doing and ignored me. I blatantly had to ask her "Did you hear what I said?!"No, I don't need to deal with that kind of BS, and this is another reason why online ordering is so popular and more stores are going out of business.I won't be back.
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December 2021 by Alice Jane
the selection of clothes is great but the empolyees at this store are terrible! every time i walk into this store no one ever says hello or, offers to help me. the first time i ever went here the employees were talking about what lingerie she should wear for her new boyfriend. very inapproiate work talk. the cashier that checked me out didn't even answer me when i said hello and asked about her day. i understand its the holidays especially since i work in retail myself but, my god!
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November 2021 by Ramkumar Singh
Always a great store to your loved one something special ❤.
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November 2021 by Monique Roha
This store is a mess. It's all odds and ends.
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October 2021 by Luis Gerardo Baten
Nice place
